Upload Button Icon Add office photos

Athena BPO

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

Athena BPO Telecalling Interview Questions and Answers

Updated 24 Oct 2021

Athena BPO Telecalling Interview Experiences

1 interview found

Telecalling Interview Questions & Answers

user image Anonymous

posted on 24 Oct 2021

I applied via Referral and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. A brief introduction about my self.and also about other co crricular activities.
  • Q2. What will be the key points?
  • Ans. 

    Key points for telecalling include effective communication, product knowledge, active listening, and building rapport.

    • Effective communication skills are essential for telecalling success

    • Product knowledge is necessary to answer customer queries and provide solutions

    • Active listening helps to understand customer needs and provide personalized solutions

    • Building rapport with customers helps to establish trust and loyalty

    • Fol...

  • Answered by AI
  • Q3. What is goal about future?
  • Ans. 

    My goal for the future is to continuously learn and grow both personally and professionally.

    • To gain more experience in the field of telecalling

    • To improve my communication and persuasion skills

    • To meet and exceed sales targets

    • To develop a strong understanding of the products/services being offered

    • To build long-lasting relationships with clients/customers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience also while u are going for any interview u should follow some atiquate which is required for any candidate.

Interview questions from similar companies

I applied via Campus Placement and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your qualifications? How many members you have in your family? What is your passion? Why you want to do a call center job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speek confidently, clear, normal which language is you comfortable 🙂

I applied via Walk-in and was interviewed in Jul 2021. There were 2 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell about yourself?
  • Ans. My name is ieshwarya I live in Hyderabad.I have done B.com generals . I'm fresher to this job
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was not stress full pretty good and nice

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why u wanted job in tech Mahindra?
  • Ans. 

    I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.

    • Tech Mahindra is known for its innovative solutions and cutting-edge technologies.

    • I am excited about the chance to work with a diverse team of talented professionals.

    • Tech Mahindra's global presence and client base provide immense learning and growth opportunities.

    • I believe in the company...

  • Answered by AI
  • Q2. If you're selected in this company what your going to do?
  • Ans. 

    If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.

    • Develop and implement effective sales strategies

    • Build and maintain strong relationships with clients

    • Identify new business opportunities and expand customer base

    • Meet and exceed sales targets

    • Provide excellent customer service and support

    • Analyze market trends and competitor activities

    • Collaborate with cross-functional teams to achieve

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Implemented effective sales strategies and tactics to drive revenue growth

    • Prof...

  • Answered by AI
  • Q4. Tell your previous experience in which company u have worked
  • Ans. 

    I have worked as a Sales Executive at XYZ Company.

    • Achieved 150% of sales target in the first quarter

    • Developed and maintained relationships with key clients

    • Implemented effective sales strategies resulting in a 20% increase in revenue

    • Trained and mentored new sales team members

    • Utilized CRM software to track and analyze sales data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while introduceing your self and be fluent in communication skills...

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Related to experience

I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I know ,what is it your questions

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Demonstrate accountability
  • Q2. Challenging situations and highlight your ability to take accountability
Round 3 - HR 

(2 Questions)

  • Q1. Ability to collaborate
  • Ans. 

    I excel in collaborating with cross-functional teams to achieve sales targets through effective communication and teamwork.

    • Strong communication skills to effectively convey ideas and goals

    • Ability to listen actively and understand perspectives of team members

    • Flexibility to adapt to different working styles and personalities

    • Experience in successfully working with marketing, product, and customer service teams to drive sa

  • Answered by AI
  • Q2. Discuss examples that will demonstrate the value
  • Ans. 

    Providing examples of successful sales strategies and their impact on revenue growth.

    • Implemented targeted email campaigns resulting in a 20% increase in lead generation

    • Introduced a loyalty program leading to a 15% growth in customer retention

    • Utilized social media advertising to reach new markets and increase sales by 25%

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(4 Questions)

  • Q1. About your self
  • Q2. Family background
  • Q3. About product specialist
  • Q4. Why are you joining our company

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal
Contribute & help others!
anonymous
You can choose to be anonymous

Athena BPO Interview FAQs

What are the top questions asked in Athena BPO Telecalling interview?

Some of the top questions asked at the Athena BPO Telecalling interview -

  1. What will be the key poin...read more
  2. What is goal about futu...read more

Recently Viewed

SALARIES

Linde India

SALARIES

Bhanzu

INTERVIEWS

Athena BPO

No Interviews

LIST OF COMPANIES

Amphenol Interconnect

Overview

COMPANY BENEFITS

Ellenbarrie Industrial Gases

No Benefits

COMPANY BENEFITS

Athena BPO

No Benefits

REVIEWS

Amphenol Interconnect

No Reviews

SALARIES

Linde India

SALARIES

Linde India

SALARIES

Linde India

Tell us how to improve this page.

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.5k Interviews
Accenture Interview Questions
3.8
 • 8.2k Interviews
Cognizant Interview Questions
3.7
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
IBM Interview Questions
4.0
 • 2.3k Interviews
WNS Interview Questions
3.4
 • 1k Interviews
Infosys BPM Interview Questions
3.6
 • 945 Interviews
View all
Customer Service Executive
387 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Telecaller
123 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Sales Executive
111 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Team Lead
89 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Care Executive
64 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Athena BPO with

Genpact

3.8
Compare

WNS

3.4
Compare

TCS

3.7
Compare

Infosys BPM

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview