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Capita Interview Questions, Process, and Tips
Top Capita Interview Questions and Answers
- Q1. Palindrome String Validation Determine if a given string 'S' is a palindrome, considering only alphanumeric characters and ignoring spaces and symbols. Note: The string ...read moreasked in Software Consultant interview
- Q2. Find All Pairs Adding Up to Target Given an array of integers ARR of length N and an integer Target , your task is to return all pairs of elements such that they add up ...read moreasked in Software Developer interview
- Q3. What is the difference between an abstract class and an interface in OOP?asked in Senior Consultant interview
Capita Interview Experiences
146 interviews found
Anonymous
Selected
I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.
Virtual English test
(1 Question)
- Q1. Questions around your technical knowledge
(1 Question)
- Q1. One-on-one round with head of Group
Assistant Manager Interview Questions asked at other Companies
I applied via Company Website and was interviewed in Apr 2022. There was 1 interview round.
(4 Questions)
- Q1. Java ,selenium, manual testing, api
- Q2. J.s executor, action class ,robort class, select drop-down , webtable handling
- Q3. Smoke ,sanity regression ,level of testing
- Q4. Sdlc ,Stlc, priority severity
Interview Preparation Tips
Software Tester Interview Questions asked at other Companies
(1 Question)
- Q1. Compare angular vs react as ui frameworks for a given usecase
Mini project, ticketing system
(1 Question)
- Q1. Manager round - details about project requirements
(1 Question)
- Q1. Regular HR round questions
Interview Preparation Tips
Skills evaluated in this interview
Selected
I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. The 1st round was technical
- Q2. Subject related and short qs.
(2 Questions)
- Q1. Family, past exposure, salary negotiation
- Q2. Normal and related qs
Interview Preparation Tips
SAP Consultant Interview Questions asked at other Companies
Capita interview questions for popular designations
I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 2 interview rounds.
English Basic communication test
(2 Questions)
- Q1. Hoe do you Calculate AHT %
- Ans.
AHT% is calculated by dividing the total talk time by the total call time and multiplying by 100.
Calculate total talk time and total call time
Divide total talk time by total call time
Multiply the result by 100 to get AHT%
- Q2. How do you calculate sla
- Ans.
SLA is calculated by measuring the time between a customer's request and the completion of the service.
Determine the start and end time of the service request
Subtract the start time from the end time to get the total time taken
Compare the total time taken to the agreed upon SLA timeframe
Calculate the percentage of requests completed within the SLA timeframe
SLA = (Number of requests completed within SLA timeframe / Tota
Interview Preparation Tips
- Real Time Analysis
Skills evaluated in this interview
Planning Analyst Interview Questions asked at other Companies
Get interview-ready with Top Capita Interview Questions
Selected
I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.
(1 Question)
- Q1. Difference between severity and priority ? How do you gather requirements?
- Ans.
Severity refers to the impact of a bug on the system, while priority refers to the order in which bugs should be fixed. Requirements are gathered through meetings, interviews, documentation review, and prototyping.
Severity is the measure of how much a bug affects the system's functionality.
Priority determines the order in which bugs should be fixed based on business needs.
Requirements are gathered through meetings with...
(1 Question)
- Q1. Project explanation
(1 Question)
- Q1. Compensation , Joining Date
Interview Preparation Tips
Skills evaluated in this interview
Junior Software Tester Interview Questions asked at other Companies
Jobs at Capita
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.
Case study on any topic
English grammar,preposition, past,present, future tenses,nouns,verb, adjectives,true,false, positive, negative etc
(5 Questions)
- Q1. About ourselves, About our previous work experience,About our salary expectations
- Q2. Tell me about your previous work experience
- Q3. Tell me about your interest towards Capita for non voice customer service executive
- Q4. Tell me about your interest towards rotational shifts
- Q5. Tell about your salary expectations
Interview Preparation Tips
- General topics
Non Voice Customer Service Executive Interview Questions asked at other Companies
Mahesh B
Selected
I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
(2 Questions)
- Q1. What is Anti money laundering?
- Ans.
Anti money laundering (AML) refers to a set of laws, regulations, and procedures aimed at preventing the illegal generation of income through criminal activities.
AML is a process designed to detect and prevent money laundering and terrorist financing.
It involves implementing policies and procedures to identify and report suspicious activities.
Financial institutions and businesses are required to comply with AML regulat...
- Q2. Stages of Anti money laundering
- Ans.
The stages of anti-money laundering include placement, layering, and integration.
Placement: The process of introducing illicit funds into the financial system.
Layering: The process of disguising the origin of funds through complex transactions.
Integration: The process of making illicit funds appear legitimate by merging them with legal funds.
Example: A criminal starts by depositing cash from illegal activities into mul...
Interview Preparation Tips
Process Leader Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.
(1 Question)
- Q1. Work experience related questions were asked
Selected
I applied via Referral and was interviewed before May 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Q2. Scenario based question
Customer Service Executive Interview Questions asked at other Companies
Top trending discussions
Capita Interview FAQs
The duration of Capita interview process can vary, but typically it takes about less than 2 weeks to complete.
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Capita Interviews By Designations
- Capita Customer Service Executive Interview Questions
- Capita Software Consultant Interview Questions
- Capita Team Manager Interview Questions
- Capita Back Office Executive Interview Questions
- Capita Financial Analyst Interview Questions
- Capita Process Leader Interview Questions
- Capita Senior Executive Interview Questions
- Capita Analyst Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Software Consultant Interview Questions
- Back Office Executive Interview Questions
- Team Manager Interview Questions
- Process Leader Interview Questions
- Senior Executive Interview Questions
- Financial Analyst Interview Questions
- Team Lead Interview Questions
- Show more
Capita Interview Process
based on 116 interviews
Interview experience
Interview Questions from Similar Companies
Capita Reviews and Ratings
based on 2.4k reviews
Rating in categories
Mumbai Suburban,
Navi Mumbai
+13-5 Yrs
Not Disclosed
|
Senior Executive
1.2k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Softwaretest Engineer
604
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Software Consultant
544
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Service Executive
418
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Software Consultant
386
salaries
| ₹0 L/yr - ₹0 L/yr |
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