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3.7

based on 47.3k Reviews

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Wipro Customer Care Associate Reviews

based on 14 reviews
Updated 7 Jan, 2024

Overall Rating

4.4/5
How AmbitionBox ratings work?

Category Ratings

4.7

Company culture

4.6

Skill development

4.5

Job Security

4.4

Work-Life balance

4.1

Work Satisfaction

3.3

Promotions/Appraisal

2.9

Salary & Benefits

Top Mentions in Wipro Customer Care Associate Reviews

14 reviews found

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People also ask about Wipro's Customer Care Associates

Is Wipro a good place to work for Customer Care Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 14 employee reviews, it's clear that most customer care associates have a positive experience working at Wipro. Company culture holds the highest rating at 4.7, while salary & benefits is rated the lowest amongst all factors at 2.9. Read reviews about company culture and salary & benefits on AmbitionBox.
Does Wipro pay their Customer Care Associates well?
According to AmbitionBox reviews, Wipro customer care associates rate their salary and benefits at 2.9 out of 5, based on 14 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Wipro's customer care associates salaries here and to read reviews specifically about salary and benefits at Wipro for customer care associates, click here.
How is the work culture at Wipro for Customer Care Associates?
Work culture at Wipro for customer care associates is rated 4.7 out of 5 by 14 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Wipro. To read reviews specifically about work culture at Wipro for customer care associates, click here.
How is the job security at Wipro for Customer Care Associates?
Based on 14 reviews on AmbitionBox, Wipro's customer care associates rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Wipro, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Wipro for customer care associates, click here.

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Gender Based Ratings for Wipro Customer Care Associate

based on 14 reviews
4.9
Rated by 6 Women

Rated 4.9 for Company Culture and 4.9 for Job Security

women
4.1
Rated by 8 Men

Rated 4.6 for Company Culture and 4.5 for Skill Development

men

Working Days for Wipro Customer Care Associate

based on 14 reviews
Rotational Shift
58%
Monday to Friday
42%

Work Timings for Wipro Customer Care Associate

based on 14 reviews
Flexible timing
Strict (4.30pm - 2am)
Strict (9.30pm - 7am)
46%
18%
18%
18% employees reported other strict timings

Shift Timings for Wipro Customer Care Associate

based on 14 reviews
Night shift
Day shift
67%
33%

Business Travel for Wipro Customer Care Associate

based on 14 reviews
No travel
91%
Within city
9%
Wipro Customer Care Associate Salary
based on 21 salaries
₹1.5 L/yr - ₹3.5 L/yr
6% less than the average Customer Care Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
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