Teleperformance Customer Service Associate (Csa) Reviews

Likes

Supportive team leaders and staff

Dislikes

Work pressure

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

There is nothing to be happy. Only thing is you will get salary on time

Dislikes

Politics and work pressure. Cant balance life while working at TP

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Average in this company

Dislikes

Non security but like better

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Just only shift timing is good flexible job timing otherwise worst experience in my career TL AM QA all are one team apni marzi se break ni lene dete khana ni khane dete bohot jiyada pressor create karte hai agent par team performance par aht kam karo serve lao even jin call ke answer khud team leader aur senior par ni hote usko bhichate agent handle kare na na bole QA bolta Aram se call lo russing ni ho Aram se baat karo Aram se karo to bolte sleeping tone he energetic ni lag rahe energy dikhao call par bhag rahe ho willingness ni ho ye chate kya he agent khud ni pata hota kuch help ke liye bole to koi QA ko bole koi TL ko bolo koi AM ko bolo to Koi HR ko bolo sunta koi ni sab 1 dusre ko send karte rehte hai most importantly tumhara weak off kab achanak se tapak ayega ya cancel ho jayega pata bhi ni accha log out karwa denghe aadhe se jiyada time login bad week off he log out karo information hee ni he system ni milte time par login karne ko 9 hour ki jobe 10 11 12 hour tak jiyada me puri huyee shift customer ki galiya tak agent handle kare TL AM QA ki sune aht servey thik ni to turant warning letter sign karo wo bhi sirf 9300 monthly me daily ke 80 to 100 call me cafeteria not clean everytime sometimes so much cooling sometimes so much hot in floor and cafeteria many times crm I resolve problem IT raising ticket after half or one hour issue solve and agent started again login headphones issue mouse issue to much issue and itna sab karne ke baad bhi 1sec me agent ko bahar kar dete uski na baat suni jayegi na uski side puchna to door also HR not listen agent this is my Agra teleperfomance experience I'm working in tp more than 4month and I will never do unplanned leave or unplanned half no late login no early logout customer given daily ratings on my call everyday and 0'/, garrenty to secure your jobe...Read More

Dislikes

Senior behaviour not good 1 or 2 person only good in HR but they can't help any issues because they work on different departments

Work Details

Not so much good if you need jobe and you do not have jobe so it's ok to work otherwise no because no future growth no jobe security

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Lack of organisational structure. Poor team lead. Worthless management

Dislikes

Work culture.shift timing. Poor ethics

Work Details

Work days: Rotational Shift

Work related travel: This job involves Travel Within City.

Likes

All good but job security bad 🤷‍♂️

Dislikes

No Iam not dislike

Work Details

Good 👍

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Environment is so good some of seniors are supportive, but most of them only show off their destination.

Dislikes

No joob security. Not so supportive manegement. Training time is so less u've to learn on the floor. Even have not sufficient system to work still they are hiring new candidates. No work and personal life balance. Tiny cafeteria. career growth zero unless you're a chatu employee

Work Details

Horrible

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

noting nothing nothing nothing

Dislikes

everything everything everything

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Nothing

Dislikes

Many things many many things

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I would definitely like to share my thoughts for my last organisation , it was great environment and also I was enough lucky to have such supportive teammates , their was a huge cafeteria also every floor we have a small resting place where we can chill out our mind ,occasionally their used to be theme dress code we enjoyed a lot

Dislikes

I genuinely says their are no negative words because i got to know many things I learn many things we must love our work so that we can grow in a organisation

Work Details

The job was really good I was in voice it was my first bpo company where I learn many things I am really thankful , I could understand how to be calm ,patient,love the work

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There's good work enviroment nd teammates are supportive.. Company's policy are good

Dislikes

There is recovery ammount is very high...agent many problems buy TL not understanding his situation after they abscond without reason.....

Work Details

The job is quite interesting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was good time with "Teleperformance" but due to Ramp down I lost my job. They not provide alternate option.

Dislikes

There was nothing wrong. Overall experience was good

Work Details

It was amazing.

Work timings: Strict Timings

Work related travel: This is a desk job.