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Accenture Senior Customer Service Associate Interview Questions and Answers for Experienced
Updated
9 May 2023
1 interview found
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Anonymous
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Previous experience. Add Answer
- Q2. About new technology Add Answer
- Q3. Roles and responsibilities Add Answer
3
HR Round (3 Questions)
- Q1. Grammar check and communication Add Answer
- Q2. Communication skills Add Answer
- Q3. Versant round // confidence level Add Answer
Interview questions from similar companies
Saurabh Takkar
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
Simple test - Basic question
2
One-on-one Round (2 Questions)
- Q1. Why you want to join and technical questions Add Answer
- Q2. Why you want to join us Add Answer
I applied via Naukri.com and was interviewed before Feb 2021.
3 Interview Rounds
1
One-on-one Round (1 Question)
- Q1. Self introduction,, previous experience, Add Answer
2
Assignment Round
Write essay on a topic
3
HR Round (1 Question)
- Q1. About myself and documentation and offer letter, all joining formalities were done. Add Answer
Interview Preparation Tips
Topics to prepare for Tech Mahindra Senior Customer Service Associate interview:
- Basic English, Apptitude test
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Sep 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Java basics questions Add Answer
- Q2. Sql basics questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - it was good
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Which colour do you like and why? Add Answer
- Q2. Why did you left previous job? Add Answer
Bhuvanesh D
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. What Movie have you watched recently? View Answers (1)
- Q2. Looper, it is an English movie Add Answer
- Q3. Explain that movie? View Answers (1)
- Q4. How would lead a team of 5, if two of them are not working well? View Answers (1)
- Q5. Would you prefer new technologies or staying in the old technology? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - For CSA role, your communication skills are important. Hone those skills.
Interview experience
Bad
Difficulty level
Moderate
Duration
More than 8 weeks
Result
No response
I applied via Recruitment Consulltant and was interviewed in Jan 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Useless, senseless & waste of time Add Answer
- Q2. Big waste of time even after a great interview Add Answer
2
Assignment Round
Cleared with ace, got great feedback from everyone
Interview Preparation Tips
Interview preparation tips for other job seekers - Never be dependent on shit firm like TCS, really had a great respect from them but after going through the interview process and listening to feedbacks from people within the organisation. Its nothing but a shit firm consuming people's blood at cheap salary. Nothing but bringing more insult to TATA.
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Their HR may normal call you instead of Microsoft meet for final /Opps round instead of Manager without even keeping your resume handy they call you for interview, then reject without reason.
Really wish I would've recorded the conversation.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
1 Interview Round
1
HR Round (2 Questions)
- Q1. Tell me about yourself nd salary discussion Add Answer
- Q2. After that manager round Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Jan 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Tell me your self Add Answer
- Q2. What the reason,to you choose this company Add Answer
- Q3. What do you know about this company Add Answer
- Q4. Which type of rool to intrest View Answers (1)
- Q5. What do you do this company Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Nothing
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (1 Question)
- Q1. Are u will to work anywhere in india Add Answer
3
One-on-one Round (1 Question)
- Q1. R u will to work in rotational shift Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Resume screening is important, any where in india will work with rotational ahifs
Accenture Interview FAQs
How many rounds are there in Accenture Senior Customer Service Associate interview for experienced candidates?
Accenture interview process for experienced candidates usually has 3 rounds. The most common rounds in the Accenture interview process for experienced candidates are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Accenture Senior Customer Service Associate interview for experienced candidates?
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