Teleperformance Call Center Associate Reviews

Likes

HR management is good but recruited is bribing

Dislikes

Politics is going on from AM level (Grade 3) to Sr. Manager (Grade 6), very cheap politics is going on floor. Job is not secured as if you will put your points i. Front of AM then he will make your life hell on floor and try to break your strength with political play role.

Work Details

Work timings: Flexible Timings

Likes

We could take our week off according to our preference.

Dislikes

To get a promotion, you have to flatter the manager, and for someone who actually does the work, getting a promotion is quite difficult.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The job security is good.

Dislikes

The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.

Likes

Pathetic work culture in TP, no support from HR end all are just 12th pass hired HR they don’t even know how to behave with the people with employees they guys behaving like we are owner of the company. I will never suggest to anyone to join TP.

Dislikes

Worst organisation worst Human Resources hired pathetic work culture. Toxic HR.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

They told us while hiring that we would be permanent employee but gave us notice period without even listening to us as soon as the client decided to not work with the company even though the team performed very well. The thing is they are not listening anything the employees ask if them and we saying it's not in our hands.

Likes

NA

Dislikes

No one helped when i raised mental harassment because of the director and wanted to leave the company on spot. Infact i was asked to pay and then leave but when i am not mentally ok to work how can work their and the director who mentally harassed always kept asking me to put down my papers and he will waive off notice period but this never happend

Work Details

Work related travel: This is a desk job.

Likes

No likes

Dislikes

The work culture is bad and specifically abt ijp rolled out they give to people they know who is working there for many years and no appraisal and salary is very less for all the roles that’s there . Hr over there is a problem creator and it is not employee centric at all. Not good environment to work. A very dirty place to work

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Teleperformance is well known company and I was happy to work in the company. My maximum experience was fantastic with TP.

Dislikes

I dislike the management of Teleperformance. Their is no any management for employee care. HR and EC department are not able to take any decisions in favor of employees. All the department are dependent on higher managers, who are doing partiality and favourtism with the employees according to their religion. After giving of 6 years of loyalty and stability to the company, I'm facing issue of racism, disrespect, managers showing down to sikh religion and comments on character. They always want to go on trips with female employees, but after denying them they doing all the things which impacted on professional life. There was not any plan to leave the company but managers giving lots of mental stress everyday by saying alots of inappropriate and unprofessional words. So at the end I'm forced by them to resign. Their is no any right to speak about these issue, because their is no rule against the management. Also they are not paying for overtime what employees did as per business requirements, which is totally against the labor law. Now they are creating problems in full & final settlement. I just want fair decisions on all of the above and want to clear my overtime and final settlement along with experience letter....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

They terminate the employees without any reason..when u ask for resignation letter,they will ask to pay Rs2000..as they have terminated u during the probation period..fake and worst company.. their motto is hire and fire

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

At Teleperformance they credit salary on time ie on the last day of the month. The trainers are good.

Dislikes

Salary is less, No proper management, There is no Work- life balance. The TL's are behaving like having they are the owners of the company. No promotion opportunity for the right candidate there is always favorism for the candidate who licks managers shoes only they get promotion. I would not suggest anyone to join this company.

Work Details

Work policy: All 6 days are working from office only.

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Salary is on time. Everything is very systematic.

Dislikes

There is no job security. There is a Manager in Teleperformance Kolkata whose name is Atindra Nath Chaterjee. He always want to Terminate employees for Personal Benifits. Teleperformance Management should terminate this kind of Manager.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Every thik and they are running scame in goregaon branch at client location which is Aisan paints office Asian paints is payment 30k for under graduate and 35k for graduate but are only given 15k to 17k salary and there is 130 per for overtime mentioned in agreement between asian paints and Teleferformance but the are not giving overtime

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary credit time was fixed and good.

Dislikes

It was very horrible cause the work culture is very very bad . There are some Team leader who does not know how to handle the team and how to manage , they raise personal issues and give feedback.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Their is no target and work pressure

Dislikes

1. Worst floor decorum 2. Their is no proper communication system to escalate to the higher level management and communicate to the team leaders. 3. Transport team not responding properly. 4. scheduled breaks system. 5. unwanted security checkups near staircase. 6. Canteen foods are not healthy. 7. securities are rood and not friendly. 8. No safety for the things which we are carry to the office....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing at all.

Dislikes

Very bed experiance poor igostic management treat lower post people very badly not get respect at all policies or made to modify as per their requirement daily made new rules on sack of police bed cafeteria bed TLs, managers, BHRs. Faced mentally harrasment on work place from TL Sanghvi Power, Chetan Charma.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Ambiance, floor was neat & clean also well secured both men & women

Dislikes

Going for an lift it will be very late for our duty time, because very crowded at the time employees come to office. Main thing is salary is very very low compared to other company.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.