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3.6

based on 33k Reviews

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Tech Mahindra Senior Customer Support Associate Reviews

based on 62 reviews
Updated 1 Nov, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.7

Job Security

3.6

Skill development

3.5

Work-Life balance

3.4

Company culture

3.3

Promotions/Appraisal

3.2

Work Satisfaction

3.1

Salary & Benefits

Top Mentions in Tech Mahindra Senior Customer Support Associate Reviews

62 reviews found

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People also ask about Tech Mahindra's Senior Customer Support Associates

Is Tech Mahindra a good place to work for Senior Customer Support Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 62 employee reviews, it's clear that most senior customer support associates have an average experience working at Tech Mahindra. Job Security holds the highest rating at 3.7, while salary & benefits is rated the lowest amongst all factors at 3.1. Read reviews about job security and salary & benefits on AmbitionBox.
Does Tech Mahindra pay their Senior Customer Support Associates well?
According to AmbitionBox reviews, Tech Mahindra senior customer support associates rate their salary and benefits at 3.1 out of 5, based on 62 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Tech Mahindra's senior customer support associates salaries here and to read reviews specifically about salary and benefits at Tech Mahindra for senior customer support associates, click here.
How is the work culture at Tech Mahindra for Senior Customer Support Associates?
Work culture at Tech Mahindra for senior customer support associates is rated 3.4 out of 5 by 62 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Tech Mahindra for senior customer support associates, click here.
How is the job security at Tech Mahindra for Senior Customer Support Associates?
Based on 62 reviews on AmbitionBox, Tech Mahindra's senior customer support associates rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Tech Mahindra for senior customer support associates, click here.

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Gender Based Ratings for Tech Mahindra Senior Customer Support Associate

based on 62 reviews
3.4
Rated by 20 Women

Rated 3.4 for Job Security and 3.3 for Skill Development

women
3.7
Rated by 42 Men

Rated 3.9 for Job Security and 3.7 for Skill Development

men

Working Days for Tech Mahindra Senior Customer Support Associate

based on 62 reviews
Rotational Shift
57%
Monday to Friday
25%
Monday to Saturday
11%
Other
5%
Alternate Saturday off
2%

Work Timings for Tech Mahindra Senior Customer Support Associate

based on 62 reviews
Flexible timing
Strict (10am - 7pm)
Strict (5.30pm - 3am)
64%
8%
3%
25% employees reported other strict timings

Shift Timings for Tech Mahindra Senior Customer Support Associate

based on 62 reviews
Day shift
Night shift
86%
14%

Business Travel for Tech Mahindra Senior Customer Support Associate

based on 62 reviews
No travel
72%
Within city
24%
International travel
2%
Within country
2%
Tech Mahindra Senior Customer Support Associate Salary
based on 421 salaries
₹1.4 L/yr - ₹5.8 L/yr
At par with the average Senior Customer Support Associate Salary in India
View more details
cab
Office cab/shuttle
3 total responses
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
6 total responses
degree
Professional degree assistance
2 total responses
+1 more benefit
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