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Engaged Employer

Wipro

Compare

3.7

based on 50.2k Reviews

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Wipro Senior Customer Service Representative Gurgaon / Gurugram Reviews

based on 8 reviews

Updated 22 Dec, 2024

Overall Rating

3.3/5

How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.4

Work Satisfaction

3.3

Skill development

3.2

Company culture

3.2

Work-Life balance

2.7

Salary & Benefits

2.6

Promotions/Appraisal

8 reviews found

Sort by: Popular

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 22 Dec 2024

Likes

I loved the work culture, enviornment and people who are working there. The management was amazing. My managers and colleagues were just amazing and my team was a like a family to me.

Dislikes

There's only thing that can be better in my opinion and that's the salary. They could do better with the pay

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

HR Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 14 Aug 2024

Likes

nothing

Dislikes

Work culture is terrific and alot of politics

What people are saying about Wipro

View All

Hai , I have two offers one from wipro for 19.5 lpa and one from dentsu for 24lpa , i am working right now with Tcs as QA manager for 10.5lpa.. which offer should I select.. kindly give me ur advice

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Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 18 Jun 2024

Likes

Working with the organisation is good

Dislikes

Issues with the promotion and appraisal

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 29 May 2024

Likes

Your job is safe. They do not pull out

Dislikes

The salary is less as compare to market

Work Details

Work policy: Depends on management

Work days: Monday to Friday (Flexible Timings)

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 Oct 2023

Likes

Work culture is very good all senior helps whenever needs. They help and guide you in right direction. Cab facility is good.

Dislikes

Promotion/hike Long notice period Night shifts

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Life Insurance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 28 Sep 2023

Likes

Job security and working here you xan learn many things

Dislikes

No free food

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 25 Feb 2023

Likes

Mulitple Opportunities to grow, year on year promotion but the responsibilities teach us a sense of time management and patience over time.

Dislikes

Political Environment or rather i'd say toxic.You need to be very careful of what you say and where, because eventually everyone would know if even a single person knows your business.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

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Senior Customer Service Representative in Gurgaon / Gurugram

Full Time

Senior Customer service representative Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 21 Aug 2022

Likes

Nothing

Dislikes

There no balance of work and personal matter. People hold personal grudes and act against you

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Wipro reviews submitted by Wipro employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Wipro is the right company for you. 100% of employees reported the working day...Read more