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Capita Interview Questions, Process, and Tips

Updated 18 Feb 2025

Top Capita Interview Questions and Answers

View all 93 questions

Capita Interview Experiences

Popular Designations

146 interviews found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. 1_About yourself
  • Q2. 2 About work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be attentive

Executive Accountant Interview Questions asked at other Companies

Q1. What is the file extension name which is created by the TDS Return software
View answer (4)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Talk about your previous work experience. Explain a critical project that you had handled. Why was it critical? How did you overcome from issues?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and warm. Keep smiling and give pauses while you speak for the interviewers to acknowledge and digest the information that you provide.

Project Manager Interview Questions asked at other Companies

Q1. What is success & what is failure to you? How do you handle failure? - not much interviewer asks such questions, but I believe these are very important questions, if you want to succeed.
View answer (1)
Capita Interview Questions and Answers for Freshers
illustration image

Team Manager Interview Questions & Answers

user image Anonymous

posted on 1 Oct 2022

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Basic operations calculations
Round 2 - One-on-one 

(2 Questions)

  • Q1. Customer service skills
  • Q2. How do you adapt if you have to handle a different skill like sales
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

Team Manager Interview Questions asked at other Companies

Q1. To maintain SIEM solution which are the daily activities that you will perform?
View answer (4)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. Tell something about you. Location boundries clarification Salary expected and capping shared
Round 2 - Assignment 

Chat writing and aptitute

Interview Preparation Tips

Interview preparation tips for other job seekers - Managerial round. What's empathy and sympathy.
Questioned about my education and career choice.

Senior Executive Interview Questions asked at other Companies

Q1. If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (56)

Capita interview questions for popular designations

 Customer Service Executive

 (11)

 Software Consultant

 (7)

 Team Manager

 (5)

 Back Office Executive

 (5)

 Financial Analyst

 (4)

 Process Leader

 (4)

 Senior Executive

 (4)

 Analyst

 (3)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Nov 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Description on your role on previous company if u have a experience
  • Ans. 

    I was responsible for handling customer inquiries and resolving issues in my previous role as a Customer Service Executive.

    • Managed a high volume of incoming customer calls and emails

    • Provided prompt and accurate information to customers regarding product features, pricing, and availability

    • Resolved customer complaints and issues by investigating the root cause and taking appropriate actions

    • Maintained customer records and...

  • Answered by AI
  • Q2. Self introduction
Round 3 - Aptitude Test 

Basic grammar test and typing as well

Round 4 - One-on-one 

(1 Question)

  • Q1. Capability and stability check by operations manager

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Get interview-ready with Top Capita Interview Questions

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How did you found this opportunity?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep the answers right and be confident. Be precise while talking about self and don't forget to smile

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Jobs at Capita

View all

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Technical questions relevant to the skills were asked , along with writing code snippets for the use cases
Round 2 - Technical 

(1 Question)

  • Q1. It was more of Techno-Manager kind of round where questions were more on process which is followed in my current project , and how the team mentoring is done.
Round 3 - Behavioral 

(1 Question)

  • Q1. This was pure Manager round where only management related questions were asked .

Interview Preparation Tips

Interview preparation tips for other job seekers - The Interview Process was pretty smooth. It was not that difficult.

Technical Lead Interview Questions asked at other Companies

Q1. 1. Explain 5 mins the flow from requirement analysis to production deployment and tools used in the process. 2. What is auto-scaling in a microservices architecture? 3. Difference between micro-service and serverless. 4. If you were going t... read more
View answer (4)
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Aptitude Test 

Gramer test MCS Q&answering 0

Round 3 - Versant 

(1 Question)

  • Q1. Versant test Automated audio test
Round 4 - One-on-one 

(1 Question)

  • Q1. Ops manager round) tell me about your self and all

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. For basic understanding
  • Q2. About your experience and role
Round 2 - Technical 

(2 Questions)

  • Q1. More detailed questioned about your work experience
  • Q2. Tell me about your seld
Round 3 - HR 

(1 Question)

  • Q1. The third round was Hr discussion for salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - The first round was recruiter Interaction and the second was with the Operations manager and the final round was with HR for salary Negotiation.

Senior Executive Interview Questions asked at other Companies

Q1. If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (56)
Round 1 - HR 

(1 Question)

  • Q1. Normal myself questions round
Round 2 - Aptitude Test 

English Grammer test round.

Round 3 - Technical 

(1 Question)

  • Q1. Email and passage writing test.
Round 4 - Voice accent 

(1 Question)

  • Q1. One on one round to check voice accent.
Round 5 - One-on-one 

(1 Question)

  • Q1. Finally Manager/Ops round

Interview Preparation Tips

Interview preparation tips for other job seekers - Pepare yourself and practice email writing..customer service queries and passage writing.

Human Resource Operations Manager Interview Questions asked at other Companies

Q1. What are pseudo elements?
View answer (1)
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Capita Interview FAQs

How many rounds are there in Capita interview?
Capita interview process usually has 2-3 rounds. The most common rounds in the Capita interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Capita interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capita. The most common topics and skills that interviewers at Capita expect are Customer Service, bpo, Back Office, customer support and non voice.
What are the top questions asked in Capita interview?

Some of the top questions asked at the Capita interview -

  1. How to display values fetch from a table with alternate va...read more
  2. Where did u implemented oops concepts in your project? Stream api, Map in Colle...read more
  3. How to remove low values while fetching data from table in ...read more
How long is the Capita interview process?

The duration of Capita interview process can vary, but typically it takes about less than 2 weeks to complete.

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Capita Interview Process

based on 116 interviews

Interview experience

3.8
  
Good
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Capita Reviews and Ratings

based on 2.4k reviews

3.6/5

Rating in categories

3.3

Skill development

3.7

Work-life balance

3.1

Salary

3.5

Job security

3.5

Company culture

2.8

Promotions

3.3

Work satisfaction

Explore 2.4k Reviews and Ratings
Hiring For HRO - UK payroll For Capita @ Mumbai

Mumbai Suburban,

Navi Mumbai

+1

3-5 Yrs

Not Disclosed

Analyst - Secretarial

Mumbai

3-11 Yrs

Not Disclosed

Assistant Manager Finance

Mumbai

3-6 Yrs

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