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TaskUs

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based on 1.6k Reviews

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112 TaskUs Jobs

Customer Care Specialist

Taskus

·

based on 1.6k Reviews

1-2 years

Mumbai

1 vacancy

Customer Care Specialist

TaskUs

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Handling Customer Support Chat Support Customer Care Customer Management

Job Description

Engage with customers through chat platforms in a professional and courteous manner.
• Respond promptly to customer inquiries, providing accurate and relevant information.
• Address customer concerns, troubleshoot issues, and offer appropriate solutions via chat interactions.
• Walk in date: From- 6 March to 7 March

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Care Specialist roles with real interview advice

Top TaskUs Customer Care Specialist Interview Questions

Q1. How important compliance are for the company?

asked in Content Moderator interview

View answers (2)

Q2. What are the important KPI's ( key performance indicators) in reference to taskus? Ans - FCR - first call resolution C - Sat - customer sati ... read more

asked in Associate interview

View answer (1)

Q3. What is the process of AML analysis along with end to end process of online monitoring transactions

asked in Analyst interview

View answers (2)

View all 53 questions

What people at TaskUs are saying

Customer Care Specialist salary at TaskUs

reported by 1 employee

₹3.1 L/yr - ₹4 L/yr

17% less than the average Customer Care Specialist Salary in India

View more details

What TaskUs employees are saying about work life

based on 1.6k employees

53%

50%

82%

51%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

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