Tech Mahindra Senior Customer Service Analyst Reviews
Updated 2 Jan, 2024
Overall Rating
1.0/5
based on 1
review
Rating distribution
Category Ratings
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Company culture
-
Job security
-
Salary
-
Work-life balance
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Skill development
-
Promotions
-
Work satisfaction
Tech Mahindra is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
...
Read more
Tech Mahindra is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Analyst in
Mumbai
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Feb 2025
Likes
Only just average package of salary nothing else.
Dislikes
6 days of working in a week and no leave for employees working everyday for 10 hours shift in which only 1 hour of break, and that break will be monitored and not to be extended. They also call in national holiday, no diwali no cristmas, work life is very stressed, never join this company, if have some work the tech Mahindra management will not look and their Clients is very harsh and rude.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Quality Assurance and Testing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 01 Feb 2025
Likes
Has provided work from home till dec 2024 which was great
Skill development - Good
Work-life balance - Good
Dislikes
Appraisals are not on time and inspite of waiting for 1year the amount of hike we received was utter disaster
Salary - Poor
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Jorhat (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 31 Jan 2025
Likes
Till now there is no such thing about which I can say as good
Dislikes
Never join in tech Mahindra..they don't provide job security
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi (working remotely)
Full Time
·
Administration & Staff Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 30 Jan 2025
Likes
I like tech Mahindra because the culture of tech is very good and gain the knowledge of blened process. I am happy to have much skills while working with tech Mahindra.
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
I got to know after completion of one year with tech Mahindra, there is not salary increment and they do not provide email access after 6 month for work from home candidate, I filled ijp and inform to connect me on my personal email but no response. Overall tech Mahindra is good company and give much skills and enhance the knowledge as well.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Associate in
Bhubaneswar
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Jan 2025
Likes
It is a very good company & It's salary process is excellent I never expect that when I left tech Mahindra it's provide me the full amount of salary & extra payment also..But after I month they provide full amount of salary....I never expect that I quit this job...But situation demand that why I resigned... overall it's a very good company and Love Tech Mahindra....
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Customer Support associate Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 27 Dec 2024
Likes
There is Nothing to like in TechMahindra NH process i.e. Narayana Health (Project)
Dislikes
Everything.
Process, work-life Balance, upgradation, Appraisal, leaves and many more.
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 19 Dec 2024
Likes
As the work place is good spacious and some stress buster games are available on floor .Good to work atmosphere
Dislikes
As some tenure females co employees feel that I went try to ask some doubts feel asking there work as to be sured not to repeat the mistake once done not good helping nature ,bad tl , management all as was part of healtech app Narayana Health hospitals.
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Chandigarh
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
1.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 19 Dec 2024
Likes
I worked as CSA in Flipkart VIP process, and It was average experience neither good or bad, company campus amazing and shift timings as per my requirement most of the time, but the process of flipkart and real time solution to customers was not that good, PF deduction system at TechM was not good
Salary - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Pf deduction and Job security is very less
Job security - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Navi Mumbai
Full Time
·
Category Management & Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 14 Dec 2024
Likes
1. The Team Leaders & Colleagues were so good
2. Salary as committed didn't get delayed
3. Job security on top priority
4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations
Skill development - Good
Job security - Good
Dislikes
1. The Upper management is worst (HR,Manager,Senior Manager)
2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT
3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm
4. If client has so much demand then payscale should also be at that level but no its very low
5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough
6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !?
7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing...Read More
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
5.0
Skill development
3.0
Job security
1.0
Promotions
2.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 10 Dec 2024
Likes
Recoginizing talent
Training
Skill development
Skill development - Excellent
Dislikes
Performance oriented
Team lead will get less package than an assciote
No hikes
No perks
No benefits
Salary - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Tech Mahindra Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
MIS Analyst in
Hyderabad / Secunderabad
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 03 Feb 2025
Likes
Career development is very good in tech mahindra also techmahindra provide jobs to understand graduates who are pursuing distance education.
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Salary increment is very bad in tech mahindra, no matter what position you get your salary wont increase as per the position and experience, and they provide hp laptops and they hang a lot, being an MIS i felt like they should provide better laptops to the people who work on heavy task, the performance of the laptops are very poor.
Salary - Poor
Work Details
Work policy:
Currently the project where im working that project is running remotely so im working from home.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Communication Officer in
Lucknow
Full Time
·
Corporate Communication Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 02 Feb 2025
Likes
Everything is good in tech Mahindra they provide salary on time their rules and regulations all are good.. Tech Mahindra is the best company thank you so much for everything which gave me I m so happy bcoz I was also part of tech Mahindra..: I have gained experience from this company and learned a lot
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Technical Lead in
Mumbai
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 02 Feb 2025
Likes
Good people to work with. Having good leave policy and hybrid culture. Good company for perfect Work-life balance.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Old technologies to work with. But it depends upon what clients you are working for.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Advisor in
Pune (working remotely)
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 01 Feb 2025
Likes
Work from is given and but not giving opportunities by internal postings in IT feild
Work satisfaction - Good
Company culture - Good
Dislikes
Daily shift changing rotational offs
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Inventory Analyst in
New Delhi
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Feb 2025
Likes
We get salary on the last day of a month apart frm this nothing good
Dislikes
Processes r not stable I worked for 4 clients just 2 years nd then again process moved and I was asked to leave
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
C.S.A in
Kolkata (working remotely)
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 31 Jan 2025
Likes
SME's are supportive.
Dislikes
Training not given properly. Even after training same topics like status check, delay in delivery are repeated. Without teaching concepts about returns and refunds.
Job security - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Associate in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Jan 2025
Likes
Nothing to like there specifically about "narayana health process" of tech Mahindra,
Dislikes
Narayana health process are just taking the name and fame of tech Mahindra to the hell, they are just terminating employees like anything.
If someone of tech Mahindra is going through this , go and have the report of narayana health process how many employees they have terminated in a year and the reasons too.
This process is worst just because of some team leads
Namely: subir saha ( group team lead)
Abhijeet ( team lead )...Read More
Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Business Analyst in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 29 Jan 2025
Likes
On time payment, people and brand name
Job security - Good
Work-life balance - Good
Dislikes
Low salary, no hikes on time, no arears, politics
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
SAP Consultant in
Hyderabad / Secunderabad
Full Time
·
IT Consulting Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 28 Jan 2025
Likes
Great Campus, inside city center, Roadside food stalls, full energy with collogues ,
we can enjoy full time inside the campus , swimming pool, cricket stadium, sports center, many more count less.
Job security - Good
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Engineer in
Hyderabad / Secunderabad
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Jan 2025
Likes
Nothing to like about this company. Worst company to work for. No motivation no hikes. Company doesnt have any budget for any entertainment for employees.
Dislikes
Nothing is there to like about this company.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Tech Mahindra's Senior Customer Service Analysts
How is Tech Mahindra to work for?
Tech Mahindra is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Tech Mahindra is known for Company culture which is rated at the top and given a rating of 0. However, Company culture is rated the lowest at 0 and can be improved. To know first hand how it is like to work at Tech Mahindra read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Tech Mahindra?
According to AmbitionBox ratings, Tech Mahindra employees rate its salary and benefits as 0 out of 5. You can know more about Tech Mahindra Salaries at AmbitionBox
How is the work culture at Tech Mahindra?
Work culture is rated 0 at Tech Mahindra by 1 employees. While job security is rated 0 and work-life balance is rated 0 at Tech Mahindra. Read detailed reviews by employees of Tech Mahindra on AmbitionBox.