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Corpone Staffing Solutions Telecaller Interview Questions and Answers

Updated 11 Nov 2024

Corpone Staffing Solutions Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Mallika Jonnalagadda

posted on 11 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Fresher or experience
  • Q2. Why would u like work in Bpo

Interview questions from similar companies

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.
  • Q6. Inform as per process shift time. Confirm they are comfortable with the timings?
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about Mumbai? What's your hobby?
  • Q2. Where do you your self in next 5 years?
  • Q3. Is there have any leaves required in coming 6 month.

Interview Preparation Tips

Interview preparation tips for other job seekers - Attire should be formal
Carry updated resume.
Be in confidence.
Be in at given time.
Minimum qualification required HSC Passed.
Aadhar card is mandatory

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about your experience in … ...
  • Q3. What do you know about our company’s product/services

Interview Preparation Tips

Interview preparation tips for other job seekers - Check the confidence and grooming the employee
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and enthusiastic individual with excellent communication skills and a passion for helping others.

    • Experienced in customer service and sales

    • Strong communication skills

    • Ability to work well under pressure

    • Passionate about providing excellent service to customers

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jul 2024.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    I am a highly motivated and experienced Telecaller with a proven track record of exceeding sales targets.

    • Experienced in making outbound calls to potential customers

    • Skilled in promoting products and services over the phone

    • Proven ability to meet and exceed sales targets

    • Excellent communication and negotiation skills

  • Answered by AI
  • Q2. Can you provide a brief overview of your last job?
  • Ans. 

    I worked as a telecaller at a telecommunications company, handling inbound and outbound calls to assist customers with their inquiries and concerns.

    • Handled incoming calls from customers regarding billing issues

    • Made outbound calls to follow up on customer inquiries and resolve issues

    • Provided excellent customer service by addressing concerns and providing solutions

    • Maintained accurate records of customer interactions and

  • Answered by AI
  • Q3. How many years of experience do you have in a call center environment?
  • Ans. 

    I have 3 years of experience in a call center environment.

    • I have worked in a call center for 3 years handling customer inquiries and resolving issues.

    • During my time in the call center, I have developed strong communication and problem-solving skills.

    • I am familiar with using call center software and CRM systems to manage customer interactions efficiently.

  • Answered by AI
  • Q4. What are your salary expectations?
  • Ans. 

    I am looking for a competitive salary that reflects my experience and skills.

    • Research industry standards for Telecaller salaries

    • Consider your level of experience and skills

    • Be prepared to negotiate based on job responsibilities and benefits

    • Provide a salary range if possible

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you know about sales?
  • Ans. 

    Sales involves the process of selling products or services to customers, with the goal of generating revenue and building customer relationships.

    • Sales is a crucial aspect of business, as it directly impacts revenue generation.

    • It involves identifying potential customers and convincing them to purchase a product or service.

    • Sales professionals use various techniques such as cold calling, networking, and presentations to r...

  • Answered by AI
  • Q3. To audit a call means what?
  • Ans. 

    To audit a call means to review and assess the quality and effectiveness of a phone conversation.

    • Auditing a call involves evaluating the communication skills, adherence to scripts or guidelines, and customer service provided during the call.

    • It includes assessing the clarity, tone, and professionalism of the telecaller's voice.

    • The call may be audited for compliance with company policies, sales techniques, or customer sa...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is salary? Is it work from home? What is the work about Which type of job
  • Q2. Where is the office what type of job is it
Round 3 - Other 

(4 Questions)

  • Q1. Nothing i know about interview questions
  • Q2. I want to a job so can u able to do for me
  • Q3. I want a comfort table job
  • Q4. I just want monthly salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Voice process means calling
Non voice process means mailing mgs.,
Domestic means india calls
Non domestic means international calls
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction question and willing to do job ?
Round 3 - One-on-one 

(1 Question)

  • Q1. Basic concepts of technical efficacy like ms word Excel PowerPoint?
Round 4 - Assignment 

Hearing the recorded calls and speak like them

Interview Preparation Tips

Interview preparation tips for other job seekers - *Dress code must be important
*Don't panic
*Fluent in English and tamil or hindi.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview before May 2023.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about my graduate information
Round 2 - Aptitude Test 

How you know the bpo

Round 3 - Group Discussion 

What they accept the friendly nature

Interview Preparation Tips

Interview preparation tips for other job seekers - Its very humble interview

Telecaller Interview Questions & Answers

ICCS user image Vinod Kumar

posted on 22 Jun 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Group descution is shering opinions with 3 and 5 members about structure process and about any topic this is the group descution.

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me something is about your pr

Corpone Staffing Solutions Interview FAQs

How many rounds are there in Corpone Staffing Solutions Telecaller interview?
Corpone Staffing Solutions interview process usually has 1 rounds. The most common rounds in the Corpone Staffing Solutions interview process are HR.

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Corpone Staffing Solutions Telecaller Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Corpone Staffing Solutions Telecaller Salary
based on 28 salaries
₹0.7 L/yr - ₹2.5 L/yr
21% less than the average Telecaller Salary in India
View more details

Corpone Staffing Solutions Telecaller Reviews and Ratings

based on 5 reviews

4.7/5

Rating in categories

4.9

Skill development

4.4

Work-life balance

2.9

Salary

4.4

Job security

5.0

Company culture

4.4

Promotions

4.9

Work satisfaction

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