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Teleperformance
based on 30k Reviews
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Insights from employee reviews on AmbitionBox
40% employees reported
83% employees reported
50% employees reported
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Full Time
Operations Support Department
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Nothing to like
Worst office - politics, partiality even HR are not there for employee concern, they want us to be like Robots
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
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NA
Work culture. Lack of motivations.
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
What people are saying about Teleperformance
Full Time
Business Process Quality Department
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This is a great place to work. I am with TP since last 5 years. Very good office atmosphere and culture. The growth opportunity is also great
NA
Great
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your review. Thank you!
Full Time
Business Process Quality Department
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NA
NA
I am really glad to be a part of teleperformance. I am working since last 4 years and it is really good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Operations Department
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Management
Salary
Nice
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality & Training Department
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Great Place To Work
Have to introduce more Internal / External Certifications for Quality
Good Environment
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Meaningful feedback leads to trusting relationship, stronger teams, and a sense of psychological safety at work - all of which makes for a more humane company culture.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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I don't like anything, they are asking negative amount of 12,600 for rehiring . so i dropped joining there. They told am x employee of TP but i worked only 2 days, 3rd day to attend funeral they not gave leave...they told to join after 3 month if i take leave..so i left organization .again i gave interview they are asking 12,600 rs
Culture
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
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Job security is always there if you have completed basic training and moved to Ops team there will not be any such problems. Promotions are fare. If you have your targets met and a good behavior with all you can definitely get help. Work life balance are good.
Salaries are not justified. Hr & Ec team might not be in your favor all times If a scenario gets escalated you can expect the closure as an action
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Process Quality Department
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Worst salary hikes.....people working on the same grade has 75% salary difference....freakin how can a guy or girl working the same hours same role same grade same work 75% more than me and the management is ok with it bizzare
Work days: Alternate Saturday off (Strict Timings)
Full Time
Business Process Quality Department
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Na
No job security every time I have been asked to leave due some or the other reason. Salary hike is not worth. Promotion is already decided internally and then only ijp is released. Poor management. I was hired for permanent WFH and now I have been asked to resign because I can't relocate due to BTO.
Full Time
Quality Assurance and Testing Department
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Teleperformance stands out for its focus on employees . They truly priorities our growth through health benefits, learning options, and career advancement .
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Full Time
General Insurance Department
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Nothing is good about the company
Work life balance is very bad employees are made to work from 1PM to next day morning 8AM. Very bad office politics My husband is suffering from various health issues Weekends are also working overall 24 hours if employee works still work load is very high Managers keep bullying people working under them Very bad culture
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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There is growth in a very short time.
Salary, shifts, work life balance nothing is provided as promised and they say they are employee centric company but whenever you raise any queries the HRs don't even bother to check the problems you are facing they just say their signature statement 'as per policy'.
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Teleperformance is such a good company but not Kolkata site.
Kolkata centre is worst centre of TP. Specially quality domain is full of favouritism and oiling buttering domain. If you can't do as@ licking of your manager then even if you are good performer you would never get appreciated and promotion. To get the promotion you have to do Daaru Party with your senior, you must be a GIRL if youare not good in licking. That girl also should be comfortable in all scenarios if she want to get promotion. For promotion they only choose their fav person and even he or she is not able to say anything during interview then also they would be selected only. If not then that IJP would be cancel and fresh IJP would be roll out for them only. There are plenty of mis-management that even if I write whole day then also time would be less....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Airline Services Department
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The HR of teleperformance thane is pretty helpfull and the facilities
Company itself is so unstable who's back to back laying of people after their joining of just an month by saying company business issues Hopper travel process in teleperformance is one of the worst process I've seen in my career
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Nothing
They terminate the employees without any reason..when u ask for resignation letter,they will ask to pay Rs2000..as they have terminated u during the probation period..fake and worst company.. their motto is hire and fire
Work days: Rotational Shift (Flexible Timings)
Full Time
Voice / Blended Department
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At Teleperformance they credit salary on time ie on the last day of the month. The trainers are good.
Salary is less, No proper management, There is no Work- life balance. The TL's are behaving like having they are the owners of the company. No promotion opportunity for the right candidate there is always favorism for the candidate who licks managers shoes only they get promotion. I would not suggest anyone to join this company.
Work policy: All 6 days are working from office only.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Voice / Blended Department
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Salary is on time. Everything is very systematic.
There is no job security. There is a Manager in Teleperformance Kolkata whose name is Atindra Nath Chaterjee. He always want to Terminate employees for Personal Benifits. Teleperformance Management should terminate this kind of Manager.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Nothing
Every thik and they are running scame in goregaon branch at client location which is Aisan paints office Asian paints is payment 30k for under graduate and 35k for graduate but are only given 15k to 17k salary and there is 130 per for overtime mentioned in agreement between asian paints and Teleferformance but the are not giving overtime
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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Salary credit time was fixed and good.
It was very horrible cause the work culture is very very bad . There are some Team leader who does not know how to handle the team and how to manage , they raise personal issues and give feedback.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Their is no target and work pressure
1. Worst floor decorum 2. Their is no proper communication system to escalate to the higher level management and communicate to the team leaders. 3. Transport team not responding properly. 4. scheduled breaks system. 5. unwanted security checkups near staircase. 6. Canteen foods are not healthy. 7. securities are rood and not friendly. 8. No safety for the things which we are carry to the office....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Medical Billing Department
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Nothing at all.
Very bed experiance poor igostic management treat lower post people very badly not get respect at all policies or made to modify as per their requirement daily made new rules on sack of police bed cafeteria bed TLs, managers, BHRs. Faced mentally harrasment on work place from TL Sanghvi Power, Chetan Charma.
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Ambiance, floor was neat & clean also well secured both men & women
Going for an lift it will be very late for our duty time, because very crowded at the time employees come to office. Main thing is salary is very very low compared to other company.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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Nothing
All .the company hr recruitment team doesn't tell about mediclaim deduction in papers. After joining only you come to know about this which they inform in induction. So no transparency from hr recruitment team.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Administration Department
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Job security is there good salary
The management is not good if a person like me get a chance to manage a process like I adobe in teleperformance I think I'll handle better because the managers they are not focusing on agents and their work they are busy in their internal politics and because of that it impact for I can say hammer the all over process
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AmbitionBox has 6 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 40% of emplo...yees reported the working days at Teleperformance as Monday to Saturday. 83% employees reported the work timings at Teleperformance as Flexible timing. Read moreConcentrix Corporation
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