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Teleperformance

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based on 29.6k Reviews

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Teleperformance Customer Service Advisor Kolkata Reviews

Updated 15 Feb, 2025

Overall Rating

4.1/5

based on 8 reviews

Rating distribution

5

5 (62.5%)

4

0 (0%)

3

2 (25.0%)

2

1 (12.5%)

1

0 (0%)

Category Ratings

3.6

Company culture

3.6

Work-life balance

3.3

Job security

3.0

Work satisfaction

2.7

Salary

2.7

Skill development

2.3

Promotions

What employees say about Teleperformance?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

50% employees reported

Within city

33% employees reported

View more detailed insights

Gender based rating

3.4

Rated by Women

5 reviews

5.0

Rated by Men

3 reviews

Teleperformance is rated 4.1 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Teleperformance is rated 4.1 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Customer Service Advisor in Kolkata

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Feb 2025

Likes

Job security - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary - Poor
Skill development - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Advisor in Kolkata

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Dec 2024

Likes

Environment is very good

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal is not good

Promotions - Poor

Customer Service Advisor in Kolkata

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Sep 2023

Likes

I like the training process and hiring process, management, office environment and mostly i like the guidence of team leader and the product knowledge. Overall I gained so much knowledge from teleperformence. Thank you so much TP

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

As a fresher i joined there so it was my first experienced . I didn't feel anything bad there but the salary package little bit low otherwise everything i liked there. Only for my marriage purpose and health issues i resigned there not any others reason. If i got any chances for second time joining definitely i will join without any hesitation.It is a best company

Work Details

Work policy: I dont know about work from home because my job role was work from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Advisor in Kolkata

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Feb 2023

Likes

As a company Teleperformance is very good.

Salary - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Very poor Management. Behaviour of some people that is really disgusting.

Promotions - Bad
Work satisfaction - Poor

Customer Service Advisor in Kolkata

Full Time

·

Customer Care Service Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 22 May 2022

Likes

It's nothing bad or and nothing good..

Job security - Good
Company culture - Good

Dislikes

Skill development - Poor
Promotions - Poor

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Employee Benefits

Nothing

Customer Service Advisor in Kolkata

Contractual

·

Other Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 25 Nov 2024

Likes

There is nothing to like

Dislikes

Everything

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Customer Service Advisor in Kolkata

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 27 Jun 2022

Likes

Job security

Dislikes

Bad behaviour of the TL

Salary - Poor
Promotions - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

NA

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Teleperformance.

Customer Service Advisor in Kolkata

Full Time

·

Voice / Blended Department

5.0

posted on 19 Dec 2023

Overall Rating

Return to all reviews

Top trending discussions

View All

a senior consultant

I got an offer from both the companies, manager role. Flipkart’s offer: fixed (x) + variable pay + stock Deloitte’s offer: fixed (x+1) + variable + 1.5L joining bonus Variable pay % is the same. Flipkart is offering a sizeable huge chunk in stock. What should I consider apart from compensation? Annual hikes, WLB, work culture, etc? (Note that It’s a non IT role)

Flipkart vs Deloitte

69 participants . poll closed

Got a question about Teleperformance?

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More about working at Teleperformance

HQ - Paris, France
BPO
50k-1 Lakh Employees (India)
IT Services & Consulting
Software Product

Tell us how to improve this page.

Teleperformance Customer Service Advisor Reviews by Locations

Teleperformance Customer Service Advisor Gurgaon / Gurugram Reviews

Teleperformance Kolkata Reviews by Designations

Teleperformance Customer Service Associate Kolkata Reviews
Teleperformance Customer Service Executive Kolkata Reviews
Teleperformance Customer Care Executive Kolkata Reviews
Teleperformance C.S.A Kolkata Reviews
Teleperformance Customer Support Associate Kolkata Reviews
Teleperformance Team Lead Operations Kolkata Reviews
Show more
Teleperformance Team Lead Kolkata Reviews
Teleperformance Customer Support Executive Kolkata Reviews
Teleperformance Quality Analyst Kolkata Reviews
Teleperformance Associate Kolkata Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Teleperformance reviews submitted by Teleperformance employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Teleperformance is the right company for you. 75% of emplo...yees reported the working days at Teleperformance as Rotational Shift. 50% employees reported the work timings at Teleperformance as Flexible timing. Read more

Home >
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Teleperformance Reviews >
Teleperformance Customer Service Advisor Kolkata Reviews

Teleperformance Customer Service Advisor Salaries in Kolkata

based on 34 salaries

₹1.2 L/yr - ₹4 L/yr

13% less than the average Customer Service Advisor Salary in India

View more details

Employee Benefits for Teleperformance Customer Service Advisor Kolkata

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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