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Athena BPO

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3.3

based on 694 Reviews

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Athena BPO Telecalling Interview Questions and Answers

Updated 24 Oct 2021

Athena BPO Telecalling Interview Experiences

1 interview found

Telecalling Interview Questions & Answers

user image Anonymous

posted on 24 Oct 2021

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. A brief introduction about my self.and also about other co crricular activities.
    • Add your answer
  • Q2. What will be the key points?
  • Ans. 

    Key points for telecalling include effective communication, product knowledge, active listening, and building rapport.

    • Effective communication skills are essential for telecalling success

    • Product knowledge is necessary to answer customer queries and provide solutions

    • Active listening helps to understand customer needs and provide personalized solutions

    • Building rapport with customers helps to establish trust and loyalty

    • Fol...

    • Answered by AI
    Add your answer
  • Q3. What is goal about future?
  • Ans. 

    My goal for the future is to continuously learn and grow both personally and professionally.

    • To gain more experience in the field of telecalling

    • To improve my communication and persuasion skills

    • To meet and exceed sales targets

    • To develop a strong understanding of the products/services being offered

    • To build long-lasting relationships with clients/customers

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience also while u are going for any interview u should follow some atiquate which is required for any candidate.

Top trending discussions

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Interview Tips & Stories
2w
honestword
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ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Telecalling Executive Interview Questions & Answers

Vcare Call Center user image Anonymous

posted on 19 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

An aptitude test is a type of psychometric test used to assess cognitive skills and other specific abilities and behavioural traits. Job aptitude tests are very common; almost any employer uses them to screen candidates; among them are the Royal Air Force, EY, Goldman Sachs, and Nursing & midwifery administrators. The most popular ones

Round 2 - Coding Test 

Questions on software and system designs. For this, candidates require analytical and logical thinking to solve problems and scenarios for the onsite or virtual interview.

Round 3 - Case Study 

Similar to new markets, companies need to develop new products in order to grow. This problem is intimidating for most clients due to potential high costs and a fear of the unknown. Your case study interview framework should dive deep into the new product before anything else.

Round 4 - Group Discussion 

What is a group interview?

A group interview is when an employee or team of employees interviews multiple candidates simultaneously, or when a team of employees forms a panel to interview one candidate. Employers typically perform both types of group interviews in conference rooms to simulate a meeting or team project.

Round 5 - One-on-one 

(2 Questions)

  • Q1. Structured Interview:
    • Add your answer
  • Q2. Semi-Structured Interview
    • Add your answer
Round 6 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. What is your understanding of the role of an HR department?
    • Add your answer
Round 7 - Assignment 

What are Interview Assignments? A task or project that a recruiter asks candidates to do as part of an interview. It tests candidates' skills and ensures they can do the job. It's a great way to understand a candidate's abilities and potential better.

Round 8 - Technical 

(2 Questions)

  • Q1. What programming languages are you most familiar with?
  • Ans. 

    I am most familiar with Python, Java, and JavaScript.

    • Python

    • Java

    • JavaScript

    • Answered by AI
    Add your answer
  • Q2. Describe the troubleshooting process you’d follow for a crashing program.
  • Ans. 

    I would start by checking for any recent updates or changes, then look for error messages, try restarting the program, and if necessary, seek help from IT support.

    • Check for any recent updates or changes that may have caused the program to crash

    • Look for any error messages or pop-up notifications that could provide clues to the issue

    • Try restarting the program to see if that resolves the problem

    • If the program continues to...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Highlight your relevant experience and skills that match the job description. Also, research the company and the job role to show that you have a genuine interest in the organization. Finally, be sure to follow up after submitting your application to show your enthusiasm and dedication.

Telecalling Executive Interview Questions & Answers

HRH Next Services user image Anonymous

posted on 24 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Case Study 

To share a points in english

Round 2 - One-on-one 

(2 Questions)

  • Q1. One on one round was held with client
    • Add your answer
  • Q2. Tell Self introduction
    • Add your answer

Telecaller Interview Questions & Answers

Corpone Staffing Solutions user image Mallika Jonnalagadda

posted on 11 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Fresher or experience
    • Add your answer
  • Q2. Why would u like work in Bpo
    • Add your answer
More about working at Athena BPO

Athena BPO Interview FAQs

What are the top questions asked in Athena BPO Telecalling interview?

Some of the top questions asked at the Athena BPO Telecalling interview -

  1. What will be the key poin...read more
  2. What is goal about futu...read more

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Athena BPO Salaries in India
Customer Service Executive
387 salaries
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₹1 L/yr - ₹3.5 L/yr

Telecaller
122 salaries
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₹0.8 L/yr - ₹4.5 L/yr

Sales Executive
109 salaries
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₹1 L/yr - ₹4.1 L/yr

Team Lead
89 salaries
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₹1.5 L/yr - ₹5.5 L/yr

Customer Care Executive
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₹0.9 L/yr - ₹3 L/yr

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