30+ Cogent E Services Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Cogent E Services Customer Service Executive Interview Experiences

16 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 3 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Self introduction, about the experience

Add your answer

Round 2 - Client Interview

(1 Question)

Q1. Self introduction,How to deal the customer when he facing issue with an food, what is the zomato

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No be confident do not depending upon other keep maintain self confidence

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 25 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Assignment

HR will say you to write an essay regarding any topic or selected topics, just know to make good format in essay and good sentences.

Round 2 - Aptitude Test

Versant test will be conducted where you will be examined with audio, sentence making....you can download Versant test app and make a trial to know clearly

Round 3 - Technical

(1 Question)

Q1. Finally you will be having interview with Client where they will see your fluency...and if your good with multiple languages sure you will be selected

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My tip is just be confident while giving interview don't fumble while talking, since Cogent has somany processes have some brief knowledge about process your choosing most of questions by client will be about process.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 30 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Oral on essay

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy process of interview and the friendly and supportive HR who conduct the interview

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 13 Aug 2022

I applied via Company Website and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(1 Question)

Q1. Why should we hire you for our company?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident and answer all the question

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 21 Oct 2021

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Tell me about yourself and if you are experienced they ask question about your last job experience and why you left the job that's it.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is not so hard. If you enter in company premises you give interview you will not come nill hand.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 25 Jul 2017

Interview Questionnaire

1 Question

Q1. I want to know why would they are refused my interview spotly...?

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: My resume got spot rejected .

Round: Group Discussion
Experience: I have communication problem i do know hoe to start the topic primary index..
Duration: 10 minutes

Round: HR Interview
Experience: They are looking only young people.

Skills: Communication And Confidence, Selling Skills, Innovating

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Cogent E Services Interview FAQs

How many rounds are there in Cogent E Services Customer Service Executive interview?

Cogent E Services interview process usually has 2-3 rounds. The most common rounds in the Cogent E Services interview process are HR, One-on-one Round and Resume Shortlist.

What are the top questions asked in Cogent E Services Customer Service Executive interview?

Some of the top questions asked at the Cogent E Services Customer Service Executive interview -

What is bpo? Why you want to joi...read more
CHECK mother tongue is...read more
Finally you will be having interview with Client where they will see your fluen...read more

How long is the Cogent E Services Customer Service Executive interview process?

The duration of Cogent E Services Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Cogent E Services Interviews By Designations

Interview Questions for Popular Designations

Cogent E Services Customer Service Executive Interview Process

based on 11 interviews

2 Interview rounds

HR Round - 1
HR Round - 2

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Cogent E Services Customer Service Executive Salary

based on 564 salaries

₹1 L/yr - ₹4.4 L/yr

22% less than the average Customer Service Executive Salary in India

View more details

Cogent E Services Salaries in India

Customer Service Associate 906 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 564 salaries	₹0 L/yr - ₹0 L/yr
Customer Care Executive 508 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 400 salaries	₹0 L/yr - ₹0 L/yr
Customer Support Executive 335 salaries	₹0 L/yr - ₹0 L/yr