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Business Insights Team Lead

3-8 years

₹ 4 - 8L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Gurgaon / Gurugram

1 vacancy

Business Insights Team Lead

TaskUs

posted 4hr ago

Job Role Insights

Flexible timing

Job Description

What We Offer:
Qualifications:
Bachelors degree in technology, statistics, economics or equivalent work experience
8+ years of experience (preferably in trust safety) with a focus on advanced data analytics and visualizations.
Excellent critical thinking and problem solving skills
1+ years of experience as a People Manager
Hands on advanced SQL knowledge.
Professional Background with Power BI
Knowledge on ML concepts, NLP LLM
What youll do:
Provide business analytics and insights leadership and strategic direction to a group of Business Insights Analyst
Analyze user feedback and other related metrics from multiple data sources to identify recurring themes and patterns in user experiences. Generate insights, recommendations reports based on the findings of this analysis.
Excellent analytical and quantitative skills coupled with strong communication, presentation, and influencing skills
Deliver process-related insights improvements by working across functional teams, define key operational metrics and dashboards to increase operational efficiency (e.g. reduced costs, reduced manual touch), distill complex data analyses into actionable information.
Ability to use data and metrics to test hypothesis, confirm assumptions, generate insights/recommendations, and measure success. Proficiency in Python and/or R recommended.
Collaborate with cross-functional teams to communicate insights and drive positive changes in our search product.
Stay informed about the latest trends in search technology, user behavior, and data analysis techniques, as well as advancements in Natural Language Processing (NLP) and Large Language Models (LLMs).
Provide input to product and engineering teams to enhance search quality and user satisfaction.
Ability to deal with ambiguity and navigate uncertain situations to drive for clarity; work calmly and maintain good judgment in fast-paced, high-speed environment.
Can partner across a wide array of internal business groups, executive stakeholders and execution partners with ability to build solid relationships with individuals at all levels.
Who you are:
An experienced professional in data analysis, with a strong background in data visualization and reporting.
Skilled in data visualization and the ability to present complex information in an easily understandable format.
A critical thinker with excellent problem-solving skills and attention to detail.
Knowledgeable about natural language processing and machine learning
fundamentals.
Proficiency in utilizing search engines, databases, and online research tools, with the ability to efficiently navigate complex information ecosystems and extract
relevant insights.
Experienced with project management tools and able to work effectively in a
fast-paced environment.
Capable of working independently while also being a strong team player.
Adaptable and quick to learn new technologies and methodologies.
Excellent communicator, able to convey technical insights to both technical and non-technical audiences.
Passionate about improving user experiences and driving product
enhancements.
Basic understanding of, and passion for, generative AI technologies, including
practical experience with prompt engineering and hands-on use of generative AI products and applications.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

Employment Type: Full Time, Permanent

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TaskUs Interview Questions & Tips

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What people at TaskUs are saying

2.9
 Rating based on 82 Team Lead reviews

Likes

Nothing no one was supported

Dislikes

There are many things such as ops don't support any one even if you perform well then ops managers are against you because they have their own preferences. I must says TaskUS should avoid spoons there should not be any partially.

  • Salary - Bad
  • +6 more
Read 82 Team Lead reviews

Team Lead salary at TaskUs

reported by 576 employees with 2-10 years exp.
₹2.6 L/yr - ₹8 L/yr
39% less than the average Team Lead Salary in India
View more details

What TaskUs employees are saying about work life

based on 1.5k employees
53%
50%
82%
51%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

TaskUs Benefits

Submitted by Company
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Submitted by Employees
Work From Home
Cafeteria
Health Insurance
Job Training
Soft Skill Training
Gymnasium +6 more
View more benefits

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