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Capita Interview Questions, Process, and Tips

Updated 11 Jan 2025

Top Capita Interview Questions and Answers

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143 interviews found

Team Manager Interview Questions & Answers

user image Anonymous

posted on 1 Oct 2022

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Basic operations calculations
Round 2 - One-on-one 

(2 Questions)

  • Q1. Customer service skills
  • Q2. How do you adapt if you have to handle a different skill like sales
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

Team Manager Interview Questions asked at other Companies

Q1. To maintain SIEM solution which are the daily activities that you will perform?
View answer (4)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Nov 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Description on your role on previous company if u have a experience
  • Ans. 

    I was responsible for handling customer inquiries and resolving issues in my previous role as a Customer Service Executive.

    • Managed a high volume of incoming customer calls and emails

    • Provided prompt and accurate information to customers regarding product features, pricing, and availability

    • Resolved customer complaints and issues by investigating the root cause and taking appropriate actions

    • Maintained customer records and...

  • Answered by AI
  • Q2. Self introduction
Round 3 - Aptitude Test 

Basic grammar test and typing as well

Round 4 - One-on-one 

(1 Question)

  • Q1. Capability and stability check by operations manager

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How did you found this opportunity?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep the answers right and be confident. Be precise while talking about self and don't forget to smile

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Technical questions relevant to the skills were asked , along with writing code snippets for the use cases
Round 2 - Technical 

(1 Question)

  • Q1. It was more of Techno-Manager kind of round where questions were more on process which is followed in my current project , and how the team mentoring is done.
Round 3 - Behavioral 

(1 Question)

  • Q1. This was pure Manager round where only management related questions were asked .

Interview Preparation Tips

Interview preparation tips for other job seekers - The Interview Process was pretty smooth. It was not that difficult.

Technical Lead Interview Questions asked at other Companies

Q1. 1. Explain 5 mins the flow from requirement analysis to production deployment and tools used in the process. 2. What is auto-scaling in a microservices architecture? 3. Difference between micro-service and serverless. 4. If you were going t... read more
View answer (4)

Capita interview questions for popular designations

 Customer Service Executive

 (11)

 Software Consultant

 (7)

 Back Office Executive

 (5)

 Team Manager

 (5)

 Financial Analyst

 (4)

 Process Leader

 (4)

 Analyst

 (3)

 Assistant Manager

 (3)

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Gramer test MCS Q&answering 0

Round 3 - Versant 

(1 Question)

  • Q1. Versant test Automated audio test
Round 4 - One-on-one 

(1 Question)

  • Q1. Ops manager round) tell me about your self and all

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

Get interview-ready with Top Capita Interview Questions

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. For basic understanding
  • Q2. About your experience and role
Round 2 - Technical 

(2 Questions)

  • Q1. More detailed questioned about your work experience
  • Q2. Tell me about your seld
Round 3 - HR 

(1 Question)

  • Q1. The third round was Hr discussion for salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - The first round was recruiter Interaction and the second was with the Operations manager and the final round was with HR for salary Negotiation.

Senior Executive Interview Questions asked at other Companies

Q1. If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (55)
Round 1 - HR 

(1 Question)

  • Q1. Normal myself questions round
Round 2 - Aptitude Test 

English Grammer test round.

Round 3 - Technical 

(1 Question)

  • Q1. Email and passage writing test.
Round 4 - Voice accent 

(1 Question)

  • Q1. One on one round to check voice accent.
Round 5 - One-on-one 

(1 Question)

  • Q1. Finally Manager/Ops round

Interview Preparation Tips

Interview preparation tips for other job seekers - Pepare yourself and practice email writing..customer service queries and passage writing.

Human Resource Operations Manager Interview Questions asked at other Companies

Q1. What are pseudo elements?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Virtual English test

Round 2 - Technical 

(1 Question)

  • Q1. Questions around your technical knowledge
Round 3 - One-on-one 

(1 Question)

  • Q1. One-on-one round with head of Group

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?
View answer (86)

I applied via Company Website and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Java ,selenium, manual testing, api
  • Q2. J.s executor, action class ,robort class, select drop-down , webtable handling
  • Q3. Smoke ,sanity regression ,level of testing
  • Q4. Sdlc ,Stlc, priority severity

Interview Preparation Tips

Interview preparation tips for other job seekers - I am a immediate joiner so you accept me plz

Software Tester Interview Questions asked at other Companies

Q1. Which is a best technique to generate automated test report ?
View answer (1)

UI Technical Architect Interview Questions & Answers

user image Anonymous

posted on 1 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Compare angular vs react as ui frameworks for a given usecase
Round 3 - Coding Test 

Mini project, ticketing system

Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round - details about project requirements
Round 5 - HR 

(1 Question)

  • Q1. Regular HR round questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be technically strong. Experience on Azure helps

Skills evaluated in this interview

Capita Interview FAQs

How many rounds are there in Capita interview?
Capita interview process usually has 2-3 rounds. The most common rounds in the Capita interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Capita interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capita. The most common topics and skills that interviewers at Capita expect are Customer Service, bpo, Back Office, customer support and non voice.
What are the top questions asked in Capita interview?

Some of the top questions asked at the Capita interview -

  1. How to display values fetch from a table with alternate va...read more
  2. Where did u implemented oops concepts in your project? Stream api, Map in Colle...read more
  3. Write controller to serve POST request for a rest call in spr...read more
How long is the Capita interview process?

The duration of Capita interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Capita Interview Process

based on 37 interviews in last 1 year

Interview experience

3.8
  
Good
View more

People are getting interviews through

based on 96 Capita interviews
Job Portal
Referral
WalkIn
Recruitment Consultant
Company Website
Campus Placement
36%
15%
13%
7%
6%
2%
21% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Capita Reviews and Ratings

based on 2.3k reviews

3.6/5

Rating in categories

3.3

Skill development

3.7

Work-Life balance

3.1

Salary & Benefits

3.5

Job Security

3.5

Company culture

2.9

Promotions/Appraisal

3.3

Work Satisfaction

Explore 2.3k Reviews and Ratings
Customer Service Executive

Mumbai

0-5 Yrs

₹ 3-4.5 LPA

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