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Capita Interview Questions, Process, and Tips

Updated 4 Dec 2024

Top Capita Interview Questions and Answers

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142 Capita Interview Experiences

393 questions found

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Planning Analyst Interview Questions

user image Anonymous

posted on 8 Sep 2022

I applied via Recruitment Consulltant and was interviewed in Aug 2022.

2 Interview Rounds

1

Aptitude Test Round

English Basic communication test

2

Technical Round (2 Questions)

  • Q1. Hoe do you Calculate AHT %
  • Q2. How do you calculate sla

Interview Preparation Tips

Topics to prepare for Capita Planning Analyst interview:
  • Real Time Analysis
Interview preparation tips for other job seekers - Please prepare before you give any test and its okay to not know answers and make mistake , you can try and sometimes its the willingness and confidence that will take you ahead

Skills evaluated in this interview

Junior Software Tester Interview Questions

user image Anonymous

posted on 20 Mar 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2023.

3 Interview Rounds

1

Technical Round (1 Question)

  • Q1. Difference between severity and priority ? How do you gather requirements?
2

One-on-one Round (1 Question)

  • Q1. Project explanation
3

HR Round (1 Question)

  • Q1. Compensation , Joining Date

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.

Skills evaluated in this interview

Get interview-ready with top interview questions

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Case Study Round

Case study on any topic

3

Aptitude Test Round

English grammar,preposition, past,present, future tenses,nouns,verb, adjectives,true,false, positive, negative etc

4

One-on-one Round (5 Questions)

  • Q1. About ourselves, About our previous work experience,About our salary expectations
  • Q2. Tell me about your previous work experience
  • Q3. Tell me about your interest towards Capita for non voice customer service executive
  • Q4. Tell me about your interest towards rotational shifts
  • Q5. Tell about your salary expectations

Interview Preparation Tips

Topics to prepare for Capita Non Voice Customer Service Executive interview:
  • General topics
Interview preparation tips for other job seekers - Be bold, be confident, be positive towards working with Capita in rotational shifts and timings, be yourself

Process Leader Interview Questions

user image Mahesh B

posted on 9 Feb 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Feb 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself.
2

One-on-one Round (2 Questions)

  • Q1. What is Anti money laundering?
  • Q2. Stages of Anti money laundering

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work life balance, good management and very supportive

Capita interview questions for popular designations

 Customer Service Executive

 (11)

 Software Consultant

 (7)

 Back Office Executive

 (5)

 Team Manager

 (5)

 Financial Analyst

 (4)

 Process Leader

 (4)

 Analyst

 (3)

 Assistant Manager

 (3)

Your customer management executive Interview Questions

user image Anonymous

posted on 1 Aug 2024

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed before Aug 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Work experience related questions were asked
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before May 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Scenario based question

Jobs at Capita

View all

I applied via Recruitment Consulltant and was interviewed in Mar 2022.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Interview questions was all about How many years of experience? If in current job yes or.no? Where do i live? Education? Work experience in brief self explanati...read more
2

HR Round (1 Question)

  • Q1. Post one and one interview directly with head, was selected and HR round was there to submit documents and other background verifications etc.

Interview Preparation Tips

Topics to prepare for Capita HR & Administration Executive interview:
  • Innovative
Interview preparation tips for other job seekers - Be honest when you self explain about your experience and edcuation part. Even if there is a work gap its okay tell the recrutier or company HR the fact. Keep resume short and crisp as people r not intrested to read the whole story of our proffessional life. Dedication to the work is most important. Take up job only if you r serious. Dont say yes to company offer, just to have multiple offers in hand. Choose job which is easy to commute distance wise.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Personal Basic questions
2

Aptitude Test Round

Gramer and comprehension

3

One-on-one Round (1 Question)

  • Q1. Personal interview about your previous employment and the reason for leaving

Interview Preparation Tips

Interview preparation tips for other job seekers - Be as you are

I applied via Walk-in and was interviewed in Apr 2022.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. What is balance sheet?
  • Q2. What is HR full form?
  • Q3. What is Excel sheet in any formula explain?
2

One-on-one Round (1 Question)

  • Q1. What is Account golden rule ?

Interview Preparation Tips

Interview preparation tips for other job seekers - I have job study at - B. Com complete & other computer course's & 1 years account executive experience

Operations Executive Interview Questions

user image Anonymous

posted on 11 Mar 2024

Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. When you will join the company

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Capita Interview FAQs

How many rounds are there in Capita interview?
Capita interview process usually has 2-3 rounds. The most common rounds in the Capita interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Capita interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capita. The most common topics and skills that interviewers at Capita expect are Customer Service, bpo, Back Office, customer support and non voice.
What are the top questions asked in Capita interview?

Some of the top questions asked at the Capita interview -

  1. How to display values fetch from a table with alternate va...read more
  2. Where did u implemented oops concepts in your project? Stream api, Map in Colle...read more
  3. How to remove low values while fetching data from table in ...read more
How long is the Capita interview process?

The duration of Capita interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at Capita

based on 37 interviews in last 1 year

Interview experience

3.8
  
Good
View more

People are getting interviews through

based on 95 Capita interviews
Job Portal
Referral
WalkIn
Recruitment Consultant
Company Website
Campus Placement
37%
15%
12%
7%
6%
2%
21% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Capita Reviews and Ratings

based on 2.3k reviews

3.6/5

Rating in categories

3.3

Skill development

3.7

Work-Life balance

3.1

Salary & Benefits

3.6

Job Security

3.5

Company culture

2.9

Promotions/Appraisal

3.4

Work Satisfaction

Explore 2.3k Reviews and Ratings
Executive - Customer Management

Bangalore / Bengaluru

2-7 Yrs

Not Disclosed

Assistant Manager - Finance

Mumbai

2-5 Yrs

Not Disclosed

Assistant Manager Finance

Mumbai

2-5 Yrs

Not Disclosed

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