Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Wipro Team. If you also belong to the team, you can get access from here

Wipro Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 47.3k Reviews

Filter reviews by

Wipro Customer Service Representative Reviews

based on 86 reviews
Updated 18 Dec, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.7

Skill development

3.7

Company culture

3.5

Work-Life balance

3.2

Work Satisfaction

3.0

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Wipro Customer Service Representative Reviews

86 reviews found

Sort by: Popular

Similar companies

View All
TCS Reviews
3.7
 • 84.1k Reviews
Infosys Reviews
3.7
 • 36.3k Reviews
HCLTech Reviews
3.6
 • 33.6k Reviews
Tech Mahindra Reviews
3.6
 • 33k Reviews
LTIMindtree Reviews
3.6
 • 16k Reviews
Mphasis Reviews
3.4
 • 7.8k Reviews
Persistent Systems Reviews
3.5
 • 3.6k Reviews
Hexaware Technologies Reviews
3.6
 • 5.5k Reviews
Cyient Reviews
3.7
 • 4.2k Reviews
Accenture Reviews
3.9
 • 52.5k Reviews
View more

View More

Logo
You are reading trusted reviews. Keep reading to find out more about Wipro.

Discover interview dos and don'ts from real experiences

Customer Service Representative Jobs at Wipro

View all

People also ask about Wipro's Customer Service Representatives

How is Wipro to work for?
Wipro is rated 3.5 out of 5, based on 86 reviews by employees on AmbitionBox. Wipro is known for Job Security which is rated at the top and given a rating of 3.8. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Wipro read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Wipro?
According to AmbitionBox ratings, Wipro employees rate its salary and benefits as 3.0 out of 5. You can know more about Wipro Salaries at AmbitionBox
How is the work culture at Wipro?
Work culture is rated 3.7 at Wipro by 86 employees. While job security is rated 3.8 and work-life balance is rated 3.5 at Wipro. Read detailed reviews by employees of Wipro on AmbitionBox.
Is work from home available in Wipro?
According to AmbitionBox, 6% Wipro employees work from home permanently, 5% work from office 3 days/week, and 6% work from office 2 days/week (based on 17 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Work Policy for Wipro Customer Service Representative

i
Workplace policy may vary based on Department, Designation and Location.

based on 17 reviews in last 6 months

Work from office

Work from office

78%
Hybrid

Hybrid

16%

2 days/week from office

6%

3 days/week from office

5%

Other hybrid work policies

5%

Permanent work from home

Permanent work from home

6%

Gender Based Ratings for Wipro Customer Service Representative

based on 83 reviews
3.4
Rated by 33 Women

Rated 3.6 for Skill Development and 3.6 for Work-Life Balance

women
3.6
Rated by 50 Men

Rated 4.0 for Job Security and 3.8 for Company Culture

men

Working Days for Wipro Customer Service Representative

based on 86 reviews
Monday to Friday
84%
Rotational Shift
11%
Other
3%
Monday to Saturday
2%

Work Timings for Wipro Customer Service Representative

based on 86 reviews
Flexible timing
Strict (5.30pm - 3am)
Strict (6.30pm - 4am)
38%
15%
13%
34% employees reported other strict timings

Shift Timings for Wipro Customer Service Representative

based on 86 reviews
Night shift
Day shift
97%
3%

Business Travel for Wipro Customer Service Representative

based on 86 reviews
No travel
56%
Within city
40%
Within country
4%
Wipro Customer Service Representative Salary
based on 392 salaries
₹1.2 L/yr - ₹5 L/yr
11% more than the average Customer Service Representative Salary in India
View more details
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
stock
Stock options
0 total responses
View All
Compare Wipro with

TCS

3.7
Compare

Infosys

3.7
Compare

Tesla

4.3
Compare

Amazon

4.1
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company