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Senior Manager, Client Services
TaskUs
posted 7d ago
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Job Description
Senior Client Services Manager
What does a Senior Client Services Manager really doYou will support one of our key account relationships, through the client lifecycle under the guidance of a Director or Senior Director and ensure that all campaign metrics/SLAs are met and all clients are highly satisfied with the teams performance, so not just anyone is qualified for this position.
Imagine yourself going to work with one thing on your mind: you will be supporting the client s services team whose job is to support the fastest growing companies to scale their domestic and international operations. As you tackle your new tasks for the day, you know that it will lead to one thing: that you will work directly with our management team to hire and train key players.
As a Senior Client Services Manager , you will:
- Collaborate with our global operations and support teams, and your client s executive and operational teams to ensure success.
- Monitor your team s growth and in addition to client success, you will play a direct role in the operational growth of the business with strategic initiatives.
- You will impact and witness first hand the company s annual revenue growth goals
- This opportunity requires proven industry expertise, strong operational knowledge, analytical and problem solving skills, and team-oriented attitude that TaskUs is built upon.
- Must be willing to travel locally and internationally
Do you have what it takes to become a Senior Client Services Manager
Requirements:
- At least 2 years of experience in a management consulting, operations and/or account management role.
- Knowledgeable on how to use Google Apps, this includes Google Sheets, Google Slides, Google Documents, and more.
- Should be willing to travel domestically and internationally up to 30% of the time.
- International vendor management experience as well as experience in managing customer care and/or back office operations is good to have but not required.
Employment Type: Full Time, Permanent
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(based on 127 TaskUs interviews)
Job Portal
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Referral
Company Website
28%
24%
20%
9%
19% candidates got the interview through other sources.
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What people at TaskUs are saying
Rating based on 5 Senior Manager
reviews
Anonymous · IT Network
in Gurgaon / Gurugram
Likes
I would like to say Fantastic
Dislikes
Na
Read 5 reviewsSenior Manager salary at TaskUs
reported by
12
employees
with 14-22
years exp.
₹19
L/yr - ₹35
L/yr
16%
more
than the average Senior Manager Salary in India
View more details
What TaskUs employees are saying about work life
based on 1.4k employees
Flexible timing
Rotational Shift
No travel
Night Shift
TaskUs Benefits
Submitted by Company
Job Training Health Insurance Soft Skill Training 
Cafeteria
Submitted by Employees
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