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Wipro Senior Customer Service Representative Reviews

Updated 22 Dec, 2024
Overall Rating
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3.6/5
based on 15 reviews

Rating distribution

Category Ratings

4.0

Job security

3.5

Work satisfaction

3.4

Work-life balance

3.3

Company culture

3.3

Skill development

2.9

Salary

2.9

Promotions

What employees say about Wipro?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

90% employees reported

Flexible timing

Flexible timing

50% employees reported

No travel

No travel

45% employees reported

Gender based rating

3.9
female

Rated by Women

7 reviews

3.3
male

Rated by Men

8 reviews

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Top Mentions in Wipro Senior Customer Service Representative Reviews
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15 reviews found

Sort by: Popular

Read Wipro Senior Customer Service Representative Reviews based on locations

3.3
 Gurgaon / Gurugram

 (8)

3.3
 Noida

 (4)

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People also ask about Wipro's Senior Customer Service Representatives

Is Wipro a good place to work for Senior Customer Service Representatives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 15 employee reviews, it's clear that most senior customer service representatives have an average experience working at Wipro. Job security holds the highest rating at 4.0, while salary is rated the lowest amongst all factors at 2.9.
Does Wipro pay their Senior Customer Service Representatives well?
According to AmbitionBox reviews, Wipro senior customer service representatives rate their salary and benefits at 2.9 out of 5, based on 15 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Wipro's senior customer service representatives salaries here .
How is the work culture at Wipro for Senior Customer Service Representatives?
Work culture at Wipro for senior customer service representatives is rated 3.3 out of 5 by 15 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Wipro for senior customer service representatives, click here .
How is the job security at Wipro for Senior Customer Service Representatives?
Based on 15 reviews on AmbitionBox, Wipro's senior customer service representatives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Wipro, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

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Wipro Senior Customer Service Representative Salary
based on 110 salaries
₹1.8 L/yr - ₹5 L/yr
At par with the average Senior Customer Service Representative Salary in India
View more details
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