Wipro Senior Customer Support Executive Reviews

Likes

If you are working for ALIGHT DB Domain, then it's tough to work in this technology. This is not the domain you will find in every company, Tools are internals. So no open source tool they are using. Only work on in-house tool. So learning is less for open source category.

Dislikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Awesome working condition, supporting team leaders and colleagues and full work satisfaction. Get promotions by doing hard work ... Job security

Dislikes

Salary is very less even though u get any promotion. But you will get more knowledge if you are okay with less salary It will be best company to learn and gain knowledge

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Well I learned many things gained confidence and skilled myself with several skills with the help of people arround.

Dislikes

Agents are just numbers to them. I was supporting as Lead but till last I was not promoted. No growth opportunities. Cheap level of management. Leads are and ops are the worst.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

Wipro has good training initiatives but lately the quality of the training material and initiatives have dropped down. As a company Wipro should be able to provide Udemy to all it's employee but that is not the case. Wipro will tell you that it will upskill but that is for the sake of the business, demands will make you a labour nothing more. Self training and self growth is a distant reality Promotion only happens when you have good political and diplomatic relations...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Just good for a fresher to get a platform to start their corporate slavery

Dislikes

Poor work culture, bad management at top, non- coperative & arrogant managers, poor salary raise, ling working hours, no skill enhancement

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing much

Dislikes

No work life balance, Salary is low and internal lateral movement without our confirmation and no hike, role is shifted completely what was discussed during joining, Shift timing (Night shift) change what discussed during interview (Day shift) without night shift allowance, during joining said both side transport now after movement only one side transport, role not exactly defined.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing only job security.

Dislikes

Guys if you are a fresher and if going for a interview at wipro better take a day off because they waste your time so much lack of responsibility. Such a big it company uses only 2 laptops for taking assesment. Which will take almost 5 to 6 hours for your turn. The assessment they will take in shl app which available in playstore soeveryone but still they will call you to the ofc to the give the assessment and wait for 6 hours straight. After that if you clear the svar round. In the ops don't know who's that son of glitch voice specialist he just hires experience no matter who fantastic your interview goes you will be rejected just because you lack experience they just call the freshers for torture. Don't ever go for the interview if you are fresher....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

They are not applicable for likes.

Dislikes

We need to take approval for leave from both client and Wipro manager. No promotion. Only one vegetable is available in canteen for all 5 days. No technical maintainance for lifts. Not a single thing in this company make you motivate to work. HR tells you whatever salary we will provide you will have to take at HR round. No negotiation. They don't even offer better salary for critical process.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Being an MNC, there was job security. Work environment and infrastructure is good.

Dislikes

1. Poor growth and very low hike, delayed promotions. 2. No learning due to purely support projects and low quality work 3. Heavy politics and incompetent management 4. Talented educated skilled people are pushed to sideline by mediocre incompetent people 5. Management keep fooling on the matter of onsite opportunities, appraisals are biased. Toxic managers with double standards sell blatant lies whole day and used to fool people. I am very happy that I have left this company and got rid of negative environment. I got decent growth post leaving the company....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

As support system is somewhat okay so you will have job security and sometimes parallel promotions also. But those will not leads to salary hike.

Dislikes

Salary hike is very hopeless and literally no work life balance. You will not get any energetic time for yourself to do any productive things in personal life. Working hours are very horrible and against your body circadian rhythm. You will definitely caught any disease if you work in those outside regular working hours for continuous 1 year. Additionally in some of the projects, work stress will mentally punish you. So overall you have no work life balance. It's better to be jobless instead of making a decision to work with Wipro....Read More

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

many people appreciate working at Wipro for its good work-life balance, strong emphasis on learning and development opportunities, job security, diverse projects, a supportive work culture, and the reputation of being a globally recognized company, making it a good place to start a career, especially for freshers.

Dislikes

Nil

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There are a lot of opportunities to learn and develop new skills. If you are skilled, you can get any position to work on.

Dislikes

Good work only gives more work. No fruitful outcomes. Recognition and valuing people is lacking.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

We can work remotely or near our office location, yet we are still required to travel to another city and work from there. This is the worst thing.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

My Colleagues were good, the immediate team members (Not my Supervisors). Work is like in any other corporate but the work culture is shit, Managers and supervisors are bunch of narcissistic idiots who dont care about any security policies and they want to do everything by bending/ breaking the policies and you should only say Yes. It was a headache with my project supervisor and my manager. Hybrid work mode is good. good work-life balance...Read More

Dislikes

The work culture is shot, Managers and Supervisors are a bunch of narcissistic idiots who doesnt care about any security policies and they want to do everything by bending/ Breaking the rules mentioned in their policies. Can't believe they submitted false evidences during an audit and even got through. Its a headache working for my supervisor and my project managers. Really pathetic office politics....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Worst company

Dislikes

Salary deductions are made a part of the organization that too in a very intelligent way of robbing employees. Unnecessary meetings trainings and useless stuff. I would like to suggest everyone better to look after any other company.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing

Dislikes

No importance of employee feedback. Not at all professional behaviour and know only politics. No salary hike and bad working environment.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.