Tech Mahindra Customer Support Associate 2 Reviews

Likes

Barely remember I guess people I was surrounded by were pretty good

Dislikes

Too many reason work life balance was pretty bad due to rotational shifts and week off for leaves we need to apply weeks before still not sure if it will be approved during holiday season and targets were just too much sometimes too achieve!!

Likes

Nothing to like

Dislikes

Worst management in my project. My manager is highly disrespectful & involves in personal life of people. Tech Mahindra don't have sick leaves.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The team and management are generally supportive and helpful. Exposure to different technologies and domains helps in career growth.

Dislikes

Annual increments are often low compared to market standards.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Office atmosphere, helped in learning new things

Dislikes

Politics, worse HR, timings, phonepe project is worse, limited breaks, Strict timings, always LOPS no proper salary even though we maintain good attendance

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I’m not familiar with other campuses, but I worked at the Tech Mahindra campus in HiTech City. The outdoor surroundings, architecture, greenery, plants, swimming pool, and gym were amazing. I absolutely loved it!

Dislikes

I worked in the Verizon chat process, and at the time, I had no idea how the office operated with cheap politics. The IJP rollout was a waste, with fixed promotions and a terrible culture of nepotism and favoritism. No one seems to care as they’re only focused on the numbers. I can't speak for others' experiences, but I believe higher officials need to address these issues and take appropriate action....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Tech Mahindra is an absolutely amazing organisation, the colleagues were amazing and the managerial staff were also supportive.

Dislikes

Everything. The work culture at tech Mahindra is very toxic, people do plan and plot politics against each other for no reason. Salary issues are there, shift issues, you will always be working and won't get to time even to use washroom etc.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Only salary is getting on time.

Dislikes

Worked for Non-IT BPM domestic voice process of Narayana Health, due to worst management and horrible people taken exit from the company. People harrassing like anything, no one following POSH Only For IT folks company is very good

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The company consistently made timely salary payments, showing reliability and professionalism. Throughout the training period, the trainers were extremely supportive, and during the production phase, subject matter experts offered invaluable guidance. Furthermore, the provision of a fixed rotational week off helped create a well-balanced work environment.

Dislikes

The company enforces strict working hours of eight hours per day, along with a one-hour break. While the company culture is generally positive and encourages employees to work hard, the level of pressure is significant and can be quite challenging. Unfortunately, I did not receive any promotion during my time in this role, nor did any of my colleagues. This job demands a lot from its employees while offering little in return, resulting in a lack of job satisfaction....Read More

Work Details

Work policy: The company initially allowed employees to work from home for six months but later required them to return to the office.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I would really say there is no likes in this company giving 1 star is too much, if I had an option i would give 0

Dislikes

Too much politics they will never see your work or talent they need the person who satisfy them. They will give them promotion and all if there performance is 0 also..if we raise our voice they will silently remove us by giving ztps and all

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

They pay the salary on time.

Dislikes

When the business goes down they don't hesitate to layoff the employee in days. When the issues in the project are reported the management doesn't interfere and take necessary steps to control the damage. Whatever the client says becomes final without any query and response. Worst management practices. Never join this company unless there is a compulsion.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work-Life Balance

Dislikes

RMG team is a disaster,they are too lazy and won't provide you projects when you are on bench even if you are a fresher they expect you to find a project by yourself and if you are not able to find a project they fill force you to resign and layoff. HR's are as unprofessional and unethical as they can get. Salary for freshers is worst in the industry as well as hikes are bad. My advice will be if you have better opportunity or even a startup offer join there instead of joining here and destroying your career. If it is the last option then join but immediately skill yourself so you can switch to good comt...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Tech Mahindra is very far from likes.

Dislikes

When we approach HR regarding any medical reasons or issues, they straightaway push the candidate for termination and resignation. There is no understanding of employees by the HR Team. No member from HR Team is supportive for situation.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

No Like.

Dislikes

Indian companies will never be able to move forward, India will always be behind. I was given an interview at Tech Mahindra where the interviewer kept asking such questions that I was like a criminal. Really worst company.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Technical learnings gained because of all the application level issues.

Dislikes

No clear cut roles and expectations of a role are defined. No hikes irrespective of performance and client appreciations.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

There nothing to like about this company not even the chairs are proper

Dislikes

No place to train Trainers need to ask request from seniors to get access to training room.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Flexible working hours depends on projects. All are average here. Monday to Friday work . Leave policy .

Dislikes

Low salary not upgraded based on the market standards. Not properly following appraisal cycle, they will do review but not released appraisal letter on time . Poor appraisal percentage. In some projects their job is not safe if you take ENS Projects

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.