Tech Mahindra Senior Customer Support Associate Reviews
based on 65 reviews
Updated 19 Dec, 2024
Overall Rating
3.3/5
How AmbitionBox ratings work?
Category Ratings
3.5
Job Security
3.3
Skill development
3.2
Company culture
3.2
Work-Life balance
3.0
Promotions/Appraisal
2.9
Work Satisfaction
2.9
Salary & Benefits
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 65 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Tech Mahindra is rated
3.3 out of 5 stars on
AmbitionBox, based on 65 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Tech Mahindra Senior Customer Support Associate Reviews
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65 reviews found
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Popular
Senior Customer Support Associate in
Noida
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Nothing, I do hardwork n earn my income but everyone has played their own game which ruin my mental peace
Dislikes
Work environment, not given appraisal do years , ni professionalism
Work Details
Work policy:
No work from home, girls can't do wfh and boys can take, strict restrictions even if you're not well you need to report to the office
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Associate in
Noida
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2024
Likes
Nothing
Dislikes
The worst company I've ever worked in my 5 years of experience. No job security, no work life balance. They were not giving salaries, they were just giving us pennies. We were unable to take BIO BREAKS and not even a breather. Pathetic management!!!!!
Senior Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 07 Aug 2023
Likes
If your performance is good, they are not going to fire you even if your current project ended.
They will move you in another process.
Dislikes
Don't expect a good appraisal and early promotion in this organization.
Management is shit.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Support Associate in
Ambattur
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 01 Nov 2023
Likes
It's much development company, Can learn more if have an interest in learn
Dislikes
Bpo- Worst culture, work pressure.
If got selected in apart this office very nice culture
Senior Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Sep 2023
Likes
Overall good
Dislikes
Midnight shifts, growth and salary
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 25 Apr 2023
Likes
The process was good, team leader was a charm
Dislikes
there is no clear conversation from the management, they won't respond to your messages when in need they will ignore you as if you don't even exist even after performing well on the floor
Senior Customer Support Associate (working remotely)
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 30 Jul 2024
Likes
Work life balance
Dislikes
They just removed us from the company because of project withdrawal of client without even helping us to settle in internal job posts, now we struggling like hell.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Support Associate in
Pune
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Apr 2023
Likes
Everything the people, environment, teammates.
Dislikes
Nothing is there that I did not like in Tech Mahindra.
Senior Customer Support Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 23 Nov 2022
Likes
job security, and support from management team
Dislikes
strict timings, low salary and 6 working days with rotational off
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Associate in
Pune
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Aug 2023
Likes
Recognition and appreciation
Dislikes
There is nothing I don't like here.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Feb 2023
Likes
Mostly Everything
Dislikes
Relocation policy
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about Tech Mahindra's Senior Customer Support Associates
Is Tech Mahindra a good place to work for Senior Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 65 employee reviews, it's clear that most senior customer support associates have an average experience working at Tech Mahindra. Job Security holds the highest rating at 3.5, while salary & benefits is rated the lowest amongst all factors at 2.9. Read reviews about job security and salary & benefits on AmbitionBox.
Does Tech Mahindra pay their Senior Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra senior customer support associates rate their salary and benefits at 2.9 out of 5, based on 65 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra's senior customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for senior customer support associates, click here.
How is the work culture at Tech Mahindra for Senior Customer Support Associates?
Work culture at Tech Mahindra for senior customer support associates is rated 3.2 out of 5 by 65 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for senior customer support associates, click here.
How is the job security at Tech Mahindra for Senior Customer Support Associates?
Based on 65 reviews on AmbitionBox, Tech Mahindra's senior customer support associates rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for senior customer support associates, click here.
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