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Filter reviews by Teleperformance Operations Manager Gurgaon / Gurugram Reviews
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Monday to Friday
80% employees reported
Flexible timing
100% employees reported
No travel
100% employees reported
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Rated by Women
1 reviews
Rated by Men
7 reviews
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a deputy manager
5d
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
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Teleperformance Operations Manager Reviews by Locations
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Teleperformance Gurgaon / Gurugram Reviews by Designations
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Teleperformance Operations Manager
Salaries in Gurgaon / Gurugram
based on 45 salaries
₹7
L/yr - ₹15.8
L/yr
5%
less
than the average Operations Manager Salary in India
View more details
Office cab/shuttle
1 total
response
Free meal
1 total
response
Health insurance
1 total
response
Office gym
1 total
response
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