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1point1 Solutions BPO Executive Interview Questions and Answers
1point1 Solutions BPO Executive Interview Experiences
5 interviews found
Anonymous
(2 Questions)
- Q1. What is your name?
- Q2. Qualification
I applied via Apna Jobs and was interviewed in May 2022. There were 2 interview rounds.
About the company .
Interview Preparation Tips
- Talk confidently
- Do background researrch
Selected
I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.
(3 Questions)
- Q1. They ask about to introduce yourself
- Q2. Mainly asked questions based on your resume
- Q3. Asked questions based on the post you have applied.
(1 Question)
- Q1. Hr puts his question about your introduction, then your likes and dislikes and at the last why do you want to work with us.
Interview Preparation Tips
- Inbound Calls
- Outbound Calling
- Customer Service
I applied via Walk-in and was interviewed in Feb 2022. There were 4 interview rounds.
(1 Question)
- Q1. Tell me about yourself.
Interview Preparation Tips
Best work karna chahti hu
1point1 Solutions interview questions for designations
I applied via Walk-in and was interviewed in Oct 2021. There was 1 interview round.
(2 Questions)
- Q1. What is your family background?
- Q2. Tell me about yourself.
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Job Fair and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self?
- Ans.
I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.
Over 5 years of experience in the BPO industry
Proven track record of exceeding targets and KPIs
Skilled in managing and motivating teams to deliver exceptional customer service
Proficient in using CRM systems and other BPO tools
Excellent communication and problem-solving skills
- Q2. Expected salary?
- Ans.
My expected salary is competitive and based on my experience, skills, and the market rate for BPO executives.
Research the average salary range for BPO executives in the industry
Consider your years of experience and skills that you bring to the role
Be prepared to negotiate based on the company's budget and benefits package
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jan 2024. There were 4 interview rounds.
(3 Questions)
- Q1. Self information
- Q2. Biggest challenge
- Ans.
Adapting to changing client requirements and expectations
Keeping up with evolving client needs
Adjusting to new processes and technologies
Meeting client expectations for quality and efficiency
Handling multiple client accounts simultaneously
Dealing with demanding or difficult clients
Maintaining high levels of customer satisfaction
Ensuring smooth communication and coordination with clients
Managing workload and prioritizin
- Q3. Memorable day and about job and company
(3 Questions)
- Q1. Typing paragraph
- Q2. Typing some questions and answers
- Q3. Paragraph, story
Reasoning and aptitude test
(2 Questions)
- Q1. Interview with hr mam
- Q2. About -Yourself, rotation shifts
Interview Preparation Tips
RUSHIKESH APPIKONDA
I applied via campus placement at Aditya Degree College, Kakinada and was interviewed in Feb 2024. There were 3 interview rounds.
Test is all about common CRT questions
Simple topics like Artificial intelligence
(1 Question)
- Q1. Tell me about yourself. Why Foundever .
(2 Questions)
- Q1. Self introduction
- Q2. About sales and handling customer queries
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.
(2 Questions)
- Q1. Talk about any topic for few minutes
- Ans.
The impact of social media on society
Social media has revolutionized communication and connectivity
It has transformed the way people interact and share information
Social media has both positive and negative effects on society
Examples of positive effects include increased awareness, connectivity, and empowerment
Negative effects include cyberbullying, privacy concerns, and addiction
- Q2. What do you know about customer service
- Ans.
Customer service involves providing assistance and support to customers to meet their needs and ensure satisfaction.
Customer service is the act of assisting and supporting customers in various ways.
It involves addressing customer inquiries, resolving issues, and providing information.
Customer service can be provided through various channels such as phone, email, chat, or in-person.
It requires effective communication, p...
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1point1 Solutions BPO Executive Reviews and Ratings
based on 23 reviews
Rating in categories
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182
salaries
|  ₹1 L/yr - ₹3.2 L/yr |
|
Customer Relationship Executive
136
salaries
| ₹1.3 L/yr - ₹4.1 L/yr |
|
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131
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| ₹0.9 L/yr - ₹3.2 L/yr |
|
Customer Support Executive
124
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
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Customer Service Executive
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| ₹1.1 L/yr - ₹4 L/yr |
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