AmbitionBox
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Teleperformance
based on 29.9k Reviews
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Full Time
Business Intelligence & Analytics Department
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It was pathetic working with TP. It is totally a men dominating world.
Work culture is poor. I’m having critical health issues even though the management didn’t support me wherein I was a good performer among team. Politics work there. I raised my concern to all my hierarchy even though my concern was not considered. Will never suggest any female to work there
Work days: Monday to Friday (Strict Timings)
Full Time
Voice / Blended Department
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Excellent
Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable
Work policy: In Urgent situation
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
What people are saying about Teleperformance
Full Time
Voice / Blended Department
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Nothing
They terminate the employees without any reason..when u ask for resignation letter,they will ask to pay Rs2000..as they have terminated u during the probation period..fake and worst company.. their motto is hire and fire
Work days: Rotational Shift (Flexible Timings)
Full Time
Voice / Blended Department
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Salary is on time. Everything is very systematic.
There is no job security. There is a Manager in Teleperformance Kolkata whose name is Atindra Nath Chaterjee. He always want to Terminate employees for Personal Benifits. Teleperformance Management should terminate this kind of Manager.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Nothing
All .the company hr recruitment team doesn't tell about mediclaim deduction in papers. After joining only you come to know about this which they inform in induction. So no transparency from hr recruitment team.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Meaningful feedback leads to trusting relationship, stronger teams, and a sense of psychological safety at work - all of which makes for a more humane company culture.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Salary comes on time. Mostly We get leaves as per the requirement.
Trainer (Janvi Parmar) of CIBIL process is not professional. She plays love games with her Trainees. She mix personal and work life together. She does partiality while giving leaves to trainees.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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I don't like anything, they are asking negative amount of 12,600 for rehiring . so i dropped joining there. They told am x employee of TP but i worked only 2 days, 3rd day to attend funeral they not gave leave...they told to join after 3 month if i take leave..so i left organization .again i gave interview they are asking 12,600 rs
Culture
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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I like nothing about TP its a places with Officials having a mentality to abuse and misuse there hierachy. A PLACE FULL OF POLITICS if you raise a ticket against anyone due to there bad behaviour the whole floor will make you pay for it even the hr who should help also will threaten to remove the ticket
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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i dont know why people post negative reviews about tp ,its just like another company ,work pressure is everywhere , i found everything was up to the mark except the shift timings , i did not find anything wrong ,
shift timings behavior of supervisor or trainers are not professional
Work days: Rotational Shift (Flexible Timings)
Full Time
Finance Department
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While you might need to spend extra time outside of work to learn new skills, the company has solid policies, good growth opportunities , and job security , even if the pay is average.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Quality Assurance and Testing Department
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Job security is always there if you have completed basic training and moved to Ops team there will not be any such problems. Promotions are fare. If you have your targets met and a good behavior with all you can definitely get help. Work life balance are good.
Salaries are not justified. Hr & Ec team might not be in your favor all times If a scenario gets escalated you can expect the closure as an action
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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At Teleperformance they credit salary on time ie on the last day of the month. The trainers are good.
Salary is less, No proper management, There is no Work- life balance. The TL's are behaving like having they are the owners of the company. No promotion opportunity for the right candidate there is always favorism for the candidate who licks managers shoes only they get promotion. I would not suggest anyone to join this company.
Work policy: All 6 days are working from office only.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Nothing
Every thik and they are running scame in goregaon branch at client location which is Aisan paints office Asian paints is payment 30k for under graduate and 35k for graduate but are only given 15k to 17k salary and there is 130 per for overtime mentioned in agreement between asian paints and Teleferformance but the are not giving overtime
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Salary credit time was fixed and good.
It was very horrible cause the work culture is very very bad . There are some Team leader who does not know how to handle the team and how to manage , they raise personal issues and give feedback.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Their is no target and work pressure
1. Worst floor decorum 2. Their is no proper communication system to escalate to the higher level management and communicate to the team leaders. 3. Transport team not responding properly. 4. scheduled breaks system. 5. unwanted security checkups near staircase. 6. Canteen foods are not healthy. 7. securities are rood and not friendly. 8. No safety for the things which we are carry to the office....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Medical Billing Department
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Nothing at all.
Very bed experiance poor igostic management treat lower post people very badly not get respect at all policies or made to modify as per their requirement daily made new rules on sack of police bed cafeteria bed TLs, managers, BHRs. Faced mentally harrasment on work place from TL Sanghvi Power, Chetan Charma.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Ambiance, floor was neat & clean also well secured both men & women
Going for an lift it will be very late for our duty time, because very crowded at the time employees come to office. Main thing is salary is very very low compared to other company.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Administration Department
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Job security is there good salary
The management is not good if a person like me get a chance to manage a process like I adobe in teleperformance I think I'll handle better because the managers they are not focusing on agents and their work they are busy in their internal politics and because of that it impact for I can say hammer the all over process
Full Time
Operations Department
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Nothing is good say about TP there is no Likes about this company which I've faced.
Work Life Balance Promotions Salary Company Culture Job Security Work Satisfaction
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Operations Support Department
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As a company it is good but office environment and management was completely 0. And also it's depends on the process as well in which process your as working for.we do agree in every sector politics happened but in TP About this I have no words to write... For freshers it is good but the people who are working they are making company bad ...
Full Time
Operations Support Department
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I like all the Teleperformance environment. A very good place for a fresher employee.
I don't like Teleperformance support staff because they don't want anyone to get promoted and never help. I was selected for a Team Leader role after one year and completed my training along with 10 other experts. However, I waited for six months, but they never provided me with the Team Leader documents
Work policy: other
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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