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3.6

based on 33.6k Reviews

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Tech Mahindra Customer Service Associate (Csa) Reviews

based on 43 reviews
Updated 31 Mar, 2023

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.0

Company culture

2.9

Work-Life balance

2.8

Job Security

2.8

Work Satisfaction

2.7

Skill development

2.7

Salary & Benefits

2.5

Promotions/Appraisal

Top Mentions in Tech Mahindra Customer Service Associate (Csa) Reviews

43 reviews found

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People also ask about Tech Mahindra's Customer Service Associate (Csa)s

Is Tech Mahindra a good place to work for Customer Service Associate (Csa)s?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 43 employee reviews, it's clear that most customer service associate (csa)s have an average experience working at Tech Mahindra. Company culture holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about company culture and career growth on AmbitionBox.
Does Tech Mahindra pay their Customer Service Associate (Csa)s well?
According to AmbitionBox reviews, Tech Mahindra customer service associate (csa)s rate their salary and benefits at 2.7 out of 5, based on 43 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra's customer service associate (csa)s salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for customer service associate (csa)s, click here.
How is the work culture at Tech Mahindra for Customer Service Associate (Csa)s?
Work culture at Tech Mahindra for customer service associate (csa)s is rated 3.0 out of 5 by 43 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for customer service associate (csa)s, click here.
How is the job security at Tech Mahindra for Customer Service Associate (Csa)s?
Based on 43 reviews on AmbitionBox, Tech Mahindra's customer service associate (csa)s rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Tech Mahindra. To read reviews about job security at Tech Mahindra for customer service associate (csa)s, click here.

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Gender Based Ratings for Tech Mahindra Customer Service Associate (Csa)

based on 39 reviews
3.4
Rated by 11 Women

Rated 3.7 for Company Culture and 3.3 for Job Security

women
3.1
Rated by 28 Men

Rated 2.8 for Work-Life Balance and 2.7 for Company Culture

men

Working Days for Tech Mahindra Customer Service Associate (Csa)

based on 43 reviews
Rotational Shift
63%
Monday to Saturday
17%
Other
11%
Monday to Friday
9%

Work Timings for Tech Mahindra Customer Service Associate (Csa)

based on 43 reviews
Flexible timing
Strict (9.30pm - 6.30pm)
Strict (10pm - 7am)
38%
4%
4%
54% employees reported other strict timings

Shift Timings for Tech Mahindra Customer Service Associate (Csa)

based on 43 reviews
Day shift
Night shift
87%
13%

Business Travel for Tech Mahindra Customer Service Associate (Csa)

based on 43 reviews
No travel
64%
Within city
26%
Within country
10%
Tech Mahindra Customer Service Associate (Csa) Salary
based on 17 salaries
₹1.5 L/yr - ₹2.4 L/yr
13% less than the average Customer Service Associate (Csa) Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
1 total response
meal
Cafeteria
6 total responses
softskill
Job/Soft skill training
5 total responses
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