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Teleperformance
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Filter reviews by Teleperformance Quality Assurance Department Bangalore / Bengaluru Reviews
Overall Rating
based on 16
reviews
What employees say about Teleperformance?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
80% employees reported
Flexible timing
36% employees reported
No travel
60% employees reported
View more detailed insights
Gender based rating
Rated by Women
6 reviews
Rated by Men
10 reviews
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in Teleperformance Quality Assurance Department Bangalore / Bengaluru Reviews
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a deputy manager
6h
Job at Risk because of AI 🚨
The world's largest call center operator Teleperformance is now using AI to "neutralize" Indian accents for Western customers, marking a major shift in the BPO industry. This move highlights how AI is transforming customer interactions and reducing reliance on human agents.
🔹 AI-powered voice modulation is minimizing the need for language training.
🔹 Chatbots and virtual assistants are handling routine queries.
🔹 Automated workflows are streamlining backend operations.
What’s the way forward?
Upskilling in AI integration, analytics, and customer experience management will be crucial to staying relevant in this evolving landscape.
💡 How do you see AI reshaping the BPO industry? Share your thoughts
Got a question about Teleperformance?
Ask anonymously on communities.
asked in
Customer Care Executive interview
Q1. Introduction Explain something in English What is customer care or customer ... read more
asked in
Customer Service Executive interview
Q2. Q.9 what do you know about BPO or teleperformance?
Get interview-ready with top interview questions
View all 537 questions
asked in
Customer Service Associate interview
Q3. Situational: If customer gets damaged product and he is saying he want to r ... read more
asked in
Customer Support Executive interview
Q4. If customer is angry how can you make him understand
Q5. 1. How to install windows 2. How to make pen drive bootable 3.What is taskb ... read more
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Teleperformance.
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People also ask about Teleperformance's Quality Assurance Department in Bangalore / Bengaluru
Is Teleperformance's Quality Assurance Department in Bangalore / Bengaluru a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 16 employee reviews, it's clear that most employees have an average experience working at Teleperformance's Quality Assurance Department in Bangalore / Bengaluru.
Job security holds the highest rating at 4.1, while salary is rated the lowest amongst all factors at 2.6.
Read reviews about
salary
on AmbitionBox.
Does Teleperformance's Quality Assurance Department in Bangalore / Bengaluru pay their employees well?
According to AmbitionBox reviews, Teleperformance's Quality Assurance Department in Bangalore / Bengaluru employees rate their salary and benefits at 2.6 out of 5, based on 16 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Teleperformance's Quality Assurance Department in Bangalore / Bengaluru salaries
here
and to read reviews specifically about salary and benefits at Teleperformance's Quality Assurance Department in Bangalore / Bengaluru,
click here
.
How is the work culture at Teleperformance's Quality Assurance Department in Bangalore / Bengaluru?
Work culture at Teleperformance's Quality Assurance Department in Bangalore / Bengaluru is rated 2.9 out of 5 by 16 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Teleperformance's Quality Assurance Department in Bangalore / Bengaluru?
Based on 16 reviews on AmbitionBox, Teleperformance's Quality Assurance Department in Bangalore / Bengaluru employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Teleperformance's Quality Assurance Department in Bangalore / Bengaluru, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.
How do I get a job at Teleperformance's Quality Assurance Department in Bangalore / Bengaluru?
To get a job at Teleperformance's Quality Assurance Department in Bangalore / Bengaluru, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Teleperformance interview questions and practice your responses to prepare thoroughly.
Tell us how to improve this page.
|
Quality Analyst
102
salaries
|  ₹2 L/yr - ₹5.5 L/yr |
|
Senior Quality Analyst
8
salaries
| ₹3.1 L/yr - ₹4 L/yr |
|
Team Leader Quality
6
salaries
| ₹4.1 L/yr - ₹7.2 L/yr |
|
Quality Assurance Analyst
3
salaries
| ₹2.6 L/yr - ₹3 L/yr |
|
QA Lead
2
salaries
| ₹6 L/yr - ₹6.4 L/yr |
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