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113 TaskUs Jobs

Business Insights Analyst

5-6 years

Mumbai, Navi Mumbai

1 vacancy

Business Insights Analyst

TaskUs

posted 2d ago

Job Role Insights

Flexible timing

Job Description

  • Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast performance, create Power Bi reports, and write SQL scripts.
  • Extract insights from these data activities to inform business decisions.
  • Use descriptive (what happened) and diagnostic (why did it happen) analytics to develop specific, actionable recommendations for business leaders.
  • Define metrics that are independent, holistic, accurate, encourage the right behaviors, and are aligned with company strategy and objectives.
  • Manage relationships and small projects with cross-functional stakeholders.
  • Map business processes to their corresponding data flows.
  • Proactively identify and surface opportunities to improve efficiency for Operation and Internally as well.
Required Qualifications:
  • 3+ years of experience in data science, data analysis, analytics, business intelligence, or reporting.
  • 2+ years experience working with Power BI and in SQL; experience with R, Python is a plus.
  • Experience with Salesforce reporting is a must.
  • Experience in doing exploratory data analysis, prototyping, testing hypotheses, performing root cause analyses, modeling business processes, building forecasts, creating predictive models, defining metrics, and/or measuring business performance.
  • Track record of linking data and analytics to business strategy and operations to drive real impact. Working knowledge of probability and statistics.
  • Exceptional written and verbal communication skills, including the ability to explain complex issues in a simple and intuitive way. Must be at a C1 English level in verbal and written communication to be considered for this role. Must upload a resume in English for consideration.
  • Experience with process improvement is a plus.
Preferred Skills:
  • Team player who builds strong relationships and establishes trust with business leaders, Engineers, and colleagues.
  • Strong professional skepticism, including the ability to challenge assumptions, communicate limitations and flag blind spots.
  • Work collaboratively and independently; take ownership of quality, accuracy, and timeliness of deliverables.
Education / Certifications:
  • College Diploma or University Degree in the field of Business Administration, Business Intelligence, Data Analytics, Statistics or equivalent experience.
Work Location / Work Schedule / Travel:
  • IND Navi Mumbai Office only
  • 100 On-site Work Setup
  • Shifting Schedule

Employment Type: Full Time, Permanent

Read full job description

TaskUs Interview Questions & Tips

Prepare for TaskUs Analyst roles with real interview advice

Top TaskUs Analyst Interview Questions

Q1. How important compliance are for the company?
Q2. What are the important KPI's ( key performance indicators) in reference to taskus? Ans - FCR - first call resolution C - Sat - customer sati ... read more
Q3. What is the process of AML analysis along with end to end process of online monitoring transactions
View all 53 questions

What people at TaskUs are saying

3.4
 Rating based on 16 Analyst reviews

Likes

In the starting phase of company, everything was smooth and perfect but after sometime everything started getting worst.

Dislikes

From January 2024 to June 2024, Taskus has terminated 200+ employees on a immediate basis. I don't like the work culture of Taskus, no transprency, management has no etiquette, discipline and you didn't get any support from the management.

  • Skill development - Bad
  • +5 more
Read 16 Analyst reviews

Analyst salary at TaskUs

reported by 56 employees with 1-4 years exp.
₹2.4 L/yr - ₹5.5 L/yr
43% less than the average Analyst Salary in India
View more details

What TaskUs employees are saying about work life

based on 1.6k employees
53%
50%
82%
51%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

TaskUs Benefits

Submitted by Company
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Submitted by Employees
Work From Home
Cafeteria
Health Insurance
Job Training
Soft Skill Training
Gymnasium +6 more
View more benefits

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