Teleperformance Customer Service Associate (Csa) Reviews
based on 57 reviews
Updated 14 Dec, 2023
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.2
Skill development
3.2
Company culture
3.0
Job Security
2.9
Work-Life balance
2.8
Work Satisfaction
2.7
Salary & Benefits
2.7
Promotions/Appraisal
Teleperformance is rated
3.5 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.5 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Teleperformance Customer Service Associate (Csa) Reviews
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57 reviews found
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Popular
Customer Service Associate (Csa) in
Lucknow
Full Time
·
Axis Bank Home Loan Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Jun 2022
Likes
I'm working in Axis Bank at Noida on TP pay roll there is very less salary and login time is fixed but logout time is not fixed. Some time Sunday is working day it's happened with us .
Dislikes
There is less salary and late logout
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Gurgaon / Gurugram
Customer Service Associate (Csa) in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 20 Jan 2023
Likes
Collogues
Dislikes
Transportation, cafeteria, management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Gurgaon / Gurugram
Full Time
·
CSA Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 25 Mar 2022
Likes
TP is a Good company. Employee's are too good , friendly environment and Security system is too good..
Dislikes
Personally I don't like this company's because of management system.
On the floor extremely too high pressure on the CSA..
Salary package is not attractive.. very low salary package..
Work Details
Not so good because of high mental pressure on the floor.. and management is not too good ..
Work days: Monday to Saturday
(Strict Timings)
Customer Service Associate (Csa) in
Mohali
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Dec 2021
Likes
Good company for start up but salary is quite less according to the work
Dislikes
For everything they keep on blaming the agents only and salary is quite less according to the work we are doing
Work Details
It's good it's a general shift
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for sharing your feedback! Have a nice day!
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2022
Likes
I was in WFH process. Ontime salary
Dislikes
Less payout
Work Details
Work policy:
2 days off from WFH
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Production Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 25 Dec 2021
Likes
Nothing to say... really pathetic work life
Employer’s Response
Thank you for your review! Have a great day!
Customer Service Associate (Csa) in
Mohali
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 27 Jul 2021
Likes
Nice environment
Dislikes
Support from BHR
Work Details
I just started working here and till now I am satisfied.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Indore
Full Time
·
Amazon Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2020
Likes
TP is the worst company i’ve ever worked with. Upper management don’t even care about the emplyee’s issue. I have some critical issues in my family and i lost one of my family member due to corona and these suckers are calling me office do to the work. I told them all of my situation still they don’t even care about it. These managers are doing WFH and put themselves in the safe zone, what about the agents and lower managers. TP upper management sucks.
To protect themselves they can go up to the extreme and spoil anyone, they are not humans.
Another name of TP is “POLITICS”...Read More
Dislikes
I hate the whole management of “TELEPERFORMANCE”
Work Details
Worst
If you will do etxra for TP, then TP ll ditch you.
Customer Service Associate (Csa) in
Indore
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 15 Apr 2021
Likes
Nothing just pathetic
Dislikes
Lack of job security.
Work Details
Sad
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Banking Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 Apr 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent.
Dislikes
There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Kolkata
Full Time
·
Banking & Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jun 2022
Likes
Very good work culture 🙂
Dislikes
Need to improve the administration.
Work Details
Very good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Vadodara
Full Time
·
SBI banking information Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Dec 2022
Likes
Management and working stop very helping people there,
Dislikes
None
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
Contractual
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Feb 2023
Likes
Nothing to like. There recruiters don't even get in touch.
Dislikes
Started disliking the people's behavior. This company need good staff but they are not hiring any good people, only some arrogant people are handling the work of recruitment. After applying for the same company for the same post to numerous people I did not receive any revert from them and when asked for the issue still no revert. If you people are so busy then why the hell are you seeing msgs on WhatsApp. Don't you know real etiquette to hire someone. Bunch of idiots are hired by teleperformance...Read More
People also ask about Teleperformance's Customer Service Associate (Csa)s
How is Teleperformance to work for?
Teleperformance is rated 3.5 out of 5, based on 57 reviews by employees on AmbitionBox.
Teleperformance is known for Skill development which is rated at the top and given a rating of 3.2. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 2.7 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.2 at Teleperformance by 57 employees. While job security is rated 3.0 and work-life balance is rated 2.9 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.
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Teleperformance Customer Service Associate (Csa) Reviews by Locations