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Teleperformance
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Filter reviews by Teleperformance Project Lead Reviews
Overall Rating
based on 22
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
100% employees reported
Monday to Friday
86% employees reported
Flexible timing
41% employees reported
Within city
90% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
18 reviews
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a deputy manager
6d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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People also ask about Teleperformance's Project Leads
Is Teleperformance a good place to work for Project Leads?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 5.0 out of 5 from over 22 employee reviews, it's clear that most project leads have a positive experience working at Teleperformance.
Company culture holds the highest rating at 5.0, while company culture is rated the lowest amongst all factors at 5.0.
Does Teleperformance pay their Project Leads well?
According to AmbitionBox reviews, Teleperformance project leads rate their salary and benefits at 5.0 out of 5, based on 22 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Teleperformance is generally seen as a place that values and rewards its workforce fairly. You can know more about Teleperformance's project leads salaries
here
How is the work culture at Teleperformance for Project Leads?
Work culture at Teleperformance for project leads is rated 5.0 out of 5 by 22 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Teleperformance.
How is the job security at Teleperformance for Project Leads?
Based on 22 reviews on AmbitionBox, Teleperformance's project leads rate job security at 5.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Teleperformance, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
Is work from home available to Project Leads at Teleperformance?
According to 14 AmbitionBox reviews, Teleperformance does not currently offer any work-from-home options to project leads. All employees work from the office, reflecting a fully on-site work arrangement.
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