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Filter reviews by Teleperformance IT & Information Security Department Mohali Reviews
Overall Rating
based on 19
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
66% employees reported
Flexible timing
63% employees reported
No travel
57% employees reported
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Gender based rating
Rated by Women
5 reviews
Rated by Men
13 reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
asked in
Customer Care Executive interview
Q1. Introduction Explain something in English What is customer care or customer ... read more
asked in
Customer Service Executive interview
Q2. Q.9 what do you know about BPO or teleperformance?
Get interview-ready with top interview questions
View all 537 questions
asked in
Customer Service Associate interview
Q3. Situational: If customer gets damaged product and he is saying he want to r ... read more
asked in
Customer Support Executive interview
Q4. If customer is angry how can you make him understand
Q5. 1. How to install windows 2. How to make pen drive bootable 3.What is taskb ... read more
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People also ask about Teleperformance's IT & Information Security Department in Mohali
Is Teleperformance's IT & Information Security Department in Mohali a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 19 employee reviews, it's clear that most employees have an average experience working at Teleperformance's IT & Information Security Department in Mohali.
Job security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 2.9.
Does Teleperformance's IT & Information Security Department in Mohali pay their employees well?
According to AmbitionBox reviews, Teleperformance's IT & Information Security Department in Mohali employees rate their salary and benefits at 3.0 out of 5, based on 19 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Teleperformance's IT & Information Security Department in Mohali salaries
here
and to read reviews specifically about salary and benefits at Teleperformance's IT & Information Security Department in Mohali,
click here
.
How is the work culture at Teleperformance's IT & Information Security Department in Mohali?
Work culture at Teleperformance's IT & Information Security Department in Mohali is rated 3.1 out of 5 by 19 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Teleperformance's IT & Information Security Department in Mohali?
Based on 19 reviews on AmbitionBox, Teleperformance's IT & Information Security Department in Mohali employees rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Teleperformance's IT & Information Security Department in Mohali, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
How do I get a job at Teleperformance's IT & Information Security Department in Mohali?
To get a job at Teleperformance's IT & Information Security Department in Mohali, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
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