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3.7

based on 85.5k Reviews

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TCS Customer Service Executive Kolkata Reviews

based on 18 reviews
Updated 15 Nov, 2024

Overall Rating

3.2/5
How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

3.7

Work-Life balance

3.5

Salary & Benefits

3.1

Company culture

3.0

Skill development

2.8

Work Satisfaction

2.1

Promotions/Appraisal

Top Mentions in TCS Customer Service Executive Kolkata Reviews

18 reviews found

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What people are saying about TCS

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a system engineer
2w
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about TCS, Kolkata Customer Service Executives

Is TCS, Kolkata a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 18 employee reviews, it's clear that most customer service executives have an average experience working at TCS, Kolkata. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about job security and career growth on AmbitionBox.
Does TCS, Kolkata pay their Customer Service Executives well?
According to AmbitionBox reviews, TCS, Kolkata customer service executives rate their salary and benefits at 3.5 out of 5, based on 18 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TCS, Kolkata's customer service executives salaries here and to read reviews specifically about salary and benefits at TCS, Kolkata for customer service executives, click here.
How is the work culture at TCS, Kolkata for Customer Service Executives?
Work culture at TCS, Kolkata for customer service executives is rated 3.1 out of 5 by 18 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at TCS, Kolkata for customer service executives, click here.
How is the job security at TCS, Kolkata for Customer Service Executives?
Based on 18 reviews on AmbitionBox, TCS, Kolkata's customer service executives rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at TCS, Kolkata, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at TCS, Kolkata for customer service executives, click here.

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TCS Customer Service Executive Reviews by Locations

TCS Kolkata Reviews by Designations

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AmbitionBox has 18 TCS reviews submitted by TCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if TCS is the right company for you. 64% of employees reported the working days at T...CS as Monday to Friday. 67% employees reported the work timings at TCS as Strict timing. Read more

Gender Based Ratings for TCS Customer Service Executive Kolkata

based on 17 reviews
3.2
Rated by 6 Women

Rated 5.0 for Job Security and 4.6 for Salary & Benefits

women
3.1
Rated by 11 Men

Rated 3.8 for Job Security and 3.2 for Work-Life Balance

men

Working Days for TCS Customer Service Executive Kolkata

based on 18 reviews
Monday to Friday
64%
Rotational Shift
36%

Work Timings for TCS Customer Service Executive Kolkata

based on 18 reviews
Flexible timing
Strict (9am - 6pm)
Strict (7pm - 5am)
33%
13%
7%
47% employees reported other strict timings

Shift Timings for TCS Customer Service Executive Kolkata

based on 18 reviews
Day shift
Night shift
90%
10%

Business Travel for TCS Customer Service Executive Kolkata

based on 18 reviews
No travel
64%
Within city
36%
TCS Customer Service Executive Salaries in Kolkata
based on 60 salaries
₹1.1 L/yr - ₹5 L/yr
19% more than the average Customer Service Executive Salary in India
View more details
Employee Benefits for TCS Customer Service Executive Kolkata
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
2 total responses
+1 more benefit
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