Tech Mahindra Customer Agent Reviews

Likes

I worked as CSA in Flipkart VIP process, and It was average experience neither good or bad, company campus amazing and shift timings as per my requirement most of the time, but the process of flipkart and real time solution to customers was not that good, PF deduction system at TechM was not good

Dislikes

Pf deduction and Job security is very less

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

1. The Team Leaders & Colleagues were so good 2. Salary as committed didn't get delayed 3. Job security on top priority 4. Safe & Secure place to work, Strictly Accomplished with Government rules & regulations

Dislikes

1. The Upper management is worst (HR,Manager,Senior Manager) 2. zero work life balance employees have personal lives too they made us work extra If clients target is not met that too without OT 3. If client will ask for our lives Techm will also offer client that too like client is superior to any employee working in Techm 4. If client has so much demand then payscale should also be at that level but no its very low 5. Promotions and appraisals are once in a blue moon in this organization only if you are lucky enough 6. Asking for leaves is biggest challenge here if you ask it upper management will act like you are asking for there lives plus its so low like 21 leaves a year like seriously !? 7. HR is discriminating between process only ones who are there favs get events,brunchs ,parties & we got nothing...Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Recoginizing talent Training Skill development

Dislikes

Performance oriented Team lead will get less package than an assciote No hikes No perks No benefits

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like because there is no job security

Dislikes

Everything is to dislike only because they will fire uh any time they want .. and if some one is dead in your house they will also fire uh because they don’t have feelings atleast for the one who is suffering they just focus on their business

Likes

I loved to do all the social work with tech Mahindra foundation. I like the training on time management Work life balance etc

Dislikes

There is no training on vipasana meditation.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I was working at noida location. there was very bad condidition of employee TL or AM behaviour like uneducated. there was many employee quit job due that 2 guy. i request to TECH mahindra team please take action for this kind of activity. speciallly noida nsez for bpu process.

Dislikes

they force to over time and not given any extra salary for that time. i m had been very frustated after joining there thats why i quit my job in just 6 months. 1 more thiung there senior employee full of politics mind so please dont trust any one .keep your work only dont share you future goal and you next steps.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Company culture is good but work life balance not good the work is very worst you can only technical support or technical roles it's good but non it employs work is not good 2days weekend is good

Dislikes

Salary, timings, appraisal

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only campus is very good..otherwise nothing..

Dislikes

There is no scope for mechanical design field in this organisation..project duration very short..3 to 6 months project here.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I joined Jan 23 2023, April 1st onwards HR declared like Project manager and above will not get Variable component mentioned for 1st quarter but dragged till 3 quarters. In my case wen I have project it's company guidelines no variable and wen we are in bench it's company policy not to pay variable component. No one will be there to guide if any issue happens.

Dislikes

Variable pay component not paid, annual appraisal will be taken but no payment wat ever rating and they are ready to terminate at anytime. Wen joining the company you are great fellow to terminate you are outdated in 1 year.

Work Details

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Likes

NA

Dislikes

If the employee on bench and given the internal interview so this process is time consuming because we don't received from there side so in that case your bench time will reduce. If you profile is audit an review in that case you will not received any update related to project allocation. same thing happened with me, I got the project at last moment but not got confirmation from project allocation team so in this case they give me the exit formalities. So this is not good thing....Read More

Likes

1. Start Positively: "I appreciate the opportunities the company provides for growth and the supportive work environment." 2. Highlight an Area to Improve: "However, I feel that communication between departments could be more streamlined to improve efficiency." 3. Suggest a Solution: "A weekly update meeting or a shared platform forreal-time updates might help." 4. End Positively: "I value being part of this team and want to contribute to its continued success."...Read More

Dislikes

Nothing

Likes

The culture, HR, people management and job security are some factors which can influence you to work at TechM positively.

Dislikes

politics, retaining or stopping people to apply into cross functions IJPs, appraisals and benefits are not monetary.. a lot of work..

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

I didn't see anything that I like in TechM

Dislikes

A to Z, every thing, I didn't see anything so that I can say I like it. I don't know how people are working there with this company.

Work Details

Work policy: Work from home is allow only in case of emergency

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I appreciate the collaborative and innovative work environment at Tech Mahindra, which fosters growth, learning, and opportunities to work on cutting-edge technologies.

Dislikes

I sometimes find the bureaucratic processes and hierarchical structure at Tech Mahindra to be slow and inflexible, which can hinder agility and quick decision-making.

Likes

Practice Leads & Direct managers are good understanding

Dislikes

No salary hike for 2024 Senior Management Never think about Associates, they always think from cost cut perspective Global BU leaders come and talks in Townhall meeting but in real nothing happens Can't see a positive change in the company from last 2 years

Likes

Nothing, if you are good at your work then you will get more work only not the more money for what you are working for.

Dislikes

No work life balance , nothing feels like working in a corporate, no festivals nothing just work with underrated salary

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.