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Teleperformance
based on 29.6k Reviews
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Insights from employee reviews on AmbitionBox
60% employees reported
80% employees reported
100% employees reported
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2 reviews
3 reviews
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Full Time
Back Office Department
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Teleperformance is a good organization to work for .
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Administration Department
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Very friendly and encouraging and a great team to back you up under all circumstance .
Nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Work culture and environment is good. I learned many things from here and I am also suggesting to everyone to work here. Good place to join for the long term.
No any downside for a job in TP
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Human Resources Department
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Nothing i liked
Everything is pathetic
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Voice / Blended Department
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Very bad
No scqurity
Good
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Rebel doc Department
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If you're looking for a "like the CRM company," the most widely recognized and considered top-tier CRM company is Salesforce. It's often considered the leading CRM platform, offering a comprehensive suite of features for managing customer relationships across sales, marketing, and service.
People often dislike CRM companies because their systems can be overly complex, time-consuming to use, require excessive data entry, lack intuitive design, don't integrate well with other tools, and can feel like a micromanagement tool, taking away from valuable time spent directly with customers; essentially, making salespeople feel like they are "serving the CRM" instead of the CRM serving them to improve sales....Read More
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
DBA / Data warehousing Department
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Full ac almost 16° celcius. Employee shivers in cold but as manger wants no one can complaint about it.
Recently got promoted as MIS executive (tried for almost 5 years, and after getting promotion got to know that my manager was playing favourites and that's the reason I failed in 16 test). But no proper handover of role, TL, AM, Manager don't have any idea about what is going on in department. Executive who are giving handover mentally harassing, they just want to create unnecessary problems by making simple process complex. They want freshers know everything about the process within no time....Read More
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
General Insurance Department
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Nothing is good about the company
Work life balance is very bad employees are made to work from 1PM to next day morning 8AM. Very bad office politics My husband is suffering from various health issues Weekends are also working overall 24 hours if employee works still work load is very high Managers keep bullying people working under them Very bad culture
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Service Delivery Department
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Very unethical work environment, No job security, Hostile environment, Unethical leadership, Hire and fire, Zero learning opportunities and do criticise employee.
Strongly recommend you Do not join teleperformance
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Apart from salary, incentives, promotion hikes, appraisals and employee benefits everything is good. The only reason to leave TP is that PROMOTION HIKE is 10 % and yearly appraisal is 500 rupees max
Hiring is not good. TP hires anyone and everyone. For agent level all you need to do is plead and state you belong from a weak economic section of the society and you will get selected. Management is poor in terms of tasks getting done.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Accounting & Taxation Department
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The job is very interesting and the team is very supportive . I never thought I would actually do well because I had to unlearn many things and adapt to new learnings but I had a lot of support from my trainers and leaders .
Nothing
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Accounting & Taxation Department
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I feel very satisfied working here . Teleperformance was my first organization after graduation and the transition was very smooth since they make every efforts to satisfy employees.
Good
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Full Time
Front Office & Guest Services Department
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"Teleperformance distinguishes itself through its strong sense of community and belonging . The company values teamwork and collaboration , creating a supportive environment where employees can thrive ."
I Have no dislikes in TP.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Accounting & Taxation Department
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they organize health camps. Regular doctor visits arranged .
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Finance Department
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Overtime pay is also fair. HR team responds quickly to our queries.
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Marketing Department
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Nothing to like in this old school impractical setup.
The promoted environment and style of working is stifling with egoistic leaders who dominate over HR. Leaders go to the extent of manufacturing artefacts, in the name of policy adherence to victimize employees. It's actually a corporate nightmare.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Finance Department
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While you might need to spend extra time outside of work to learn new skills, the company has solid policies, good growth opportunities , and job security , even if the pay is average.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Quality Assurance and Testing Department
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Job security is always there if you have completed basic training and moved to Ops team there will not be any such problems. Promotions are fare. If you have your targets met and a good behavior with all you can definitely get help. Work life balance are good.
Salaries are not justified. Hr & Ec team might not be in your favor all times If a scenario gets escalated you can expect the closure as an action
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing. Its was my biggest mistake. Firstly they hire you and keep asking you to work and few moths later they ill throw you out.
Everything.. ! No ethics at all! Abusive work flow, even operations mangers dosent care about his abusive language towards employees! They will eat your salary incentives and doest pay you much! What to say.. fully non compliance!!
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Nothing is there to like.
There is an atmosphere in which only those person can grow who has a big tongue. Managers missuse there powers for there personal benifits. Girls has high probability of getting promoted faster compared to boys, all they need to do is build an inappropriate relationship with there managers which becomes a great advantage for there career growth.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Intelligence & Analytics Department
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I'll admit , there were some challenges at first , but the trainers and managers provided awesome support to help me unlearn old habits and pick up the new skills I needed.
Nothing
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Artists Department
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the team leaders at Teleperformance are really skilled at keeping everyone focused on goals, but they do it in a way that's respectful and brings out the best in people.
Nothing
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
UI / UX Department
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It feels good to be part pf that. The call volume can get overwhelming sometimes, but the coaching and support I get from my managers helps me tackle even the toughest customer interactions.
Nothing
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
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Worst salary hikes.....people working on the same grade has 75% salary difference....freakin how can a guy or girl working the same hours same role same grade same work 75% more than me and the management is ok with it bizzare
Work days: Alternate Saturday off (Strict Timings)
Full Time
Operations Department
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Nothing
Management is unskillful still they're promoted and sitting on top tiers without 0 skills. No chance of growth until you're management's favourite. Imperfect incentive slab which you don't get usually. However someone who's favorite he/she will definitely get more than the deserving person. Worst management and worst managers. Awful experience
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within Country.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 5 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 60% of emplo...yees reported the working days at Teleperformance as Monday to Saturday. 80% employees reported the work timings at Teleperformance as Flexible timing. Read moreConcentrix Corporation
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