Corpone Staffing Solutions Operating Manager Interview Questions and Answers

Q1. Self Introduction & Resume Walk Through.
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Q1. Scenario based questions
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I have passed the given test

Q1. Client round and manager round was there and i have cleared these technical rounds
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Q1. Tell me about your self
Ans. 
I am a highly motivated and detail-oriented individual with a strong background in operations management.
• I have a Bachelor's degree in Business Administration with a focus on operations management.

• I have experience working in a fast-paced operations environment, where I successfully managed multiple projects and ensured smooth operations.

• I am skilled in analyzing data, identifying areas for improvement, and implementin...read more
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Q2. Tell me about corona virus
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Q3. What has loss dueto COVID 19
Ans. 
COVID-19 has caused significant loss in terms of human lives, economic stability, and mental health.
• Loss of human lives due to the virus and related complications

• Economic instability caused by lockdowns and reduced business activity

• Mental health issues arising from isolation, fear, and uncertainty

• Disruption of education and social activities

• Increased burden on healthcare systems and frontline workers
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Q1. Tell me about yourself
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Q2. Where did you find the vacancy
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Q3. Salary expectation
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Q1. Questions regarding work experience
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Q2. Various hypothetical questions regarding ops management
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Q3. Hypothetical questions regarding people and conflict management
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Q4. Hypothetical questions regarding client manegement
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Q1. Questions regarding work experience
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Q2. Hypothetical questions regarding ops, people, conflict and client management
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Q1. How do you plan to reduce shrinkage in your team
Ans. 
Implementing stricter inventory controls, conducting regular audits, and training team members on theft prevention techniques.
• Implement stricter inventory controls to track products more accurately

• Conduct regular audits to identify any discrepancies or potential areas of theft

• Train team members on theft prevention techniques and the importance of reporting any suspicious behavior

• Utilize surveillance cameras or other se...read more
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Q2. How will you motivate your Team
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Q3. What is the formula for attrition and shrinkage
Ans. 
Attrition and shrinkage are calculated separately using different formulas.
• Attrition rate = (Number of employees who left during a period / Average number of employees during the same period) x 100

• Shrinkage rate = (Total hours lost due to factors like breaks, meetings, training, etc. / Total scheduled hours) x 100

• Attrition and shrinkage are important metrics in workforce management to understand employee turnover and p
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Q4. How will you manage conflict
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Q1. ICD, CPT, EM and I&I guidelines
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Q2. Coding scenarios discussed
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Q3. Coding guidelines related to COVID, updated codeset on ICD-10 codes.
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Q4. AMA & AAPC type of coding will be discussed.
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Q1. Salary discussion, working type.
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Duration - 1hour , Topics- Puzzles, Grammatic errors, Mathematics.

Q1. Should understand the procedure explained by them and have to type the in the system.
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Q1. They will the training to process the cases.
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Should only focus on quality and process the cases without an error.

Good communication skills

Q1. Experience parson hirring
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Q2. Previous work experience good nd bad
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Q3. And pervious target achieve or not
Ans. 
Yes, I have achieved my previous targets.
• I have consistently met or exceeded my targets in my previous roles.

• For example, in my last job, I was able to increase sales by 20% within the first quarter.

• I am confident in my ability to achieve targets and am always looking for ways to improve my performance.
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Q4. Timing meantin and shift regarding issues or not
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