Reviews

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by TCS Team. If you also belong to the team, you can get access from here

TCS Verified Tick

Compare button icon Compare button icon Compare
3.7

based on 90.5k Reviews

Play video Play video Video summary
Filter reviews by

Clear all

Clear all

TCS Customer Service Executive Reviews

Updated 9 Mar, 2025
Overall Rating
write
3.8/5
based on 183 reviews

Rating distribution

Category Ratings

4.2

Job security

3.8

Work-life balance

3.8

Skill development

3.6

Company culture

3.5

Work satisfaction

3.4

Salary

2.7

Promotions

What employees say about TCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

76% employees reported

Monday to Friday

Monday to Friday

77% employees reported

Flexible timing

Flexible timing

43% employees reported

No travel

No travel

57% employees reported

View more detailed insights

Gender based rating

4.1
female

Rated by Women

76 reviews

3.6
male

Rated by Men

98 reviews

Jobseekers also viewed

Infosys Reviews
3.6
 • 39.7k reviews
Wipro Reviews
3.7
 • 53.5k reviews
HCLTech Reviews
3.5
 • 36.4k reviews
Tech Mahindra Reviews
3.5
 • 35.4k reviews
LTIMindtree Reviews
3.8
 • 21.2k reviews
Mphasis Reviews
3.4
 • 8.4k reviews
Hexaware Technologies Reviews
3.5
 • 6k reviews
Persistent Systems Reviews
3.5
 • 4k reviews
Cyient Reviews
3.6
 • 4.5k reviews
Accenture Reviews
3.8
 • 56.9k reviews
Cognizant Reviews
3.7
 • 50.6k reviews
Capgemini Reviews
3.7
 • 42.1k reviews
Genpact Reviews
3.8
 • 31.7k reviews
IBM Reviews
4.0
 • 22.2k reviews
DXC Technology Reviews
3.7
 • 10.1k reviews
HCL Group Reviews
3.6
 • 5.5k reviews
Atos Reviews
3.9
 • 4.2k reviews
NTT Data Reviews
3.9
 • 3.9k reviews
NTT DATA, Inc. Reviews
4.0
 • 2.9k reviews
Societe Generale Global Solution Centre Reviews
3.8
 • 2.4k reviews
Top Mentions in TCS Customer Service Executive Reviews
Logo
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

183 reviews found

Sort by: Popular

Sopra Steria

Rated 4 for Job Security by our employees on AmbitionBox

Secure your future with a company that values your job stability.

What people are saying about TCS

View All
a custom software engineering specialist
6d (edited)
Got Offer from TCS!
Hello, I got 32L CTC offer from TCS as an IAM associate consultant. Is it a good package considering I have 10.9 years of experience and in IAM 3.6 years? Rest of the experience is in dot net. Also, TCS is considering 10.2 experience only as some process on their side. ... read more
Got a question about TCS?
Ask anonymously on communities.

Read TCS Customer Service Executive Reviews based on locations

3.2
 Mumbai

 (28)

3.3
 Kolkata

 (19)

4.8
 Hyderabad / Secunderabad

 (18)

4.7
 Pune

 (14)

4.8
 Chennai

 (11)

Logo
You are reading trusted reviews. Keep reading to find out more about TCS.

Discover interview dos and don'ts from real experiences

Contribute & help others!
anonymous
You can choose to be anonymous
More about working at TCS
golden leaf award

#6 Best Mega Company - 2021

golden leaf awardgolden leaf award

#2 Best Mega IT/ITES Company - 2021

golden leaf award

People also ask about TCS's Customer Service Executives

How is TCS to work for?
TCS is rated 3.8 out of 5, based on 183 reviews by employees on AmbitionBox. TCS is known for Job security which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at TCS read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at TCS?
According to AmbitionBox ratings, TCS employees rate its salary and benefits as 3.4 out of 5. You can know more about TCS Salaries at AmbitionBox
How is the work culture at TCS?
Work culture is rated 3.6 at TCS by 183 employees. While job security is rated 4.2 and work-life balance is rated 3.8 at TCS. Read detailed reviews by employees of TCS on AmbitionBox.
Is work from home available in TCS?
According to AmbitionBox, 8% TCS employees work from office 3 days/week (based on 12 AmbitionBox reviews in last 6 months).

Recently Viewed

JOBS

Browse jobs

Discover jobs you love

REVIEWS

Indus Group

No Reviews

REVIEWS

Cooperwind

No Reviews

REVIEWS

MONTAN HYDRAULIK

No Reviews

LIST OF COMPANIES

Honour Lab

Overview

Tell us how to improve this page.

TCS Customer Service Executive Reviews by Locations

TCS Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 183 TCS reviews submitted by TCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TCS is the right company for you. 77% of employees reported the working days at ...TCS as Monday to Friday. 57% employees reported the work timings at TCS as Strict timing. Read more

ServiceNow

Our employees have rated us 4.1 on AmbitionBox

TCS Office Photos
+14
more
TCS Customer Service Executive Salary
based on 479 salaries
Lock Unlock
₹1 L/yr - ₹6.7 L/yr
14% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for TCS Customer Service Executive
cab
Office cab/shuttle
4 total responses
healthInsurance
Health insurance
4 total responses
childCareBenefits
Child care facility
1 total response
officeGym
Office gym
1 total response
+2 more benefits
Compare TCS with

Amazon

4.1
Compare

Wipro

3.7
Compare

Infosys

3.6
Compare

Accenture

3.8
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
write
Rate your company
Rate your company
100% anonymous
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent