Teleperformance Assistant Manager Process Excellence Reviews
based on 2 reviews
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This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 16 Jul, 2023
Overall Rating
4.0/5
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Category Ratings
4.0
Skill development
4.0
Salary & Benefits
4.0
Work-Life balance
4.0
Promotions/Appraisal
4.0
Work Satisfaction
3.0
Company culture
2.0
Job Security
Teleperformance is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Teleperformance is rated
4.0 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Assistant Manager Process Excellence in
Gurgaon / Gurugram
Full Time
·
Process Excellence Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 16 Jul 2023
Likes
Work life balance, Supportive management.
Dislikes
IT and HR wings need a good structure in this organization.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Assistant Manager Process Excellence in
Gurgaon / Gurugram
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2017
Likes
A lot of process which is being managed at same center.
Dislikes
Worst place i have ever seen in my life. From HR VP to the Junior manager, every one is always against the employee. This is people orientated company run by few stupid and incompetent Punjabi. They should make it process orientated. And offcourse, favouritism and extremely political influence work place.
Work Details
Process Excellence for Google Adwords express and Google my business.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Indore
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Dec 2024
Likes
they promote unskilled people, person with no leadership skill, problem solving skills, and knowledge of how to handle employees can become TL , assistant manager or even manager.
Dislikes
1 bad HR services never meet my HR
2 no job security they fire employees with out any reason. they made foolish reasons of there own.
3 they hire employees in august for diwali festival season after season end job end.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Indore
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The job security is good.
Dislikes
The domestic process should be more non partial about the promotions. Because the promotions process is not transparent at all. Those who getting the higher position are corrupted and pollute whole culture of the company. The employee care should be more active and sharp to handle those so called higher production managers.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Anybody in need of a role to work would never say its not worth it, it's always about the efforts we give to the company henceforth the reverts follows. The best we perform, the less we regret.
Dislikes
The timings and the offs, there's no personal space except Sundays, no time to be with family.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Operations Manager in
Mumbai
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Nov 2024
Likes
Very unethical work environment, No job security, Hostile environment, Unethical leadership, Hire and fire, Zero learning opportunities and do criticise employee.
Dislikes
Strongly recommend you Do not join teleperformance
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Operations Executive in
Kolkata
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 11 Nov 2024
Likes
They can hire more then 400 people at a time.
Dislikes
1.They can serve notice period as per their preferences without any discussion
2.In hiring process they will lie you and give you fake promises and then they will not provide the bare minimums.
3.Salary is very low for freshers to experience person.
4.The behaviour is very rude and bad by the the admin ,bhr , trainer and everyone.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Lucknow
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Nov 2024
Likes
I personally don't like this company at all after experiencing pathetic life over here
Treating females like a object
Dislikes
Teleperformance has been a challenging experience for me. From the start, I faced numerous difficulties that made my time here quite stressful. The work environment often felt overwhelming, with high expectations and limited support.
I struggled with the management's lack of communication, which added to the frustration. There wereinstances where my concerns were not addressed, leaving me feeling undervalued. The workload was often unmanageable, leading to burnout and affecting my overall well-being.
While I appreciate the opportunities for growth, the negative aspects of my experience have overshadowed the positives. I hope the company can improve its working conditions for future employees....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Noida
Full Time
·
Product Management - Technology Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Nov 2024
Likes
Pathetic work culture in TP, no support from HR end all are just 12th pass hired HR they don’t even know how to behave with the people with employees they guys behaving like we are owner of the company.
I will never suggest to anyone to join TP.
Dislikes
Worst organisation worst Human Resources hired pathetic work culture.
Toxic HR.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kochi
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 30 Oct 2024
Likes
Likes My foot.
Dislikes
I was in voice process in kochi, they'll put auto dial and you will not get time to breathe. Chances are big that you'll suffocate and die talking to customers in Teleperformance kochi. The slave minded employees will take whatever the TL throws at them. You will get 2 leaves every month but you can't take it. You have to cross oceans and meet with millions to get that leaves. The worst place to work. Idiots. Never ever think of working here....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Manager in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Oct 2024
Likes
Guys don’t waste your time in teleperfomance there is so much polites
There was not hr support for grade 2 I am talking about Luna it part teleperfomance
Office timing is 9:30 to 7:30
Hr will be left 6:30 When you raise complaint said sales not done you have to seat I am there team leader worst manager is there
Dislikes
Not hr support
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager in
New Delhi
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 10 Oct 2024
Likes
Apart from salary, incentives, promotion hikes, appraisals and employee benefits everything is good. The only reason to leave TP is that PROMOTION HIKE is 10 % and yearly appraisal is 500 rupees max
Dislikes
Hiring is not good. TP hires anyone and everyone. For agent level all you need to do is plead and state you belong from a weak economic section of the society and you will get selected.
Management is poor in terms of tasks getting done.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Teleperformance Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2025
Likes
According to me no one is like this organization, due to very ,everyone hate company🤐
Dislikes
According to me and others, Very bad experience on this organization, No job secure, every persons switch to other company within a days and month, office politics, No manners HR recruiter Shivam 398 building and HR rude and shit behavior to own employees, management treat employees like dog. And so many hates of this organization.
Non Voice Agent in
Jaipur
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2025
Likes
There is nothing good to say about this company. Bad managers, bad team leaders, stupid rules. No matter what problem you have, any urgency, any trouble you face, these people will not let you take leave. If your house catches fire and you have to go home then the team leaders and managers of the company will ask you to go after a half day. Because whatever was supposed to happen has already happened, what is the point of going on now? So these types of team leaders and managers you will get there. You will have to take permission before going to the washroom, before going for the lunch break just like a school. You will feel that your school days are back. At the end of the day they scold you for not completing your targets and there is no etiquettes, manners nothing. Team leaders will talk to you as if you have asked for a share in their property. The managers will treat you like a servant. Everything depends on the politics of the company. You have to be involved in each and every gossip that is going on in the office (wheather it is good or bad); only then you will get promoted; otherwise, you are just a servant for them and nothing else....Read More
Dislikes
You will also get a chance to see the romance of different couples every day in office lifts. I am not afraid if my name appears in these reviews. Because where I am working now, this job location, this salary, this working environment is beyond the scope of teleperformance.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Talent Acquisition Executive in
Gurgaon / Gurugram
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2025
Likes
Did not get any support from my team . Poor management.. once you raise your consern, they will try to kick you out of the company.very bad management
Dislikes
Poor management, ni support, not salary hike , no promotions
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Support Executive in
Indore
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Worst worst worst Company. No work life balance, no job security. U have to be manager's favorite for promotions.Unprofessional managers who will humiliate one or the other Employee.There is nothing to like about TP.
Dislikes
For WFH they don't have proper login tracker. For 8 hrs u have to login 10 hrs.Even For 7.50 login time they mark as half day and deduct amount from your salary. Plus the TL is another headache, u need to keep sayin him to correct the attendance.
Incident Manager in
Gurgaon / Gurugram
Full Time
·
IT Infrastructure Services Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 26 Dec 2024
Likes
Good to work.of you want a slow and in your comfort zone - with ok to bad pay and increment scale
Dislikes
No worst working for . No one appreciate your work . Specially if you are part of IT team . My laptop has a SSD issue I had told my company n number of time but no one listen and it's been 1.5 year I have been telling about same to.multiple leadership. But uhhh . High leadership is just worst . No good changes . I missed time when vikas was our director . New leadership joins . Make useless changes remove alll our benefits . Decreased increament scale . Company show no appreciation for employee. You will never getting any bonus, no diwali or holi or new year gifts. Nothing . I hate that new management don't apreate there IT....Read More
Senior Customer Service Executive in
Mohali
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Dec 2024
Likes
You can expect your salary before the date.
Supportive trainers and all other seniors.
Dislikes
Switching between shifts without any prior notice or notification and change in Lobs was very irritating and unbearable.
Work Details
Work policy:
My working mode was working from home and there is only week off.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Mumbai Suburban
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Decent Salary
Dislikes
Worse Management, No Job Security, Favouritism, No person life, No good facilities, micro management, Break scheduled by them. No freedom.
Please think 10 time before joining.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
New Delhi (working remotely)
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 21 Dec 2024
Likes
The only thing you may get while working here is you might get promoted earlier than when you would in other organisations. Rest, overall its an average or below place to work
Dislikes
Work Culture is not good. Employee engagement do not happen... Plus management is very poor
Analyst in
Hyderabad / Secunderabad
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
I love the fact that the job security here is amazing and prefers their employees to stay within the TP family. Depending on your process and manager the experience can be worse to excellent . on average i can say that the work culture is 2.5/5.
Dislikes
The fact that the promotions here are do not match the package they offer. other than that everything is fine.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Chat Support Executive in
Dehradun (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Nothing to like in this company specially the management is worst and harassing the agents that client will delete your ID and get absconded
Dislikes
Management is very poor and no support from anyone even after there is a death in your family they only wanted you to perform in any situation
Horrible company I have ever worked
People also ask about Teleperformance's Assistant Manager Process Excellences
How is Teleperformance to work for?
Teleperformance is rated 4.0 out of 5, based on 2 reviews by employees on AmbitionBox.
Teleperformance is known for Skill development which is rated at the top and given a rating of 4.0. However, Job Security is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Teleperformance read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Teleperformance?
According to AmbitionBox ratings, Teleperformance employees rate its salary and benefits as 4.0 out of 5. You can know more about Teleperformance Salaries at AmbitionBox
How is the work culture at Teleperformance?
Work culture is rated 3.0 at Teleperformance by 2 employees. While job security is rated 2.0 and work-life balance is rated 4.0 at Teleperformance. Read detailed reviews by employees of Teleperformance on AmbitionBox.