Tech Mahindra Team Leader Customer Support Reviews

Likes

Work life balance , thats all .

Dislikes

Highly biased operations Manager - Salma Sattar Shaikh (Handling a process under connect group as Smiths News) -- very poor management . She is extremely toxic for people and revengeful as well in a very very cleaver manner . Being a QA i have personally witnessed many of the tenured team leaders leaving the organization because of her mood swings , a total drama queen on floor and even agents are aware of her behavior. Currently she is running this process as her family business . I left the organization in June 2024 , even now some of the leads and SME's call and share about there grievance of being tortured by her. Anyone planning to join Tech M be very very cautious as DO NOT JOIN SMIITHS NEWS as there is no employee centricity and there are no efforts to retain employee even is they give their blood & sweat for the company . Extremely toxic Manager . Least bothered to save tenured employees . Nothing in black and white . Excess grey matter . She had be showcasing her SME as an assistant manager (Surpassing the growth hierarchy) Operates like a small gang. The moment i realized i decided to leave and abandon the services & i paid for my notice period as it was so so biased and toxic . I was a top rater QA for 4 years however she had no answers to any of my questions for my glide path ....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work environment is very good and collaborative and their team members and seniors and colleagues are very helpfull and supportive . Overall tech Mahindra gave me the better opportunity to enhance my knowledge and skills.

Dislikes

Their shift timings are very inconvenient . Because their day shift is okay but night shifts are not good for the female employees because the shift timings like 4:00 to 1:00 So I was not comfortable to work there.

Likes

Nothing.

Dislikes

1. 0% Job Security. 2. ZTP is common here, you will hear this word everyday. even not comming on management's desired day, is treated ZTP. 3. Worst infrastructure you will ever experience. 5. Most of the companies gives reimbursement for transport but this company is special, it charges their employees for availing cab/company transport. 6. List is too long.............

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

nothing to like

Dislikes

It seems like you might be expressing concern about not receiving a salary increase. If you’d like to discuss this further or express your thoughts more clearly,

Work Details

Work policy: 1 day week off

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

nothing is good about this company.

Dislikes

Complete management is pathetic. in 1 year I have witness 8 process ramped done. No action on the managers but they are getting promotion, but the people who actually worked hard for the process. Management didn't bothered about them. Its all about who all can do what to please the managers

Likes

Nothing

Dislikes

Everything. Management pressurize advisors to complete secondary KPI and also pressurizes not to follow primary KPI if secondary KPI not met. No support from management Management is worst. HR will help you only when you complaint regarding them to CEO and top management

Likes

Nothing, I do hardwork n earn my income but everyone has played their own game which ruin my mental peace

Dislikes

Work environment, not given appraisal do years , ni professionalism

Work Details

Work policy: No work from home, girls can't do wfh and boys can take, strict restrictions even if you're not well you need to report to the office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I didn't see anything that I like in TechM

Dislikes

A to Z, every thing, I didn't see anything so that I can say I like it. I don't know how people are working there with this company.

Work Details

Work policy: Work from home is allow only in case of emergency

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like there specifically about "narayana health process" of tech Mahindra,

Dislikes

Narayana health process are just taking the name and fame of tech Mahindra to the hell, they are just terminating employees like anything. If someone of tech Mahindra is going through this , go and have the report of narayana health process how many employees they have terminated in a year and the reasons too. This process is worst just because of some team leads Namely: subir saha ( group team lead) Abhijeet ( team lead )...Read More

Likes

On time payment, people and brand name

Dislikes

Low salary, no hikes on time, no arears, politics

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Great Campus, inside city center, Roadside food stalls, full energy with collogues , we can enjoy full time inside the campus , swimming pool, cricket stadium, sports center, many more count less.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like about this company. Worst company to work for. No motivation no hikes. Company doesnt have any budget for any entertainment for employees.

Dislikes

Nothing is there to like about this company.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

On time salary credit.

Dislikes

No transportation facility. Long sitting extended working hours, Less exposure of learning new technology. Poor leave policies. High politics.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Company work culture not all for all reasons people's. This is good for South Indian, other reagion people avoide for all company benifit, like work appreciate and other approval. Job security also not there. If project gone, very few option to available for other projects. Hiring time project to go live, after that no project. Like govt job as per work culture..

Dislikes

The skill development if we enter as freshers is zero. No project allocations, constant threat for job security. The HR is bogus. It is the job of the company to allocate the available candidates on bench according to the availability. The trainers see the employees different. They choose favorites. They always employ surplus to make sure that they are in run in the market. It was just a waste of time for mr....Read More

Likes

Work life balance, clients, type pf work

Dislikes

Policies, Processes, Hikes, not clear on the type of work probably because of transformation happening within org. Company culture is pathetic.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.