Teleperformance Technical Customer Service Associate Reviews

Likes

I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.

Dislikes

The fact that the promotions here are do not match the package they offer. other than that everything is fine.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

You'll get salary on time You will be fluent in English Work from home but they always scare you for WFO and give threat for job loss.

Dislikes

Work culture is hell. No skill development. MNC is just for name. Paid CAB and worst food facility Management is hell Even seniors and Supervisor don't know about the process.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

There are so many ways to earn incentive per month.

Dislikes

Job security is not meeting as per the expectations. They can terminate you even in the middle of training after giving you offer letter.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

No equality in employees from management who is closer to management will get benefits and who is working with dedication and not closer to management will not get appraisal promotions etc.

Dislikes

Upper line

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only like is job security and nothing that much good.

Dislikes

Work culture and salary increment is really poor and also rotational shift in it department is really bad.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good company to join as a fresher, learn how to work and move on.

Dislikes

No any work related training for new joiners, no any updates regarding changes in organization,So much politics, can't take leave when you need them, sometime had to work overtime if you are not coming from office cab, without getting extra paid.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Overall scope for growth and career advancement

Dislikes

Manupulative nature of some bosses at ley level creates deadlock but overall organizational environment allows for involving management to mitigate those deadlocks are really handy inresolving the problems really comes handy

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

This organization is good for initial work but for long term it it terrible job. I am also leaving tgis organization due to in proper work schedule and life balance.

Dislikes

In proper work culture and partial

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Bekaar company he teleperformance ke team leaders ko khud kuch nahi ata he proper training bhi nahi provide ki jaati he company me i have proof where company team leaders not provide training

Dislikes

Teleperformance training worst team leaders worst in teleperformance

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

I am very disappointed from the company

Dislikes

Hi! I am worked at Teleperformance Kolkata , they said that they will provide the experience letter from the company with in 45 days and the salary also but they did not given any thing and the (BHR SOUMITRA , BHR SHAKIL ) both they said that they will but still I did not get anything from there side and i had been completed 6 months over there , few days ago they wanted the amount from me 9,000/- from me for the experience letter and the salary of 2 months ....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Pathetic company, your work life balance sucks. There is no help from the Superiors.. Managers act like they are God's of the company and now this is their own company . Nobody follow rules but if something happens HR will first question the rules... Don't join this company like me and regret later but wait for sometime find a true company which values their employees...

Dislikes

Pathetic organization

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is nothing to like in TP

Dislikes

I have worst experience with Tp , there is no job security. The management is worst , they dont know how to run a process smoothly and later on management ended up blaming lower level workers agents .

Likes

None

Dislikes

If you are there at this point in time then it's the lowest time of your life. They say work from home but there is no proper support and if something happens it's on you. Worst management. 0 work life balance.Be aware of everyone in the management and hr puja kundu is the worst.

Likes

You'll get to learn a lot about improving processes and using new technology .

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The only thing which was positive in this company was my Team Leader. He was really helpful and rather than that I will call this place rotten to core.

Dislikes

Everything. This company will destroy your work life balance, they do not have any sick leave if an employee is feeling unwell they will force you to work for them. You literally have to beg for your half day or leave. And if you are not close to the AM (Assistant manager) or to OM ( Operation manager ) you are not getting anything.The process I was working for was amazon domestic special LOB queue. The most shouting manager was Sneha Pandey, she is like a 🦎 cold blooded women and her right hand Tania Gorai who is a red witch. They will make sure that you are not happy. Even if they get to know that you are happy in your job life they will definately take initiative to destroy that attitude of yours. After these two frogs, there are 🍑lickers all around them who will satisfy them in any manner. Another TL is Ravi Shankar Singh, this dude is the defination of egoistic bulldog. He behaves with his employees like servant. If you take morning shift he will not let you even eat your breakfast and try his absolute best to kill you in hunger. On the other hand he loves to make foods for our beloved lady lizard (Sneha Pandey). If tou don't want to destroy your career/health/ mental health/ethics don't come around. And trust me they don't even know how to work in company. I want amazon.in to take a look into this office which is located in kolkata sector 5 godrej waterside. Because they lie to their clients so often. That's all....Read More

Likes

Ontime salary, emergency preference from your TL, premium working station, helpful colleagues.

Dislikes

The company has lot of policies for it's client but when it comes to their employees they bare care about them, everytime we hear this candidate got ZTP this candidate got terminated. Clients and the organization itself do not care as they know very well if one employee leaves automatically someone else will automatically com in his/her place as there are thousands of employees working for this company. There is pressure regarding the performance as well....Read More

Work Details

Work related travel: This is a desk job.