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Athena BPO HR Generalist Interview Questions and Answers

Updated 2 Dec 2021

Athena BPO HR Generalist Interview Experiences

1 interview found

I applied via Other and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What background are you from
  • Q2. No screening questions asked until a candidate has reached the not properly mentioned address of the BPO

Interview Preparation Tips

Interview preparation tips for other job seekers - HR is ridiculous
No knowledge, no manners
no Courtesy
Big Talks
No show

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About u r self
  • Q2. Why iam hire u
  • Ans. 

    I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.

    • I have X years of experience in customer service roles

    • I have a strong ability to communicate effectively with customers and resolve issues efficiently

    • I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What is your level of flexibility regarding work hours?
  • Q2. How do you commute to the office?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Ai based test for language

Round 2 - HR 

(1 Question)

  • Q1. Basic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Anybody can crack
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self Introduction & Resume Walk Through.
Round 2 - One-on-one 

(1 Question)

  • Q1. Scenario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Own your resume, experience and skills set

Interview Questionnaire 

2 Questions

  • Q1. Tell about yourself
  • Q2. Tell about your previous company

I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self in Hindi
  • Q2. Tell us about air pollution
  • Ans. 

    Air pollution is the presence of harmful substances in the air that we breathe.

    • Air pollution can be caused by natural sources such as wildfires and volcanic eruptions, as well as human activities like transportation and industrial processes.

    • Common air pollutants include carbon monoxide, sulfur dioxide, nitrogen oxides, and particulate matter.

    • Exposure to air pollution can lead to respiratory and cardiovascular problems,...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool going interview. But the waiting period is too long
Round 1 - One-on-one 

(1 Question)

  • Q1. Everyone can crack this interview
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven ability to handle difficult customers and resolve issues

    • Proficient in using CRM software and handling multiple communication channels

    • Received multiple positive customer feedback and recognition for outstandi...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself that's it 🤣
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • I have over 5 years of experience in the customer service industry.

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information.

    • I have a proven track record of meeting and exceeding customer satisfaction goals.

    • I am proficient in using customer service software and have exc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I would suggest try other company then this, HRH is just waste of time you will loose flexibility here and I'm sure you will quit in few months so better go for good company than this

Interview Questionnaire 

1 Question

  • Q1. Tell me something about your self
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

I have passed the given test

Round 2 - Technical 

(1 Question)

  • Q1. Client round and manager round was there and i have cleared these technical rounds

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