Tech Mahindra Customer Service Associate (Csa) Reviews
based on 43 reviews
Updated 31 Mar, 2023
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
3.0
Company culture
2.9
Work-Life balance
2.8
Job Security
2.8
Work Satisfaction
2.7
Skill development
2.7
Salary & Benefits
2.5
Promotions/Appraisal
Tech Mahindra is rated
3.1 out of 5 stars on
AmbitionBox, based on 43 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.1 out of 5 stars on
AmbitionBox, based on 43 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tech Mahindra Customer Service Associate (Csa) Reviews
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43 reviews found
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Popular
Customer Service Associate (Csa) in
Bhubaneswar
Full Time
·
Retail Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Jan 2023
Likes
It’s a great place to work
Dislikes
Not some good cafeteria
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Noida
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Oct 2021
Likes
Anvarment team leader and all all management support
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Noida
Full Time
·
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Apr 2021
Likes
Great company
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate (Csa) in
Bhubaneswar
Full Time
·
csa Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 21 Jun 2021
Likes
work surrounding was good
Work Details
pretty good
Work timings: Flexible Timings
Customer Service Associate (Csa) (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Feb 2023
Likes
Techmahindra is great company. They provide salary on time, environment is also good 😊 Thank you techmahindra.
Dislikes
N\A
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 10 Oct 2022
Likes
Its a great organisation, specially for freshers, they have great scopes to learn and develop new skills and knowledge.
Dislikes
Work load is too high, little issues regarding salary and payments, i felt their payments are quite less as compared to the work load, they pay on last working day of the month. Payments are quite irregular i.e. they pay but a certain amount they deduct which they clear in the next months payment.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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Tech Mahindra.
Customer Service Associate (Csa) in
Kolkata
Business Process Outsourcing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Sep 2022
Likes
Nothing! This is below standard from every side.
Dislikes
Terrible work culture, no humanity, higher authorities don't know at least how to dress professionally in office, they follow no professionalism. HRs' are there only for hiring bunch of freshers in a daily basis with no such basic quality. Even the HRs don't know how to talk properly.This is the worst work place for any professional and well educated person.
Customer Service Associate (Csa) (working remotely)
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Feb 2023
Likes
Good culture and environment
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) (working remotely)
CSA Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Aug 2022
Likes
A very worst experience in my lifetime is working with tech Mahindra
No job security
Very rude behaviour towards associate
Without any valid reason they will terminate form the process
No value of our time effort totally bad experience
Dislikes
Tech Mahindra people run inside poltics and they treat so much different from one to another associate rude behaviour
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate (Csa) (working remotely)
Kolkata Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 May 2022
Likes
Only salary credit on time and nothing else to like.
Dislikes
I have never seen such a pathetic management managers sme and trainers on this site. They all care about csat and dsat. They become hypocrites in front of the client. From Am to sme everybody is rude. The am will ask you turn on your camera no matter what u r doing u have to turn your camera on if he calls up the meeting. In front if everyone he will humiliate you if you do not meet your numbers. They will all have partiality towards locals and they will make fun of you in their mother tongue which u wont be able to recognise. They have 0 communication skills they will make u work so hard u will feel u r in a pressure cooker. If you want to spoil your health energy and time for 15k bucks holding more than 2 yrs of experience techm is good for you....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Newtown DLF 2
Full Time
·
Data Quality Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jul 2022
Likes
Getting salary ontime end of the month
Dislikes
HR, operations team and management are most terrible. The higher authorities always treat their employees like a slave's. When you get better opportunities total higher authorities behave like horrible. Never ever getting support form HR end and operations end.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Vishakapatnam
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 Dec 2022
Likes
Good promotional growth
Dislikes
Work pressure
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Hyderabad / Secunderabad
Part Time
·
Treasury & Forex Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Feb 2023
Likes
Decent
Dislikes
Ntg but good ahaha
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Customer Service Associate (Csa) (working remotely)
CSA Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jul 2022
Likes
NOTHING IS GOOD ABOUT THE COMPANY
Dislikes
making fools giving them full time and at the end it is all In TL hands to fire you from job as well as no future security in this hey have no management how to handle there employee
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
noise sector 127
Vodafone Qatar Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Dec 2021
Likes
there is nothing to like..every people play politics and senior management dont have humanity...One of the most 3rd quality poor cheap services and people...every senior guys are flirty and use back bitching about girls...
Dislikes
there are so many things to dislike specially senior and manager level never supportive, always spread bad rumour about you...seniors openly use abuse language infront of everyone....completely flirty culture...If girls dont listen him they start pushing work pressure and start using abuse language...no rspect for girls...everyone trying flirt...
Work Details
completely hell...CEO also not respond the mail...when i share my concern...i dont who gave them awards...they dont deserve even chappal as well..
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate (Csa) in
Hyderabad / Secunderabad
Accounting & Taxation Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 09 May 2022
Likes
Working with good team leaders and good Working place
Dislikes
Timings and holidays
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) (working remotely)
Full Time
·
As a CSA Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jul 2022
Likes
IT is good company
Dislikes
Every thing is completed
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Noida
Email blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Sep 2021
Likes
Nothing , waiting for stipend from two months but did not get any.
Dislikes
Everything.
Their sme ,tl think that they are the owner of company,always want to get defame for the colleagues work under them , mostly I want to say that everyperson working with this company is fed up ,only they are working as their is no jobs in market and , earning is survival.
Badest experience
Freshers don't go , you will love within one month , but after they will treat you like slave.
Work Details
Worst
Work timings: Strict Timings
Customer Service Associate (Csa) in
Visakhapatnam
Maddipalem Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 23 May 2022
Likes
Good
Dislikes
Chat process heavy work
Work Details
Good life
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Tech Mahindra's Customer Service Associate (Csa)s
Is Tech Mahindra a good place to work for Customer Service Associate (Csa)s?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 43 employee reviews, it's clear that most customer service associate (csa)s have an average experience working at Tech Mahindra. Company culture holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about company culture and career growth on AmbitionBox.
Does Tech Mahindra pay their Customer Service Associate (Csa)s well?
According to AmbitionBox reviews, Tech Mahindra customer service associate (csa)s rate their salary and benefits at 2.7 out of 5, based on 43 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra's customer service associate (csa)s salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer service associate (csa)s, click here.
How is the work culture at Tech Mahindra for Customer Service Associate (Csa)s?
Work culture at Tech Mahindra for customer service associate (csa)s is rated 3.0 out of 5 by 43 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for customer service associate (csa)s, click here.
How is the job security at Tech Mahindra for Customer Service Associate (Csa)s?
Based on 43 reviews on AmbitionBox, Tech Mahindra's customer service associate (csa)s rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra. To read reviews about job security at Tech Mahindra for customer service associate (csa)s, click here.
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