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WNS Reviews

based on 10.6k reviews
Updated 3 Jan, 2025

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.7

Job Security

3.4

Work-Life balance

3.2

Company culture

3.2

Skill development

3.1

Work Satisfaction

2.9

Salary & Benefits

2.7

Promotions/Appraisal

WNS is rated 3.4 out of 5 stars on AmbitionBox, based on 10.6k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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WNS is rated 3.4 out of 5 stars on AmbitionBox, based on 10.6k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Review Highlights

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Extracts are from real reviews, without any manual intervention.

Updated 3 Jan, 2025

Likes

The job security here is good(142 reviews)

The work culture is very nice and the company is very helpful(105 reviews)

The employees are friendly, and the environment is cool(95 reviews)

It's good for freshers to learn the basic skills(63 reviews)

All team members are very helpful(36 reviews)

Dislikes

The pay should have been higher(282 reviews)

There isn't much to like; management is poor(201 reviews)

The yearly increment was not very high(177 reviews)

We didn't receive any other opportunities(49 reviews)

The rotating shifts require long hours, exceeding the mentioned time(36 reviews)

More Likes and Dislikes

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Top WNS Interview Questions

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Q1. Different types of constraints and difference between p ... read more
View answers (2)
Q2. what is money laundering?
View answers (14)

Get interview-ready with top interview questions

View all 252 questions
Q3. Difference between Money laundering and terrorist finan ... read more
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Q4. Database and what type of database and how are you with ... read more
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Q5. Are you aware of pharma forecasting techniques
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Latest WNS Employee Reviews

View all
Finance
2.0

  •  posted on 03 Jan 2025

Likes:
Dislikes:
Worst appraisal, only giving 4% hike annually, pathetic cafe... read more
Business Process Quality
5.0

  •  posted on 03 Jan 2025

Likes:
Dislikes:
Nothing
Quality Assurance and Testing
1.0

  •  posted on 02 Jan 2025

Likes:
Dislikes:
Worst organisation I ever have worked, they have taken 25 pe... read more
Banking Operations
1.0

  •  posted on 02 Jan 2025

Likes:
Dislikes:
Culture Management Work life balance Leave
Market Research & Insights
5.0

  •  posted on 02 Jan 2025

Likes:
Dislikes:
There is nothing to be disliked.
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People also ask about WNS

Is WNS a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 10.6k employee reviews, it's clear that most employees have an average experience working at WNS. Job Security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.7. Read reviews about job security and career growth on AmbitionBox.
How does WNS’s employee rating compare to the industry average?
WNS's employee rating of 3.4 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that WNS faces some challenges in employee satisfaction compared to its industry peers. It indicates that while WNS performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does WNS pay their employees well?
According to AmbitionBox reviews, WNS employees rate their salary and benefits at 2.9 out of 5, based on 10.6k reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about WNS salaries here and to read reviews specifically about salary and benefits at WNS, click here.
How is the work culture at WNS?
Work culture at WNS is rated 3.2 out of 5 by 10.6k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at WNS, click here.
How is the job security at WNS?
Based on 10.6k reviews on AmbitionBox, WNS employees rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at WNS, click here.
Is work from home available at WNS?
According to AmbitionBox, 7% of WNS employees work from home permanently, 60% work from the office, and 33% follow a hybrid model, based on 911 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at WNS, click here.
How do I get a job at WNS?
To get a job at WNS, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top WNS interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Work Policy at WNS

i
Workplace policy may vary based on Department, Designation and Location.

based on 911 reviews in last 6 months

Work from office

Work from office

60%
Hybrid

Hybrid

33%

3 days/week from office

16%

Other hybrid work policies

9%

2 days/week from office

8%

Permanent work from home

Permanent work from home

7%

Gender Based Ratings at WNS

based on 10.1k reviews
3.4
Rated by 3.1k Women

Rated 3.6 for Job Security and 3.3 for Work-Life Balance

women
3.4
Rated by 7k Men

Rated 3.7 for Job Security and 3.4 for Work-Life Balance

men

Working Days at WNS

based on 10.6k reviews
Monday to Friday
72%
Rotational Shift
18%
Monday to Saturday
7%
Other
2%
Alternate Saturday off
1%

Work Timings at WNS

based on 10.6k reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (6.30pm - 3.30am)
55%
3%
2%
40% employees reported other strict timings

Shift Timings at WNS

based on 10.6k reviews
Day shift
Night shift
69%
31%

Business Travel at WNS

based on 10.6k reviews
No travel
69%
Within city
21%
International travel
5%
Within country
5%
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