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TCS Customer Service Executive Kolkata Reviews

Updated 20 Mar, 2025
Overall Rating
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3.2/5
based on 5 reviews

Rating distribution

Category Ratings

4.5

Job security

3.7

Work-life balance

3.0

Company culture

3.0

Salary

3.0

Work satisfaction

2.8

Skill development

2.1

Promotions

What employees say about TCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

67% employees reported

Flexible timing

Flexible timing

35% employees reported

No travel

No travel

67% employees reported

Gender based rating

3.1
female

Rated by Women

8 reviews

3.3
male

Rated by Men

12 reviews

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Top Mentions in TCS Customer Service Executive Kolkata Reviews

5 reviews found for "job security"

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People also ask about TCS, Kolkata Customer Service Executives

Is TCS, Kolkata a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 5 employee reviews, it's clear that most customer service executives have an average experience working at TCS, Kolkata. Job security holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 2.1. Read reviews about job security and career growth on AmbitionBox.
Does TCS, Kolkata pay their Customer Service Executives well?
According to AmbitionBox reviews, TCS, Kolkata customer service executives rate their salary and benefits at 3.0 out of 5, based on 5 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about TCS, Kolkata's customer service executives salaries here .
How is the work culture at TCS, Kolkata for Customer Service Executives?
Work culture at TCS, Kolkata for customer service executives is rated 3.0 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at TCS, Kolkata for Customer Service Executives?
Based on 5 reviews on AmbitionBox, TCS, Kolkata's customer service executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at TCS, Kolkata, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at TCS, Kolkata for customer service executives, click here .

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TCS Customer Service Executive Salaries in Kolkata
based on 59 salaries
₹1.1 L/yr - ₹4.5 L/yr
19% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
2 total responses
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
2 total responses
+1 more benefit
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