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TaskUs

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3.3

based on 1.6k Reviews

Video summary

102 TaskUs Jobs

Business Insights Analyst

TaskUs

3.3

based on 1.6k Reviews

5-6 years

Mumbai, Navi Mumbai

1 vacancy

Business Insights Analyst

TaskUs

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

BPO Data Analysis Salesforce Outsourcing SQL Social Media Marketing

+ 4 more

Job Description

Analyze data, build models, test hypotheses, find root causes, develop prototypes, forecast performance, create Power Bi reports, and write SQL scripts.
Extract insights from these data activities to inform business decisions.
Use descriptive (what happened) and diagnostic (why did it happen) analytics to develop specific, actionable recommendations for business leaders.
Define metrics that are independent, holistic, accurate, encourage the right behaviors, and are aligned with company strategy and objectives.
Manage relationships and small projects with cross-functional stakeholders.
Map business processes to their corresponding data flows.
Proactively identify and surface opportunities to improve efficiency for Operation and Internally as well.

Required Qualifications:

3+ years of experience in data science, data analysis, analytics, business intelligence, or reporting.
2+ years experience working with Power BI and in SQL; experience with R, Python is a plus.
Experience with Salesforce reporting is a must.
Experience in doing exploratory data analysis, prototyping, testing hypotheses, performing root cause analyses, modeling business processes, building forecasts, creating predictive models, defining metrics, and/or measuring business performance.
Track record of linking data and analytics to business strategy and operations to drive real impact. Working knowledge of probability and statistics.
Exceptional written and verbal communication skills, including the ability to explain complex issues in a simple and intuitive way. Must be at a C1 English level in verbal and written communication to be considered for this role. Must upload a resume in English for consideration.
Experience with process improvement is a plus.

Preferred Skills:

Team player who builds strong relationships and establishes trust with business leaders, Engineers, and colleagues.
Strong professional skepticism, including the ability to challenge assumptions, communicate limitations and flag blind spots.
Work collaboratively and independently; take ownership of quality, accuracy, and timeliness of deliverables.

Education / Certifications:

College Diploma or University Degree in the field of Business Administration, Business Intelligence, Data Analytics, Statistics or equivalent experience.

Work Location / Work Schedule / Travel:

IND Navi Mumbai Office only
100 On-site Work Setup
Shifting Schedule

Employment Type: Full Time, Permanent

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What people at TaskUs are saying

3.4

Rating based on 16 Analyst reviews

Anonymous · Customer Success, Service & Operations in Gurgaon / Gurugram

Likes

In the starting phase of company, everything was smooth and perfect but after sometime everything started getting worst.

Dislikes

From January 2024 to June 2024, Taskus has terminated 200+ employees on a immediate basis. I don't like the work culture of Taskus, no transprency, management has no etiquette, discipline and you didn't get any support from the management.