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Teleperformance

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based on 27.9k Reviews

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Teleperformance Team Lead Operations Reviews

based on 417 reviews

Updated 17 Jan, 2025

Overall Rating

3.7/5

How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.5

Job Security

3.5

Work-Life balance

3.4

Company culture

3.4

Work Satisfaction

3.2

Promotions/Appraisal

3.1

Salary & Benefits

Top Mentions in Teleperformance Team Lead Operations Reviews

417 reviews found

Sort by: Popular

Team Lead Operations in Kolkata

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 02 Aug 2022

Likes

Overall experience till now is ossam didn't want to left this company anymore here I got everything for what purpose I had joined TP exactly the same I got in revert because in TP if you work hard and give ur best shot you will never back step.

Dislikes

Salary structure to be more effective after any promotion.

Work Details

The job is quite interesting I struggled a bit in the beginning but after giving the performance I got what I deserve.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Kolkata

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 Dec 2024

Likes

Nothing

Dislikes

Most worst management they always provide fake promises no coordination is there between the management and the management don't think we are human they think we are robot who can work 24 hrs without any battery.They also ruined the personal life and professional life both...so be careful before joining teleperformance kolkata for any process, specially Tataplay.

Work Details

Work policy: Some people are permenent work from some are permenent work from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Teleperformance

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Team Lead Operations in Gurgaon / Gurugram (working remotely)

Full Time

·

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Sep 2024

Likes

WFH Opportunities for career growth like IJPs and training programs.

Dislikes

No work life balance (they expect you to work 15hrs straight without extra pay) No reward only reprimand (top management's policy) 0% job security - you would lose your job anytime. Don't even think about appraisal. 😅

Get interview-ready with top interview questions

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Team Lead Operations in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 26 Aug 2024

Likes

Good place to work. Salary & promotion is concern. Other things is really good.

Dislikes

No emergency loan Leave policy good but managers are not allowed to take leave. Shift allowance no. Admin facility l cafeteria not OK.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Ahmedabad

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 17 Jan 2025

Likes

Nothing

Dislikes

Nothing for like in the office ..only listen to clinte

Team Lead Operations in Bangalore / Bengaluru

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 14 Jan 2025

Likes

To enhance job profile, IJP PROCESS GOOD

Dislikes

Salary is less, compared to the roles

Team Lead Operations in Mumbai

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 09 Jan 2025

Likes

Stability

Dislikes

Salary hikes Hr Ijp parameters Policies are too much Tl are neither counted at ground level nor at managerial level

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Team Lead Operations in New Delhi

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 04 Jan 2025

Likes

Job Security, Internal Promotions, Work Culture

Dislikes

Salary, Infrastructure, Systems

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Team Lead Operations in Gurgaon / Gurugram (working remotely)

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 29 Dec 2024

Likes

Wfh only

Dislikes

Management is good

Team Lead Operations in Mumbai

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Dec 2024

Likes

People and work environment

Dislikes

The security system is very Harsh. We are not allowed to take a flask bottle incase we want to drink hot water when we are not well. Also inhaler are not allowed on the floor this needs to change.

Team Lead Operations in Jammu (working remotely)

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 07 Dec 2024

Likes

Nothing to like

Dislikes

Everything work culture etx

Team Lead Operations in Gurgaon / Gurugram

Full Time

·

Back Office Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 27 Nov 2024

Likes

Nothing

Dislikes

There's no fun, no celebration and no employee satisfaction

Team Lead Operations in Agra

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 20 Nov 2024

Likes

Good

Dislikes

Salary and incentives and everything is good and this is a secure job if no one break the policy.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in New Delhi

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Oct 2024

Likes

There's literally nothing to like except for the fact that Girlfriend works here too which is the only thing that makes me wanna step into this place.

Dislikes

Everything!! from management to work culture

Team Lead Operations in Kolkata

Full Time

·

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Sep 2024

Likes

Good work life balance

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Indore

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Sep 2024

Likes

All well

Dislikes

Working well with

Team Lead Operations in Gurgaon / Gurugram (working remotely)

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 26 Sep 2024

Likes

Not sure whether it's always like this but with current process

Dislikes

It's like pressure cooker

Team Lead Operations in Mohali

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 10 Sep 2024

Likes

Environment, policy

Dislikes

Salary hike, food

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Kolkata

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 23 Aug 2024

Likes

Good policies and benefits

Dislikes

Nothing as such

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 17 Aug 2024

Likes

No extension of working hours in my process

Dislikes

No proper communication between higher management and middle management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

People also ask about Teleperformance's Team Lead Operationss

How is Teleperformance to work for?

Teleperformance is rated 3.7 out of 5, based on 417 reviews by employees on AmbitionBox. Teleperformance is known for Skill development which is rated at the top and given a rating of 3.6. However, Salary & Benefits is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Teleperformance?

According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 3.1 out of 5. You can know more about Teleperformance Salaries at AmbitionBox

How is the work culture at Teleperformance?

Work culture is rated 3.4 at Teleperformance by 417 employees. While job security is rated 3.5 and work-life balance is rated 3.5 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.

Is work from home available in Teleperformance?

According to AmbitionBox, 13% Teleperformance employees work from home permanently, 4% work from office 3 days/week (based on 23 AmbitionBox reviews in last 6 months).

Tell us how to improve this page.

Teleperformance Team Lead Operations Reviews by Locations

Teleperformance Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 417 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 47% of emp...Read more

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Teleperformance Team Lead Operations Reviews

Work Policy for Teleperformance Team Lead Operations

i

based on 23 reviews in last 6 months

Work from office

79%

Permanent work from home

13%

Hybrid

8%

3 days/week from office

4%

Other hybrid work policies

4%

Gender Based Ratings for Teleperformance Team Lead Operations

based on 396 reviews

Rated 3.7 for Skill Development and 3.5 for Job Security

Rated 3.6 for Skill Development and 3.5 for Job Security

Working Days for Teleperformance Team Lead Operations

based on 417 reviews

Rotational Shift

47%

Monday to Saturday

29%

Monday to Friday

18%

Other

4%

Alternate Saturday off

2%

Work Timings for Teleperformance Team Lead Operations

based on 417 reviews

Flexible timing

Strict (9am - 6pm)

Strict (10am - 7pm)

57%

6%

4%

33% employees reported other strict timings

Shift Timings for Teleperformance Team Lead Operations

based on 417 reviews

Day shift

Night shift

82%

18%

Business Travel for Teleperformance Team Lead Operations

based on 417 reviews

No travel

72%

Within city

22%

Within country

3%

International travel

2%

Within the city

1%

Teleperformance Team Lead Operations Salary

based on 1.6k salaries

₹1.1 L/yr - ₹7 L/yr

22% less than the average Team Lead Operations Salary in India

View more details

Employee Benefits for Teleperformance Team Lead Operations

Office cab/shuttle

11 total responses

International/On-site exposure

2 total responses

Free meal

2 total responses

Health insurance

17 total responses

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