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3.6

based on 33k Reviews

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Tech Mahindra Senior Customer Support Associate Reviews

based on 65 reviews
Updated 19 Dec, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.5

Job Security

3.3

Skill development

3.2

Company culture

3.2

Work-Life balance

3.0

Promotions/Appraisal

2.9

Work Satisfaction

2.9

Salary & Benefits

Top Mentions in Tech Mahindra Senior Customer Support Associate Reviews

65 reviews found

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People also ask about Tech Mahindra's Senior Customer Support Associates

Is Tech Mahindra a good place to work for Senior Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 65 employee reviews, it's clear that most senior customer support associates have an average experience working at Tech Mahindra. Job Security holds the highest rating at 3.5, while salary & benefits is rated the lowest amongst all factors at 2.9. Read reviews about job security and salary & benefits on AmbitionBox.
Does Tech Mahindra pay their Senior Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra senior customer support associates rate their salary and benefits at 2.9 out of 5, based on 65 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Tech Mahindra's senior customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for senior customer support associates, click here.
How is the work culture at Tech Mahindra for Senior Customer Support Associates?
Work culture at Tech Mahindra for senior customer support associates is rated 3.2 out of 5 by 65 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for senior customer support associates, click here.
How is the job security at Tech Mahindra for Senior Customer Support Associates?
Based on 65 reviews on AmbitionBox, Tech Mahindra's senior customer support associates rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for senior customer support associates, click here.
Is work from home available to Senior Customer Support Associates at Tech Mahindra?
According to AmbitionBox, 27% of Tech Mahindra's senior customer support associates work from home permanently, 55% work from the office, and 18% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Tech Mahindra for senior customer support associates, click here.

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Work Policy for Tech Mahindra Senior Customer Support Associate

i
Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Work from office

Work from office

55%
Permanent work from home

Permanent work from home

27%
Hybrid

Hybrid

18%

Other hybrid work policies

18%

Gender Based Ratings for Tech Mahindra Senior Customer Support Associate

based on 65 reviews
3.1
Rated by 21 Women

Rated 3.1 for Company Culture and 3.1 for Job Security

women
3.4
Rated by 44 Men

Rated 3.7 for Job Security and 3.4 for Skill Development

men

Working Days for Tech Mahindra Senior Customer Support Associate

based on 65 reviews
Rotational Shift
59%
Monday to Friday
24%
Monday to Saturday
11%
Other
4%
Alternate Saturday off
2%

Work Timings for Tech Mahindra Senior Customer Support Associate

based on 65 reviews
Flexible timing
Strict (10am - 7pm)
Strict (5.30pm - 3am)
65%
8%
3%
24% employees reported other strict timings

Shift Timings for Tech Mahindra Senior Customer Support Associate

based on 65 reviews
Day shift
Night shift
86%
14%

Business Travel for Tech Mahindra Senior Customer Support Associate

based on 65 reviews
No travel
70%
Within city
26%
International travel
2%
Within country
2%
Tech Mahindra Senior Customer Support Associate Salary
based on 401 salaries
₹1.2 L/yr - ₹5.8 L/yr
At par with the average Senior Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
3 total responses
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
6 total responses
degree
Professional degree assistance
2 total responses
+1 more benefit
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