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Wipro
Comparebased on 53.1k Reviews
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Filter reviews by Wipro Service Desk Manager Reviews
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Skill development
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What employees say about Wipro?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
4 reviews
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5 reviews found
Service Desk Manager in Mumbai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Bhikarchot Company'
Dislikes
Very Bad going to shutdown
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday
Service Desk Manager in Pune
Full Time
Software Development Department
Overall Rating
What people are saying about Wipro
Service Desk Manager in Pune
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Awesome job and great learning
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Work life balance and payroll
Work Details
Worst
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Service Desk Manager in Pune
Information Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is a great company with wide range of opportunities it feels good to work and it has a constantly changing environment the expectations are high however if not delivered still we have different things to pursue and learn.. Multiple growth opportunities
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Company culture - Good
Dislikes
The salary part and the work life balance due to stretch in working hours
- Salary - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Service Desk Manager in Pune
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Opportunity to learn.
- Skill development - Good
- Job security - Excellent
- Promotions - Good
Dislikes
Lack good managers. No Salary growth. No transport facility.
- Salary - Poor
- Work satisfaction - Poor
Work Details
Hectic if you want to work but if you don't want to then you can easily escape.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Similar Designation Reviews
Project Manager in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is good
- Skill development - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
There is skill mismatch when assigning to unit or project, and leads to poor evaluation of performance. Though not always the case.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Team Manager in Kolkata
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The culture of nursing talents and set a growth mentality is an USP of WIPRO.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The work-life balance is one of the factors that would need to be changed.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Delivery Manager in Chennai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Effective skill development framework in the company
- Skill development - Good
Dislikes
Work culture is not good. Employement is always at risk, and the WMG team wouldn't do their work and they expect the employee to take care of their work as well.
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 4 days/week, but management expects for all days in office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Manager in Mumbai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much
- Job security - Excellent
Dislikes
No work life balance, Salary is low and internal lateral movement without our confirmation and no hike, role is shifted completely what was discussed during joining, Shift timing (Night shift) change what discussed during interview (Day shift) without night shift allowance, during joining said both side transport now after movement only one side transport, role not exactly defined.
- Salary - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
100% job security
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Office politics and manager favouritism, you will get benifits if you are buttering your manager. If you are dedicative and sincere towards your job then it's not use, all the credits will be taken care by your manager.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Assistant Vice President in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Latest tools and technologies adoption is probably the best in industry. Co-pilot being the latest addition from last few months. Holidays and Leaves policy
Dislikes
Salary for existing employees, Appraisal, Work-life balance, No growth opportunities, Company and work culture.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Operations Manager in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some people are helpful.
Dislikes
Most people have become too much attached to Salary and their good Appraisals. They blame others for existing issues. Those who can fidht back are able to stay. So now its become a place for dangerous people only who can go out of way for doing unwanted things. I dont want to be a part of such environment hence i have resigned.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Deputy Manager in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good thinking about it is a great day and I have a good time with. You want me and my friends are going through some reason why we have been trying not to be a good thinking.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No. Work. No. Like. No. Lif. And. Risen. No. Thinks.
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Project Manager in Mumbai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Professional atmosphere Process oriented decisions Job security Hybrid model with wfh options
- Skill development - Good
- Job security - Excellent
- Company culture - Good
Dislikes
Delayed Appraisal & promotion Inequal work distribution
- Salary - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Chennai
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Job security 2. Campus is vast and beautiful
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Everything based on management. I have been spending more than 7 years. I see three management change. I realized all of above management plays a big role. If they are good your good if not bad.
- Salary - Poor
- Skill development - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Other Wipro Reviews
Senior Software Developer in Hyderabad / Secunderabad
Full Time
IT & Information Security - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No work pressure, won't have any aggressive deadlines, Cool management
- Work-life balance - Good
Dislikes
Salary hikes will be very low, won't be learning much to grow in professional life
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Analyst in Noida
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you are working for ALIGHT DB Domain, then it's tough to work in this technology. This is not the domain you will find in every company, Tools are internals. So no open source tool they are using. Only work on in-house tool. So learning is less for open source category.
- Job security - Good
Dislikes
- Salary - Poor
- Skill development - Poor
- Work satisfaction - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Hyderabad / Secunderabad
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Awesome working condition, supporting team leaders and colleagues and full work satisfaction. Get promotions by doing hard work ... Job security
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary is very less even though u get any promotion. But you will get more knowledge if you are okay with less salary It will be best company to learn and gain knowledge
- Salary - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Consultant Analyst in Pune
Full Time
IT Consulting Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Spacious work place, Good Food and Cafeteria, well secured
- Job security - Good
- Company culture - Good
Dislikes
Management not supportive ( Depend on process to process ), Connection with HR and activity for each event is only for the day shift employees, lacking a competitive kind of work environment keep you more comfortable with organization, knowledge gap and detached from the Current Competition of the market, less self improvement.
- Salary - Poor
- Promotions - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Associate in Navi Mumbai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The support system is good and the managers and team leader also good.
Dislikes
The salary is also less, the shift timings are 10:30. In that too if I am late by even 1 minutes then I don't get DSI. The target increases every month and whatever is put in the plan is also difficult. If there is some problem then work from home not allowed. Every time he keeps fearing that he will put me on the action plan.
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Sdet Engineer in Hyderabad / Secunderabad
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Some good projects were available. 2. Managers were flexible about the work. (May not apply for all) 3. Technologies 4. Udemy access
- Work-life balance - Good
Dislikes
1. Loss of pay if you don't have a project. 2. Promotions were bad, cannot expect good hikes. Can't understand on what basis promotions were given. No proper communication. 3. Favouritism.
- Job security - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Project Engineer in Chennai
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The workculture and infrastructure will be quite good , provides access for many learning sites to boost up the skills and also to move in career. Internally work balance depends on the project assigned to. Good in providing hikes and promotions.Most of the officials/collegues will guide to acheive goal in heights.
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
lack of contact with higher officials and last minute info will be passed
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Senior Test Engineer in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wipro is my first organization so I am grateful that I got opportunity to work in Wipro. The onboarding process were smooth with no hassle. The Campus of PDC2 is amazing and spacious to walk around. The work life balance is good depending upon the clients we are working with. The ODC are well designed and managed. In my 3 years withWipro, I got chance to work with 2 different banking clients HSBC Core Banking and Charles Schwab....Read More
- Skill development - Good
Dislikes
The process of promotion is bit different, it entirely depends on the manager's nomination and now it has changed to role based. So if different parameters are implemented to provide promotion would be great.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Associate in Hyderabad / Secunderabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
at 1st thee was happy work culture
Dislikes
present the situation is like managers and TL are trying to terminate the tenured employees from company with silly reasons I really suggest the management to look into it
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Project Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company if you are offered a good package while joining. Never expect too much from Hike from promotion and hike cycles. Work life balance depends on the projects, we can take work from home when needed.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No proper hike
- Salary - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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AmbitionBox has 5 Wipro reviews submitted by Wipro employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Wipro is the right company for you. 75% of employees reported the working days... at Wipro as Monday to Friday. Read more- Home >
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