Teleperformance Customer Service Associate (Csa) Reviews
based on 57 reviews
Updated 14 Dec, 2023
Overall Rating
3.5/5
How AmbitionBox ratings work?
Category Ratings
3.2
Company culture
3.2
Skill development
2.9
Job security
2.9
Work-life balance
2.8
Work satisfaction
2.7
Salary
2.7
Promotions
Teleperformance is rated
3.5 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
3.5 out of 5 stars on
AmbitionBox, based on 57 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Teleperformance Customer Service Associate (Csa) Reviews
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57 reviews found
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Popular
Customer Service Associate (Csa) in
Bangalore / Bengaluru
Inbound Process Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 11 Apr 2021
Likes
In Teleperformance there security is good maintained
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
There I absorb one thing any agent got ZTP mean they have atleast once chanse but they will dairectly abscond them
Work Details
The job is good. And I learn everyon job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Associate (Csa) in
Gurgaon / Gurugram
Card sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Jun 2020
Likes
Tp is like double tone persons before joining they say it’s ur family feel comfortable and in the training period they behave like dog and all that no manners environment is so cheap no supportive at all
Dislikes
I never like tp fake promises fake people over there
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
I hate tp
Work days: Rotational Shift
(Strict Timings)
Customer Service Associate (Csa) in
Jaipur
Data center Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Sep 2019
Likes
Yes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Csa
Work days: Monday to Friday
(Flexible Timings)
Customer Service Associate (Csa) in
Mohali
Reliane jio Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 05 Oct 2020
Likes
bad experience.
Dislikes
There was no job security.They are cutting down their cost & also hiring new employees lower salary package.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Bad
Customer Service Associate (Csa)
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 Jan 2019
Likes
Good to work
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
I work in Coca-Cola process
Work days: Monday to Saturday
(Strict Timings)
Customer Service Associate (Csa)
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 26 May 2018
Likes
Work environment
Dislikes
Job security
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor
Work Details
Hectic
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate (Csa) in
Gurgaon / Gurugram
Retention Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 27 Aug 2018
Dislikes
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Overall Rating
Customer Service Associate (Csa) in
Bangalore Rural
Full Time
·
Non Voice Department
4.0
posted on 14 Dec 2023
Overall Rating
Customer Service Associate (Csa) in
Gurgaon / Gurugram
People also ask about Teleperformance's Customer Service Associate (Csa)s
Is Teleperformance a good place to work for Customer Service Associate (Csa)s?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 57 employee reviews, it's clear that most customer service associate (csa)s have an average experience working at Teleperformance. Company culture holds the highest rating at 3.2, while salary is rated the lowest amongst all factors at 2.7. Read reviews about company culture and salary on AmbitionBox.
Does Teleperformance pay their Customer Service Associate (Csa)s well?
According to AmbitionBox reviews, Teleperformance customer service associate (csa)s rate their salary and benefits at 2.7 out of 5, based on 57 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance's customer service associate (csa)s salaries here and to read reviews specifically about salary and benefits at Teleperformance for customer service associate (csa)s, click here.
How is the work culture at Teleperformance for Customer Service Associate (Csa)s?
Work culture at Teleperformance for customer service associate (csa)s is rated 3.2 out of 5 by 57 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Teleperformance for customer service associate (csa)s, click here.
How is the job security at Teleperformance for Customer Service Associate (Csa)s?
Based on 57 reviews on AmbitionBox, Teleperformance's customer service associate (csa)s rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Teleperformance. To read reviews about job security at Teleperformance for customer service associate (csa)s, click here.
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