TaskUs Reviews

Likes

Work environment

Dislikes

100% work from office

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The salary package is good.

Dislikes

There is no professionalism and the work culture is very bad. No job security

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

N/A

Dislikes

Five words week of challenge

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Once you become tenure it is for easy for you to work here.

Dislikes

Pressure for targets, company management is not upto the mark , could have been better.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nice atmoshere and surroundings

Dislikes

Less holidays, have to inform very early while taking off

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture and lifestyle to care with.

Dislikes

Pressurised Kpi to perform and complete

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company and the views are designed and revolving around front line first moto. Benefits are excellent👍 And I mean it, where plenty of out of the box benefit are there eg# 15k extra per annum will be paid to you if you have 1 kid undergoing education the limit is for 2 Kids up to 25 k for for people below manager level. There're other exiting benefit like so. One can actually think of taking retirement from here and not swap jobs. Unless your package is fine....Read More

Dislikes

Could do better by increasing the percent during annual appraisal. However the appraisal structure is depending on bell curve (which is good) I personally haven't experience anything poor for Taskus

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Likes

This company doesnt have any class . Managers are pathetic . On my 2nd day of training . One Manager came for a session and she started demotivating us . That if you are not interested and if you are not ready to take call “ kl se yha mt aana “ she used these words on 1st day .. like seriously… 2nd thing trainers dont know how to talk .. they dont know how to train agents properly . They are just telling us to read by ourselves and answer their technical questions regarding the process . Come on dude .. my trainer started take mock calls in front of whole batch and she was laughing during the mock call and after that she started yelling at me in front of whole batch because i was not able to take my FIRST mock call properly .. then she started disrespect me and said you are not able to take good call .. and she continued talking and mocking me .. that was literally mentally harassment .. i know they are giving you salary package but trust me they are blood suckers .. they can disrespect you in front of anyone .i will never gonna recommend anyone over there . RIDICULOUS MANAGEMENT...Read More

Dislikes

I dont like anything over there .. food is limited and quantity and quality is not sufficient according to the prices .work Management is pathetic.transport service is useless .. you have to wake up 3 hours before your shift . Bevause they will start calling you before 3 hours and don’t worry if you are going to complaint they are not going to listen to you or consider you even ..

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

TaskUs is a great place to work as an organization in regards to work environment and culture. They provide good growth opporutnities uptill Mid-Management. It has Open door policy for any concerns. They have the best offices designed on various themes. Flexiblity to work from home or office.

Dislikes

- Naive Leadership Usually TaskUs has culture to have maximum internal promotions which is a good thing whether the employee have required maturity, experiance for that role does not matter. For eg an employee joined as TeamMate got promoted to a Team Lead within a year and then got promoted to a Manager by next year despite that employee has 4~5 years overall experience and similart an Manager moved to a level of a Director within span of 3 years of joining the organization. This puts the business operations into a very difficult situation as the employee managing it does not possess enough experience or maturity to justify the role. - Below Average appraisals / Not a good Paymasters - Here the organization offers very less monitory hike however compensates in terms of positions offering a person growth at career level instead of salary. Similary people have got a mere 0-4% hike at an appraisals rating of 4 / 3 out of 5 leaving their employees bewildered about future growth. - New Promotions there are no nesting phase for internally promoted or externally hired employee which again puts a lot of pressure on person to bleed and learn on its own. newly promoted employee or externally hired once should be mentored and given handholding to quickly come up the learning curve. Since they heavily invest in internal promotions and belive in giving vertical growth to external hires and less on monitory hikes the knowledge & exposure become very limited and end up doing what they have already being doing in the previous roles for eg A responsibility of Directors gets tagged to Sr Manager which gets Tagged to Managers. Similary responsiblity of Sr Manager gets tagged to Managers and keeps going. Good advertisers- The Organization smartly advertises on social media platforms about their offices and work culture which attracts viewers and emoplyees which is totally opposite of what you get when you start working. Very Less Paid leaves - 12 Planned leaves 12 Casual leaves which include sick leaves. Company has heavily invested in infrastructures and offices instead of utlizing the revenue to seek more business opportunities or to reward or upskilling their existing employee. it is a good thing to have beatuiful offices it creates positive environment however to maintain these offices is really heavy on pockets. Average Health insurance benefits....Read More

Work Details

Work policy: Once every month for a week

Work days: Rotational Shift (Strict Timings)

Likes

Taskus was better till April 2022 then they hired people from teleperformance which turned Taskus into Teleperformance with their dirty mentality

Dislikes

You won't get promoted until you hang on your senior's teh-steez . It doesn't matter how skillful and capable you are. On the other hand if you are a female then you can become Operation Manager in two years as their current Doordash's operation manager. Female promotions are way better than males.

Work Details

Work policy: Whenever your team leader gets order from Operation Manager to call you back to office because of your honest review about your work routine

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Company culture is good if you know when to raise your voice as your worklife balance will get terrible after joining and the best part is the salary the level of challenges you have to go through according to that the salary will look like a joke to you and if you do anything wrong which is possible as we are human be prepared to go through even more terrible experience as their clients are always angry don't know why they bring this kind of business half of the time you will be busy in fighting with other departments if you do not get a good leader. They will provide you leaves but you can not take them as they never have buffer and their business will get impact if you are joining this company then apart from completing your job that is mentioned in your offer letter you also need to compromise on your leaves always....Read More

Dislikes

everything

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.