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Cognizant Customer Support Associate Interview Questions and Answers

Updated 11 Jun 2024

Cognizant Customer Support Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Which colour do you like and why?
  • Q2. Why did you left previous job?

Interview questions from similar companies

I was interviewed before Oct 2016.

Interview Questionnaire 

1 Question

  • Q1. 1. Self introduce. 2. Can do night shift 3. Can go Jaipur if needed 4. Why appoint you 5. What you give to company 6. Some financial question (bookish)

Interview Preparation Tips

Round: HR Interview
Experience: After hr round, then aptitude test which was simple to crack, then operations manager interview, then they keep me waiting till 9 pm to declare That I am selected.
Tips: Go for 11 & 12 class financial management or finance book
Go through about share, debenture, mutual fund, banking system etc.

Round: Test
Experience: Aptitude is easy to crack and at last you have to write essay.
Duration: 1 hour
Total Questions: 60

Interview Questionnaire 

1 Question

  • Q1. They will ask about basic Google and YouTube process

Interview Preparation Tips

Round: Group Discussion
Experience: We have to be good in communication skill .as well as they expect us to be more confidential behaviour

Round: Telephonic client round
Experience: They will ask you behavioural questions simply like spell it name , and process based some questions

I applied via Recruitment Consultant and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Preparation Tips

General Tips: A good company to work for. You will get lots of good things to learn professionally and a huge scope for career development.
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I was interviewed before Nov 2016.

Interview Questionnaire 

2 Questions

  • Q1. Simple question name and all
  • Q2. Why u want to join wipro
  • Ans. 

    I want to join Wipro because of its reputation for innovation and career growth opportunities.

    • Wipro is known for its cutting-edge technology solutions

    • I am impressed by Wipro's commitment to employee development

    • I believe Wipro will provide me with a challenging and rewarding work environment

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: I got selected. And called to the office. For documentation. And then after a day I received one more call from higher authority for another interview. But it was a telephonic one. Next day I received call to come and collect offer letter
Tips: Be confident. Try to be normal. Do not show off much. English communication should be good.

Associate Interview Questions & Answers

Capgemini user image Vivek kumar Singh

posted on 26 Jul 2017

Interview Questionnaire 

1 Question

  • Q1. Self intro Technical

Interview Preparation Tips

Round: Technical round
Experience: Computer skills

Round: Manager Round
Experience: Manager asked about experience and academics questions

I applied via Walk-in and was interviewed before Jul 2019. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. My self
  • Q2. What is your qualification
  • Q3. Are you fresher or experience
  • Q4. If you are experienced
  • Q5. So tell me about your experience on which profile
  • Q6. Why old job left
  • Q7. What is the reason came on this company
  • Q8. Are you satisfied 24*7 shift

Interview Preparation Tips

Interview preparation tips for other job seekers - Its so simple, when you go for the interview so please refresh your mind and be confidently go for the interview. Please go through the job description throughly word by word and recheck your resume to ensure that you are a best fit for the position.

I applied via Referral and was interviewed in Dec 2018. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Regarding my subject, prev. cos. project general knowledge, excel practical skills

Interview Preparation Tips

General Tips: be honest and be yourself. whatever u know whether its right or wrong say it with confidence and whatever u do not know or partially know it say it " i am not aware of it". always have yes to do attitude. try not to stammer and stay calm.
Skills: Communication, Body Language
Duration: <1 week

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Excel what is vlookup what is your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and bold

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me u self and role model
  • Q2. Im shalini from warangal, I completed my studies and I am a fresher

Interview Preparation Tips

Interview preparation tips for other job seekers - Interduce my self
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Cognizant Interview FAQs

How many rounds are there in Cognizant Customer Support Associate interview?
Cognizant interview process usually has 1 rounds. The most common rounds in the Cognizant interview process are One-on-one Round.
How to prepare for Cognizant Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are Client Satisfaction, Customer Handling, Customer Management, Customer Relationship and customer support.

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Cognizant Customer Support Associate Interview Process

based on 2 interviews

Interview experience

3
  
Average
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Cognizant Customer Support Associate Salary
based on 11 salaries
₹2.5 L/yr - ₹5 L/yr
8% more than the average Customer Support Associate Salary in India
View more details

Cognizant Customer Support Associate Reviews and Ratings

based on 2 reviews

3.1/5

Rating in categories

3.1

Skill development

3.1

Work-life balance

3.1

Salary

3.1

Job security

3.1

Company culture

3.1

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3.1

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