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Cogent E Services Interview Questions, Process, and Tips for Experienced
Top Cogent E Services Interview Questions and Answers for Experienced
- Q1. How you will handle unhappy customers like he is continuously abusing you ?asked in C.S.A interview
- Q2. What is diffrent between credit card and debit card.asked in Customer Support Associate interview
- Q3. How do you calculate shrinkage, attrition, C-Sat, Occupancy and utilization.asked in Assistant Manager interview
Cogent E Services Interview Experiences for Experienced
102 interviews found
Anonymous
Selected
(2 Questions)
- Q1. Tell me something about your self
- Q2. About your self and how much experience you have
(2 Questions)
- Q1. How much experience you have and about your self and salary expectation
- Ans.
I have over 10 years of experience in compliance, with a strong background in regulatory requirements and risk management. My salary expectation is competitive based on my experience and skills.
Over 10 years of experience in compliance
Strong background in regulatory requirements and risk management
Competitive salary expectation based on experience and skills
- Q2. Three year experience on this companyIhave
Interview Preparation Tips
Compliance Executive Interview Questions asked at other Companies
(2 Questions)
- Q1. Can you tell me about yourself?
- Q2. Can you describe your previous professional experience?
- Ans.
I have over 5 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.
Managed a team of customer support representatives to ensure timely and effective resolution of customer issues
Utilized CRM software to track customer interactions and maintain accurate records
Implemented new customer service strategies to improve overall customer satisfaction
Handled escala...
Interview Preparation Tips
Customer Support Executive Interview Questions asked at other Companies
(2 Questions)
- Q1. Can you provide a self-introduction?
- Ans.
Enthusiastic customer onboarding specialist with a passion for enhancing user experiences and driving customer satisfaction.
Background in customer service with over 3 years of experience in onboarding processes.
Skilled in creating engaging onboarding materials, such as tutorials and FAQs, to assist new users.
Proficient in using CRM tools to track customer interactions and ensure a smooth onboarding journey.
Strong commu...
- Q2. Good communication skills
I appeared for an interview in Jan 2025.
(2 Questions)
- Q1. First they Ask my skills
- Q2. Then they ask my hobbies and experience
Interview Preparation Tips
Telecaller Interview Questions asked at other Companies
Cogent E Services interview questions for popular designations
Sameer Ali
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. Something about your self
- Q2. Why do you want to join cogent
Customer Service Associate Interview Questions asked at other Companies
Get interview-ready with Top Cogent E Services Interview Questions
Suryanandha
- Q1. What is healthinsurance
- Q2. Introduce yourself
Jobs at Cogent E Services
Selected
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. They are taking two round of interviews
- Q2. Tell them about the loan or how to impress a customer. By you tell them about the product of your company it was totally base on your convening skills and your behave of your talking
Interview Preparation Tips
Selected
I applied via Walk-in
(2 Questions)
- Q1. Self introduction
- Q2. Topic will be given to speak in respective language
Top Cogent E Services Customer Support Associate Interview Questions and Answers
Customer Support Associate Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about your self.
- Ans.
I am a dedicated and detail-oriented individual with a strong background in customer service and problem-solving.
Customer service experience in retail and hospitality industries
Strong communication and interpersonal skills
Ability to multitask and prioritize in fast-paced environments
Proficient in Microsoft Office and CRM software
Bachelor's degree in Business Administration
- Q2. About yesterday routine.
- Q3. Tell me about your memorable day?
- Ans.
My memorable day was when I graduated from college.
Graduating with honors
Celebrating with family and friends
Feeling proud of my accomplishments
(2 Questions)
- Q1. Some places to visit as an tourist in your home town.
- Q2. How to handle an irated customer.
- Ans.
Stay calm, listen actively, empathize, apologize, offer solutions, follow up.
Stay calm and composed to de-escalate the situation.
Listen actively to understand the customer's concerns.
Empathize with the customer's frustration.
Apologize for any inconvenience caused.
Offer solutions to address the customer's issue.
Follow up to ensure the problem is resolved to the customer's satisfaction.
Cce Associate Interview Questions asked at other Companies
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.
(2 Questions)
- Q1. Asked about previous organisation and salary part nothing other was asked
- Q2. Nothing was asked rather than that
Interview Preparation Tips
Senior Human Resource Officer Interview Questions asked at other Companies
Top trending discussions
Cogent E Services Interview FAQs
Some of the top questions asked at the Cogent E Services interview for experienced candidates -
The duration of Cogent E Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Cogent E Services Interviews By Designations
- Cogent E Services Customer Service Associate Interview Questions
- Cogent E Services Customer Care Executive Interview Questions
- Cogent E Services Customer Service Executive Interview Questions
- Cogent E Services Customer Support Associate Interview Questions
- Cogent E Services Customer Support Executive Interview Questions
- Cogent E Services Customer Service Associate (Csa) Interview Questions
- Cogent E Services BPO Executive Interview Questions
- Cogent E Services Agent Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Associate Interview Questions
- Customer Support Executive Interview Questions
- Customer Service Associate (Csa) Interview Questions
- BPO Executive Interview Questions
- Agent Interview Questions
- Show more
Cogent E Services Interview Process for Experienced
based on 57 interviews
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Cogent E Services Reviews and Ratings
based on 3k reviews
Rating in categories
|
Customer Service Associate
934
salaries
|  ₹1 L/yr - ₹4.6 L/yr |
|
Customer Service Executive
587
salaries
| ₹1 L/yr - ₹4.4 L/yr |
|
Customer Care Executive
500
salaries
| ₹0.9 L/yr - ₹3.6 L/yr |
|
Team Lead
397
salaries
| ₹1 L/yr - ₹4.6 L/yr |
|
Customer Support Executive
331
salaries
| ₹1 L/yr - ₹3.6 L/yr |
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